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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Pop

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 50241 Views
  • 77 replies
  • 27 likes
  • 50241 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75989 Views
  • 271 replies
  • 21 likes
  • 75989 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5333 Views
  • 1 replies
  • 6 likes
  • 5333 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145473 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145473 Views
  • 0 replies
  • 26 likes

Static when playing downloaded playlists

PlanPremiumAll Music DevicePCOperating System Windows 10 Pro x64 1809JBL Hard wired stereo speakers fed with shielded Monster cablesVideo GeForce GT 710 to ViewSonic VA2465 Via shielded HDMIAudio: Old Realtek VA2465 High Definition AudioPrimary stora...

  • Newbie
  • ...A2465 Via shielded HDMI Audio: Old Realtek VA2465 High Definition Audio Primary storage: Crucial MX500 1T SSD   Nasty crackle, spit and pop during playback. Does not seem to occur when p...
  • Sebasty
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • cracking
    Pop
    static
  • 540 Views
  • 1 replies
  • 0 likes