Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
150034 Views
0 replies
26 likes
PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue with playing podcasts that took me back to the early 2000's - buffering... About every 30-60 seconds the audio will stop, buffer for 5-10 seconds...
Plan Premium Country Denmark Device Desktop Operating System Windows 10 My Question or Issue I'm having an issue with playing podcasts that took me back to the early 2000's - b...
Newbie
18847 Views
47 replies
19 likes
The sync between the podcast on desktop and mobile is not working every time... i think this problem consists so long and nothing changed... also I think we need a new "mark as played" button on desktop....
The sync between the podcast on desktop and mobile is not working every time... i think this problem consists so long and nothing changed... also I think we need a new "mark as played" b...
Visitor
9582 Views
19 replies
12 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueFinding new episodes of podcasts with the desktop app is an absolute pain. I believe a similar feed as the mobile app (android) would be great and make finding podcast episodes much easier on ...
Plan Premium Operating System Windows 10 My Question or Issue Finding new episodes of podcasts with the desktop app is an absolute pain. I believe a similar feed as the mobile app (a...
Casual Listener
1554 Views
5 replies
31 likes
Trying desperately to upload our Podcast to Spotify "The Litty T*tty Committee" No matter what I seem to do I can't amend this issue... I've tried many times. The response however, is so vague? Can someone please assist us to upload our podcast to wh...
Trying desperately to upload our Podcast to Spotify "The Litty T*tty Committee" No matter what I seem to do I can't amend this issue... I've tried many times. The response h...
Moderator
5620 Views
5 replies
0 likes
PlanFreeCountryUSADeviceMultipleOperating SystemMultiple My Question or IssueA podcast I have been listening to for months, Behind the Bastards, suddenly won't play on any device. I've tried both the web player and app on two different Windows 10 com...
Plan Free Country USA Device Multiple Operating System Multiple My Question or Issue A podcast I have been listening to for months, Behind the Bastards, suddenly won't p...
Casual Listener
59655 Views
66 replies
13 likes
PlanPremiumCountryUSDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHello, my current "your shows" section on spotify is just a bunch of random podcasts that I have tried. Some I listen to a lot and others I haven't listened to in...
Plan Premium Country US Device Windows Desktop Operating System Windows 10 My Question or Issue Hello, my current "your shows" section on spotify is just a bunch of random podcasts t...
905 Views
0 replies
0 likes
PlanPremiumCountryU.S.DeviceDell (Application and Website in Edge)Operating SystemWindows 10 My Question or IssueI love listening to Flow State, a podcast that has a playlists of music that is not distracting so you can "get in the flow" at work. On ...
Plan Premium Country U.S. Device Dell (Application and Website in Edge) Operating System Windows 10 My Question or Issue I love listening to Flow State, a podcast that has a p...
Spotify Legend
562 Views
1 replies
0 likes
PlanIssue occur on both Free & PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen trying to view playlists in the Desktop App the "sort" drop down menu does not drop down but instead returns to the top of the page when click...
Plan Issue occur on both Free & Premium Country USA Device PC Operating System Windows 10 My Question or Issue When trying to view playlists in the Desktop App the "sort" drop do...
Moderator
1804 Views
3 replies
1 likes
PlanPremiumCountryBrasilDeviceLenovo Ideapad L340Operating SystemWindows 10 My Question or IssuePodcast playlists do not play in order. I have tried to sort it by different categories, like oldest first, newest first, but the queue doesn't follow it ...
Plan Premium Country Brasil Device Lenovo Ideapad L340 Operating System Windows 10 My Question or Issue Podcast playlists do not play in order. I have tried to sort it by different c...
Spotify Legend
1271 Views
1 replies
0 likes
PlanPremiumCountryAustralia Operating SystemWindows 10 My Question or IssueIs there an easier way to un-shuffle podcast episodes without having to go into my music, play something, hit the shuffle icon to turn shuffle off, then go back to my podcast ...
Plan Premium Country Australia Operating System Windows 10 My Question or Issue Is there an easier way to un-shuffle podcast episodes without having to go into my m...
Spotify Legend
797 Views
3 replies
0 likes
PlanPremiumCountryTanzaniaDevice(PC)Operating System(Windows 10) My Question or IssueI downloaded random episodes from Joe Rogan and Conan O'Brien, and my problem now is to locate those episodes. So my problem is to locate those episodes easier rathe...
...ocate those episodes. So my problem is to locate those episodes easier rather than digging in thousands of JRE's episode to look for downloaded episode symbol. You see in google podcast there i...
Spotify Legend
500 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceDell computerOperating SystemWindows 10 My Question or IssueWhy isn't "Impaulsive - Logan Paul" podcast playing? It plays nothing but ads for minutes and then nothing. I've tried logging in and out and refreshing the...
Plan Free Country United States Device Dell computer Operating System Windows 10 My Question or Issue Why isn't "Impaulsive - Logan Paul" podcast playing? It plays nothing but ads f...
Moderator
682 Views
1 replies
0 likes
Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the feed because I have some backlog listening I'm doin...
Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of t...
Spotify Legend
2669 Views
5 replies
4 likes
PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssuePodcasts with long desciptions (example: Slow German) do not stay at their currently scrolled levels while that episode is playing. This makes following along with a...
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue Podcasts with long desciptions (example: Slow German) do not stay at their c...
Spotify Legend
1195 Views
2 replies
8 likes
I'm on Premium and have the desktop app on my PC using Windows 10.The desktop app feels particularly glitchy for podcasts.1) When I hit pause, the audio/video continues to play for 5-10 seconds. Similarly when I hit play, it can take 5-10 seconds to ...
I'm on Premium and have the desktop app on my PC using Windows 10. The desktop app feels particularly glitchy for podcasts. 1) When I hit pause, the audio/video continues to play for 5-10 s...
470 Views
0 replies
0 likes
Premium / Germany / Desktop / Win 10Yesterday, a Google-search for "Der Frauenarzt von Bischofsbrück" - a series of humurous short radio dramas from the 80ies - directed me to this page:https://open.spotify.com/album/3XrOFFS2wbqOhgO5hg37Ai Therefore,...
Premium / Germany / Desktop / Win 10 Yesterday, a Google-search for "Der Frauenarzt von Bischofsbrück" - a series of humurous short radio dramas from the 80ies - directed me to this page: https://o...
574 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(s)Samsung Note 3, Samsung Note 8, Windows 10.Operating SystemWindows 10, Android (multiple versions) My Question or IssueAs the title implies, the podcast NPR News Now which provides hourly news does not properly update wh...
...he podcast NPR News Now which provides hourly news does not properly update when new items are added to the feed. The image below shows that when the episodes are ordered newest → oldest (d...
950 Views
0 replies
1 likes
PlanPremiumCountryUS-FloridaDeviceHP DesktopOperating SystemWindows 10My Question or IssueIn another forum, you mention that you have fixed the "There is a problem displaying this page" error when trying to play podcasts. You have not. Frustrating. Y...
...isplaying this page" error when trying to play podcasts. You have not. Frustrating. Yes, just downladed the newest version of the desktop app. Interesting:&n...
528 Views
0 replies
0 likes
PlanFree/PremiumCountry DevicePCOperating System Windows 10 My Question or IssueI am using Windows 10 Spotify App and I cannot get Crime Junkie to play. I click on the play button and nothing. I also cannot play My favorite Murder. I have tried to pl...
Plan Free/Premium Country Device PC Operating System Windows 10 My Question or Issue I am using Windows 10 Spotify App and I cannot get Crime Junkie to play. I c...
Roadie
1629 Views
1 replies
0 likes
For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on my Xbox; on any device that isn't this computer. I...
For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, o...
Roadie
1240 Views
1 replies
0 likes
