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Topics with Label: No Internet

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 21388 Views
  • 66 replies
  • 23 likes
  • 21388 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cloudsmaker
  • Roadie
  • 56991 Views
  • 246 replies
  • 21 likes
  • 56991 Views
  • 246 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3608 Views
  • 1 replies
  • 6 likes
  • 3608 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143310 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143310 Views
  • 0 replies
  • 26 likes

Cannot Connect to Internet, Error code 4,

PlanFreeCountryUSADeviceWindows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today. My Question or IssueI cannot connect to the internet; error code: 4. A...

  • Visitor
  • Plan Free Country USA Device Windows 10 Desktop, Latest Update, checked 7/5/2020.  Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today.&nb...
  • 429 Views
  • 0 replies
  • 2 likes
  • Desktop
    No Internet
    Troubleshooting
    Windows 10
  • 429 Views
  • 0 replies
  • 2 likes

Superuser Contribution No internet connection available - intermittent - Windows 10

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS. Now most of the time it says "No internet connection available". Internet works great on the computer besides on Spotify. I...

  • Casual Listener
  • I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS.   Now most of the time it says "No internet connection available"...
  • Alfredo
  • Roadie
  • 1878 Views
  • 3 replies
  • 0 likes
  • intermittent
    No Internet
    Windows 10
  • 1878 Views
  • 3 replies
  • 0 likes

Offline Not Working for "Songs" on Laptop

Hey, I lost power during the snow storm a week ago and my spotify wouldn't work offline. I know you can download playlists but I usally just play music on the "Songs" tab... Why can you not download them? How can I listen offline without adding 920 s...

  • Newbie
  • Hey,   I lost power during the snow storm a week ago and my spotify wouldn't work offline. I know you can download playlists but I usally just play music on the "Songs" tab... Why can you not ...
  • Sebasty
  • Spotify Star
  • 757 Views
  • 1 replies
  • 0 likes
  • No Internet
    Playlists
    songs
  • 757 Views
  • 1 replies
  • 0 likes