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Topics with Label: Offline Desyncing

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139129 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139129 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54879 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54879 Views
  • 0 replies
  • 33 likes

Everytime I Restart Computer ALL songs need to be downloaded again. About to cancel.

PremiumUnited KingdomLaptopWindows 10 This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of my offline music. It stays downloaded on my phone, the issue is w...

  • Casual Listener
  • Premium United Kingdom Laptop Windows 10   This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of...
  • 359 Views
  • 0 replies
  • 1 likes
  • Offline Desyncing
    Offline issues
    Redownloading songs
  • 359 Views
  • 0 replies
  • 1 likes