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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: mono

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46296 Views
  • 77 replies
  • 26 likes
  • 46296 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72895 Views
  • 268 replies
  • 21 likes
  • 72895 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5118 Views
  • 1 replies
  • 6 likes
  • 5118 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145178 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145178 Views
  • 0 replies
  • 26 likes

I only have sound in the left ear!?

PlanFree/PremiumCountryNorway DeviceDesktopOperating SystemWindows 10 My Question or Issue Every time i open spotify i get the error "spotfiy cant play this right now. If you have the file on your computer you can import it". To get spotify to play i...

  • Newbie
  • Plan Free/Premium Country Norway   Device Desktop Operating System Windows 10   My Question or Issue   Every time i open spotify i get the error "spotfiy cant play this rig...
  • Joel-M
  • Composer
  • 2362 Views
  • 1 replies
  • 0 likes
  • Help
    left
    mono
    output
  • 2362 Views
  • 1 replies
  • 0 likes