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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133826 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133826 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50565 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50565 Views
  • 0 replies
  • 32 likes

Superuser Contribution Spotify Desktop just doesnt work

PlanPremiumCountryMexicoDevice(Windwos PC)Operating SystemEdition Windows 10 ProVersion 20H2OS build 19042.985 My Question or IssueSpotify Version: 1.1.60.672.g6ad9c215-a same issue for the past 4/5 months or so, being paying this thing to not use it...

  • Regular
  • Plan Premium Country Mexico Device (Windwos PC) Operating System Edition Windows 10 Pro Version 20H2 OS build 19042.985   My Question or Issue Spotify Version: 1.1.60.672.g6ad9c...
  • Eni
  • Moderator
  • 206 Views
  • 2 replies
  • 0 likes
  • Lag
    laggy
    not working
    unresponsive
  • 206 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Searching in liked songs not working

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueHello.I used to search my liked songs with the filter above it. Now it is not working. I write an expression to the input field, and the mechanism could not find the song...

spoti1.PNG spoti2.PNG
  • Casual Listener
  • Plan Premium Country Hungary Device PC Operating System Windows 10   My Question or Issue Hello. I used to search my liked songs with the filter above it. Now it is not working. I wri...
  • Előd
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • liked songs
    not working
    search filter
  • 221 Views
  • 2 replies
  • 0 likes

Discord Not Displaying Spotify Song As Status

Plan: Premium StudentCountry: USA Device2017 Macbook ProOperating SystemNewest iOS. My Question or IssueI've linked my Spotify account to Discord to display my current listening as my Discord status. However, I have had no success. It worked in the p...

  • Visitor
  • Plan: Premium Student Country: USA   Device 2017 Macbook Pro Operating System Newest iOS.   My Question or Issue I've linked my Spotify account to Discord to display my curren...
  • 1076 Views
  • 0 replies
  • 1 likes
  • Discord
    not working
    Spotify
  • 1076 Views
  • 0 replies
  • 1 likes

Spotify starts with Windows, even when disabled and it's really pissing me off

PlanPremiumCountryUSADeviceWindows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD)Operating SystemWindows 10 My Question or Issue Ever since I first downloaded Spotify months ago it has been opening on startup when I turn my computer o...

  • Casual Listener
  • Plan Premium Country USA Device Windows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD) Operating System Windows 10   My Question or Issue   Ever since I first dow...
  • leslieav
  • Visitor
  • 999 Views
  • 5 replies
  • 5 likes
  • angry
    bug
    bugged
    not working
    settings
  • 999 Views
  • 5 replies
  • 5 likes

Friend activity still not updating

I am using the Spotify desktop app (Windows 10) and I only just downloaded the app onto my pc today. My friend activity will not update no matter what I do. So far I have tried:Re-installing SpotifyRestarting my pc Logging in and out of my Spotify ac...

  • Visitor
  • I am using the Spotify desktop app (Windows 10) and I only just downloaded the app onto my pc today. My friend activity will not update no matter what I do.  So far I have tried: Re-installing...
  • 216 Views
  • 0 replies
  • 0 likes
  • Friend Activity
    not updating
    not working
  • 216 Views
  • 0 replies
  • 0 likes

I can't play my saved podcasts on the Desktop App.

For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on my Xbox; on any device that isn't this computer. I...

  • Newbie
  • For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on...
  • OneByBoo
  • Community Legend
  • 895 Views
  • 1 replies
  • 0 likes
  • Desktop
    not working
    podcast
  • 895 Views
  • 1 replies
  • 0 likes

Spotify looks like it's offline on windows

PlanFreeCountryHungaryDeviceROG GL753VEOperating SystemWindows 10 My Question or IssueI can open the desktop program, but it looks like it's offline while i have fine internet connection. www.spotify.com is working but www.open.spotify.com says "the ...

  • Casual Listener
  • Plan Free Country Hungary Device ROG GL753VE Operating System Windows 10   My Question or Issue I can open the desktop program, but it looks like it's offline while i have fine in...
  • 440 Views
  • 0 replies
  • 0 likes
  • not working
  • 440 Views
  • 0 replies
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Why does Spotify not want to work properly on Windows 10?

Firstly, every time the program runs it gives me a warning popup "Spotify failed to migrate some of your data". Then, if one tries to uninstall then the spotifywebhelper prevents it from doing so. Force closing that and then uninstalling for a reinst...

  • Newbie
  • Firstly, every time the program runs it gives me a warning popup "Spotify failed to migrate some of your data".  Then, if one tries to uninstall then the spotifywebhelper prevents it from doing ...
  • 623 Views
  • 0 replies
  • 0 likes
  • not working
    Spotify failed to migrate some of your data
    Uninstall
  • 623 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle play only selecting certain songs

PlanUSed both free and premiumDeviceUsed a PC, Honor 7C and Ipad AirOperating SystemWindows 10, IOS 10, Android 8.0.0 My IssueThe Shuffle feature does not work as a "Shuffle". Instead it selects songs that it prioritises over other songs, so that whe...

  • Casual Listener
  • Plan USed both free and premium Device Used a PC, Honor 7C and Ipad Air Operating System Windows 10, IOS 10, Android 8.0.0   My Issue The Shuffle feature does not work as a "Shuffle". In...
  • Guido
  • Spotify Legend
  • 2849 Views
  • 5 replies
  • 0 likes
  • not working
    shuffle
    Shuffle Algorithm
    Shuffle not working
  • 2849 Views
  • 5 replies
  • 0 likes

Solved!! [desktop] no music will work.

PlanPremiumCountry United KingdomDeviceDesktopOperating SystemWindows 10 My Question or Issue i am unable to play/load any music on spotify desktop. it works fine on my phone but i cant play any music and all spotify playlists are empty(see attached ...

  • Casual Listener
  • Plan Premium Country  United Kingdom Device Desktop Operating System Windows 10   My Question or Issue  i am unable to play/load any music on spotify desktop. it works fine o...
  • Mantisentil
  • Community Legend
  • 486 Views
  • 3 replies
  • 1 likes
  • not working
    PC
  • 486 Views
  • 3 replies
  • 1 likes

Superuser Contribution CAN'T CHANGE PLAYLIST COVER

Hi! I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available.Please let me know how to do this! Nya CountryUKDeviceWindows PC/ Chromebook

  • Newbie
  • Hi!  I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available. Please let me know how...
  • CarlosE
  • Moderator
  • 33133 Views
  • 34 replies
  • 15 likes
  • cover
    edit
    not working
    PC
    Playlist
    Playlist Cover
    WebPlayer
    Windows
  • 33133 Views
  • 34 replies
  • 15 likes

Volume/mute keys not working when Spotify is the active window on Windows 7 64-bit

I am experiencing this exact issue, so I will just add my own details. I think it's worth noting that I've been using the Spotify desktop client since January this year, and the volume/mute keys on my keyboard have been working up until a day or two ...

  • Casual Listener
  • I am experiencing this exact issue, so I will just add my own details. I think it's worth noting that I've been using the Spotify desktop client since January this year, and the volume/mute keys on m...
  • cwsault
  • Newbie
  • 1069 Views
  • 1 replies
  • 6 likes
  • active
    broken
    focus
    keyboard
    not working
    volume
    Window
  • 1069 Views
  • 1 replies
  • 6 likes