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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133719 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133719 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50502 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50502 Views
  • 0 replies
  • 32 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

  • Newbie
  • ...orking while i'm out of the spotify app, before the update i was able to manage music (play/pause, stop, past song, next song) with the media keys in my keyboard, also the banner with the song info t...
  • CarlosE
  • Moderator
  • 446 Views
  • 3 replies
  • 5 likes
  • Desktop
    key
    keys
    media
    media keys
    pause
    Pause for voice messages
    Play
    Premium
    Windows
  • 446 Views
  • 3 replies
  • 5 likes

FN Key PLAY/PAUSE stop to work

Hello, my PLAY/PAUSE button not work more, (start in the last Spotify update). The next and previously FN buttons work, just PLAY/STOP not working. I try:- Change DISABLE: chrome://flags/#hardware-media-key-handling (not work)- Reinstal Spotify (not ...

  • Newbie
  • Hello, my PLAY/PAUSE button not work more, (start in the last Spotify update). The next and previously FN buttons work, just PLAY/STOP not working.    I try: - Change DISABLE: c...
  • 661 Views
  • 0 replies
  • 1 likes
  • fn
    key
    Play
    PLAYBACK QUEUE STOP
    stop
  • 661 Views
  • 0 replies
  • 1 likes

Solved!! Spotify only plays songs through playlists

PlanPremiumCountry SpainDevicePCOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEven though up until a few weeks ago I was using Spotify with no issues, now I can't play most of the songs if I found them by searc...

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  • Casual Listener
  • ...sing Spotify with no issues, now I can't play most of the songs if I found them by searching on the search bar. The playlists, saved by me or not, work just fine, and the songs I have on my library d...
  • symmeetria
  • Newbie
  • 8498 Views
  • 3 replies
  • 1 likes
  • Desktop
    Error
    Help
    Music
    muted
    no sound
    Play
    Windows
  • 8498 Views
  • 3 replies
  • 1 likes