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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89129 Views

40 replies

68 likes

  • 89129 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

834183 Views

530 replies

64 likes

  • 834183 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32876 Views

33 replies

7 likes

  • 32876 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3868 Views

0 replies

4 likes

  • 3868 Views
  • 0 replies
  • 4 likes

Superuser Contribution Song skipping and no playlist control.

PlanPremiumCountryAustaliaDevicePCOperating SystemWindows 10 My Question or IssueHi, somewhat recently I have been experiencing an issue with the desktop app, where I have no control over my playlist.By this I mean that the only playlist that I can p...

Casual Listener

Plan Premium Country Austalia Device PC Operating System Windows 10   My Question or Issue Hi, somewhat recently I have been experiencing an issue with the desktop app, where I have n...

kb583a-86_3h8

Casual Listener

1622 Views

2 replies

1 likes

music controls
PC
Song skipping
Windows 10
  • 1622 Views
  • 2 replies
  • 1 likes

How do I stop Spotify from accessing my Local Files?

PlanFree CountryUnited Kingdom DeviceLenovo Yoga 2 Operating SystemWindows 10 My question:Hi there, I recently installed Spotify on my Windows desktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I...

Newbie

...esktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I did not ask it to do this. Is the any way to remove/reset the record Spotify has of my l...

1285 Views

0 replies

1 likes

Desktop
local files
PC
Privacy
Windows 10
  • 1285 Views
  • 0 replies
  • 1 likes

On Saved Files appears songs that I don't have on PC

PlanFree/PremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueOn Saved Files tab appears songs that I don't have on my PC

Regular

Plan Free/Premium Country US Device PC Operating System Windows 10   My Question or Issue On Saved Files tab appears songs that I don't have on my PC

466 Views

0 replies

0 likes

PC
saved files
  • 466 Views
  • 0 replies
  • 0 likes

Spotify won't start

Hello! I can't start my spotify, when I run the program it just says "app won't start" . I tried to reinstall the program but for some reason I need to start the app before I delete it. Please help!Sachin Khanna

Visitor

Hello!   I can't start my spotify, when I run the program it just says "app won't start" . I tried to reinstall the program but for some reason I need to start the app before I delete it. &nb...

OneByBoo

Roadie

722 Views

1 replies

0 likes

PC
  • 722 Views
  • 1 replies
  • 0 likes

music cuts out partually though track plays artist that im not liking/following

Planfamily (other ppl on the plan rarely use it)CountryaustraliaDevicePC (desktop) and on samsung galaxy S9+Operating System(windows 10 64bit spotify app from windows store) and android phone My Question or Issueit only just started happening (about ...

Casual Listener

Plan family (other ppl on the plan rarely use it) Country australia Device PC (desktop) and on samsung galaxy S9+ Operating System (windows 10 64bit spotify app from windows store) and a...

kylin

Regular

1070 Views

1 replies

1 likes

Android
PC
Samsung galaxy S9+
Windows
  • 1070 Views
  • 1 replies
  • 1 likes

Desktop app not working correctly

PlanFamily PremiumCountryCanadaDevicePCOperating SystemWindows 7 Pro My Question or IssueSince the start of the week, everytime I go on the app to play music from a playlist or something that I searched, the player get really laggy. I click "Pause", ...

Casual Listener

Plan Family Premium Country Canada Device PC Operating System Windows 7 Pro   My Question or Issue Since the start of the week, everytime I go on the app to play music from a p...

Magnum_01_

Casual Listener

1074 Views

2 replies

0 likes

Lag
PC
  • 1074 Views
  • 2 replies
  • 0 likes

Showing unavailable songs on mobile seems to not work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S8+ (Android 9 One UI)Operating SystemWindows 10 My Question or IssueHello, Lately I notices that the amount of songs in my playlist are different on my mobile phone then on my desktop. When I bro...

Newbie

...navailable songs". When I enable showing unavailable songs on my desktop, it's the same amount on my phone. However, when I turn it off on my phone, it stays the same. On PC it does change to the correct number....

717 Views

0 replies

0 likes

Mobile Phone
PC
  • 717 Views
  • 0 replies
  • 0 likes

Spotify on PC being slow and sluggish

DevicePCOperating SystemWin 10My Question or IssueSo my spotify started being sluggish and unresponsive yesterday. Its as if there's an added delay on all the actions that I try to make and it just gets worse the more actions I do. I have tried reins...

Newbie

Device PC Operating System Win 10 My Question or Issue So my spotify started being sluggish and unresponsive yesterday. Its as if there's an added delay on all the actions that I try to make a...

OneByBoo

Roadie

1910 Views

1 replies

0 likes

Lag
latency
PC
  • 1910 Views
  • 1 replies
  • 0 likes

Solved!! [desktop] no music will work.

PlanPremiumCountry United KingdomDeviceDesktopOperating SystemWindows 10 My Question or Issue i am unable to play/load any music on spotify desktop. it works fine on my phone but i cant play any music and all spotify playlists are empty(see attached ...

Casual Listener

Plan Premium Country  United Kingdom Device Desktop Operating System Windows 10   My Question or Issue  i am unable to play/load any music on spotify desktop. it works fine o...

Mantisentil

Community Legend

1048 Views

3 replies

1 likes

not working
PC
  • 1048 Views
  • 3 replies
  • 1 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

Gig Goer

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...

577 Views

0 replies

0 likes

Android
Indexing
iphone
Music
Organisation
PC
  • 577 Views
  • 0 replies
  • 0 likes

Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

Newbie

Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off t...

USELESSDIPSH1T

Regular

1998 Views

2 replies

1 likes

can't search
PC
spotify pc
Win10
Windows 10
windows 10 enterprise
won't play
  • 1998 Views
  • 2 replies
  • 1 likes

Solved!! Desktop overlay auto-enables when starting Spotify

Plan: PremiumDevice: PCOperating System Windows 10 Desktop overlay continues to auto-enable itself, even tho the slider is set to OFF.How log can it take you to fix this extreamly annying bug. COME ONE guys! Quick fix please!

Regular

Plan:  Premium Device: PC Operating System Windows 10   Desktop overlay continues to auto-enable itself, even tho the slider is set to OFF. How log can it take you to f...

ha966

Casual Listener

3972 Views

20 replies

20 likes

bug
Desktop overlay
needs to be fixed
PC
  • 3972 Views
  • 20 replies
  • 20 likes

Spotify won't play songs with videos on PC

PlanFreeCountry United StatesDeviceCustom Built PC, i7-8700k, 32gb RAM, GTX 1080Operating SystemWindows 10 My Question or Issue So, with the windows download version of Spotify, any song with a video will not show the video nor play the song at all, ...

Newbie

Plan Free Country  United States Device Custom Built PC, i7-8700k, 32gb RAM, GTX 1080 Operating System Windows 10   My Question or Issue  So, with the windows download v...

2307 Views

0 replies

5 likes

PC
Song not Playing
Video Not Playing
  • 2307 Views
  • 0 replies
  • 5 likes

[PL/EN]Spotify nie pamięta piosenki sprzed wyłączenia komputera

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10My Question or IssuePLWitam.Mam problem z Spotify,otóż nie pamięta ostatniej piosenki jakiej słuchałem sprzed wyłączenia PC.Za każdym włączeniem aplikacji jest ta sama piosenka z tej samej pla...

Newbie

Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue PL Witam.Mam problem z Spotify,otóż nie pamięta ostatniej piosenki jakiej słuchałem sprzed w...

517 Views

0 replies

1 likes

PC
W10
  • 517 Views
  • 0 replies
  • 1 likes

Superuser Contribution No puedo ver la portada de los discos

PlanPremiumCountryGuatemalaDevicePCOperating SystemWindows 8.1 Pro My Question or Issue Hola, buenas noches.Tengo un pequeño problema que no encuentro como resolver. Cuando abro mi Spotify de escritorio no puedo ver la portada del disco en la parte d...

Newbie

Plan Premium Country Guatemala Device PC Operating System Windows 8.1 Pro   My Question or Issue  Hola, buenas noches. Tengo un pequeño problema que no encuentro como resolver. C...

Jemi

Spotify Legend

4957 Views

1 replies

1 likes

Disco
PC
portada
  • 4957 Views
  • 1 replies
  • 1 likes

JustSomeOthrGuy

Account: PremiumLaptop: Windows 10Software version: 1.0.88.353.g15c26ea1 (Windows Store version)Echo: Amazon Echo Dot I had an issue recently where Spotify would not start up when launched. It would keep closing just before it finally displayed the h...

Casual Listener

Account:  Premium Laptop:  Windows 10 Software version:  1.0.88.353.g15c26ea1 (Windows Store version) Echo:      Amazon Echo Dot   I had an issue recently...

734 Views

0 replies

0 likes

Alexa
Connect
Echo
PC
volume
Windows 10
  • 734 Views
  • 0 replies
  • 0 likes

Syncing Saved Music Between Devices

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10My Question or IssueHi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorganized my saved music and deleted over a hundreds of old songs that I no longer li...

Newbie

Plan Premium Country  Canada Device PC Operating System Windows 10 My Question or Issue Hi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I r...

DennyEMufc

Roadie

2141 Views

3 replies

0 likes

PC
saved music
  • 2141 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wondering if there are plans to implement an equalizer for PC?

I was just wondering whether there are plans to implement an equalizer on the PC version of spotify? I really enjoy using it on my iphone to tweak the sund to my liking, but I find it a little annoying that a PC, which is a stronger/a device with mor...

Casual Listener

  I was just wondering whether there are plans to implement an equalizer on the PC version of spotify? I really enjoy using it on my iphone to tweak the sund to my liking, but I find it a l...

user-removed

Not applicable

1181 Views

1 replies

0 likes

Equalizer
PC
Windows 10
  • 1181 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Use on different devices / positions not saved

PlanPremiumCountry GermanyDeviceSony Xperia XZ, custom-built PC, HP ProBook 650 G2Operating SystemAndroid 8, Windows 10, Windows 7My Question or IssueHello,I guess this will be a long text as it's hard to describe, TL;DR will be at the very bottom of...

Newbie

Plan Premium Country  Germany Device Sony Xperia XZ, custom-built PC, HP ProBook 650 G2 Operating System Android 8, Windows 10, Windows 7 My Question or Issue Hello, I guess this w...

JulianA_Bogota

Roadie

1173 Views

1 replies

0 likes

device
Help
PC
smartphone
Usage
  • 1173 Views
  • 1 replies
  • 0 likes

local files not downloading between two pc's

Plan:PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue On my old pc, I had local files on there that I turned into playlists on spotify. I just go a new pc and wanted to dowload those playlists in spotify on the new pc. but whe...

Newbie

Plan: Premium Country USA Device PC Operating System Windows 10   My Question or Issue  On my old pc, I had local files on there that I turned into playlists on spotify. I just g...

Sebasty

Community Legend

720 Views

1 replies

0 likes

local files not syncing
Offline download
PC
  • 720 Views
  • 1 replies
  • 0 likes