Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst music is playing, currently the music will just mute, but continue playing....
Newbie
Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst ...
634 Views
0 replies
1 likes
PlanPremiumDevice(Huawei P Smart and HP Pavillion Laptop)Operating System(Android 9, Windows 10) My Question or IssueHi,I have been using Spotify consistently on both my phone and desktop for a while now with no issue, but today I tried to play a son...
Casual Listener
Plan Premium Device (Huawei P Smart and HP Pavillion Laptop) Operating System (Android 9, Windows 10) My Question or Issue Hi, I have been using Spotify consistently on both my phone...
Damian98
Casual Listener
2317 Views
2 replies
0 likes
I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.
Newbie
I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.
484 Views
0 replies
0 likes
