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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135300 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135300 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51910 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51910 Views
  • 0 replies
  • 32 likes

Cannot Connect to Internet, Error code 4,

PlanFreeCountryUSADeviceWindows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today. My Question or IssueI cannot connect to the internet; error code: 4. A...

  • Visitor
  • Plan Free Country USA Device Windows 10 Desktop, Latest Update, checked 7/5/2020.  Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today.&nb...
  • 294 Views
  • 0 replies
  • 2 likes
  • Desktop
    Error
    No Internet
    Troubleshooting
    Windows 10
  • 294 Views
  • 0 replies
  • 2 likes

Superuser Contribution No internet connection available - intermittent - Windows 10

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS. Now most of the time it says "No internet connection available". Internet works great on the computer besides on Spotify. I...

  • Casual Listener
  • I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS.   Now most of the time it says "No internet connection available"...
  • Alfredo
  • Roadie
  • 1563 Views
  • 3 replies
  • 0 likes
  • intermittent
    No Internet
    Windows 10
  • 1563 Views
  • 3 replies
  • 0 likes

Offline Not Working for "Songs" on Laptop

Hey, I lost power during the snow storm a week ago and my spotify wouldn't work offline. I know you can download playlists but I usally just play music on the "Songs" tab... Why can you not download them? How can I listen offline without adding 920 s...

  • Newbie
  • Hey,   I lost power during the snow storm a week ago and my spotify wouldn't work offline. I know you can download playlists but I usally just play music on the "Songs" tab... Why can you not ...
  • Sebasty
  • Spotify Star
  • 567 Views
  • 1 replies
  • 0 likes
  • No Internet
    offline
    Playlists
    songs
  • 567 Views
  • 1 replies
  • 0 likes