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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: no sound

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49178 Views
  • 77 replies
  • 27 likes
  • 49178 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75158 Views
  • 271 replies
  • 21 likes
  • 75158 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5272 Views
  • 1 replies
  • 6 likes
  • 5272 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145409 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145409 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify not playing sound with my DAC

Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them all. When my motherboards sound card was the default...

  • Casual Listener
  • Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them a...
  • TornShadow
  • Newbie
  • 6025 Views
  • 6 replies
  • 1 likes
  • dac
    no sound
  • 6025 Views
  • 6 replies
  • 1 likes

Solved!! NO SOUND PROBLEM

PlanPremium for studentsCountryTurkeyDevice(Lenovo IdeaPad S145-15IWL)Operating System(Windows 10 Home) My Question or IssueHi there, I have been using the app for about 1 year from both the computer app and the phone app. There was no problem until ...

  • Casual Listener
  • Plan Premium for students Country Turkey Device (Lenovo IdeaPad S145-15IWL) Operating System (Windows 10 Home)   My Question or Issue Hi there, I have been using the app for about 1 ye...
  • Zehragif
  • Casual Listener
  • 2650 Views
  • 4 replies
  • 1 likes
  • desktop application
    no sound
    Windows 10
  • 2650 Views
  • 4 replies
  • 1 likes

Spotify not outputting sound

PlanPremiumCountryUnited KingdomDevicePC with a GTX970, 16GB RAM & an Intel i5-4960k processorOperating SystemWindows 10My Question or IssueRecently my Spotify has stopped playing any sound even when a song is playing. I have tried other apps and eve...

  • Newbie
  • Plan Premium Country United Kingdom Device PC with a GTX970, 16GB RAM & an Intel i5-4960k processor Operating System Windows 10 My Question or Issue Recently my Spotify has stopped ...
  • 520 Views
  • 0 replies
  • 1 likes
  • no sound
    Windows 10
  • 520 Views
  • 0 replies
  • 1 likes

Spotify skips all the songs

PlanPremiumCountryFIDeviceComputerOperating SystemWindows 10 My Question or IssueSuddenly Spotify skips all the songs in que with no sound, re-populates the album that I have played some time a go, goes through that album, and finally "que" is empty....

  • Roadie
  •   Plan Premium Country FI Device Computer Operating System Windows 10   My Question or Issue Suddenly Spotify skips all the songs in que with no sound, re-populates the album tha...
  • Emilia_8
  • Community Legend
  • 816 Views
  • 1 replies
  • 0 likes
  • empty
    no sound
    Play Que
    skip
  • 816 Views
  • 1 replies
  • 0 likes