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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2449 Views

0 replies

4 likes

  • 2449 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155715 Views

83 replies

27 likes

  • 155715 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150603 Views

295 replies

22 likes

  • 150603 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11508 Views

1 replies

6 likes

  • 11508 Views
  • 1 replies
  • 6 likes

Superuser Contribution How do I view / save the list of songs randomly played after finished playing an album?

PlanPremiumCountrySingaporeDeviceLaptopOperating SystemWindows 11 and Ubuntu 24.10 My Question or IssueI quite like the list of songs randomly played after it finishes playing an album. How do I view and save the list of these random songs?

Casual Listener

Plan Premium Country Singapore Device Laptop Operating System Windows 11 and Ubuntu 24.10   My Question or Issue I quite like the list of songs randomly played after it finishes p...

funcoolgeek

Casual Listener

565 Views

2 replies

0 likes

Account
Premium
  • 565 Views
  • 2 replies
  • 0 likes

Superuser Contribution My spotify keeps on stopping randomly

PlanFree/PremiumCountryIndonesiaDevice(Personal computer and hp laptop)Operating System(Windows 10) My Question or IssueIt's seems like I'm the only one that have this problem right now? but the thing is my spotify keeps on stopping randomly, pausing...

Newbie

Plan Free/Premium Country Indonesia Device (Personal computer and hp laptop) Operating System (Windows 10)   My Question or Issue It's seems like I'm the only one that have this p...

Ivelina

Moderator

511 Views

1 replies

0 likes

Account
Other
Premium
  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot log into the desktop app at all

PlanFreeCountryUKDevicePC/DesktopOperating SystemWindows 10 My Question or Issue I don't really know what else to say. It's been a problem for about a year now, but I can't log in on my desktop at all on the website. It's as if it's not even trying t...

Newbie

Plan Free Country UK Device PC/Desktop Operating System Windows 10       My Question or Issue   I don't really know what else to say. It's been a problem for about a ...

Dian

Spotify Legend

657 Views

1 replies

0 likes

Premium
  • 657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices

PlanPremium My Question or IssueUpon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and it apparently being the same premium account)

Newbie

Plan Premium   My Question or Issue Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and i...

Alex

Spotify Legend

367 Views

1 replies

0 likes

Account
Premium
  • 367 Views
  • 1 replies
  • 0 likes

How to remove Facebook / Friend activity?

Plan: PremiumCountry: Finland Device: Any desktop app, all platforms. I can see "Friend activity" even Spotify is NOT connected to Facebook. Screenshot attached as proof. This happens on both Linux and Mac, I assume people who used to be my Facebook ...

Regular

Plan: Premium Country: Finland   Device: Any desktop app, all platforms.   I can see "Friend activity" even Spotify is NOT connected to Facebook. Screenshot attached as p...

Bilstar

Newbie

14049 Views

7 replies

4 likes

Premium
Security
  • 14049 Views
  • 7 replies
  • 4 likes

Superuser Contribution Getting Ads in a Premium subscription

PremiumFRANCE DeviceDesktopOperating SystemAndroid Hi !It's been a long since i'm a premium user and i dont know if its recently but im getting Ads.Are we not supposed to be ads free when we are premium ? it's really annoying considering that you pay...

Visitor

Premium FRANCE   Device Desktop Operating System Android   Hi ! It's been a long since i'm a premium user and i dont know if its recently but im getting Ads. Are we not supposed t...

MafeG

Spotify Legend

737 Views

3 replies

0 likes

Premium
  • 737 Views
  • 3 replies
  • 0 likes

Superuser Contribution Extremely slow buffering of tracks on desktop app and web player

PlanFree/PremiumCountryPhilippinesOperating SystemWindows 10 1909 My IssueAs stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will suddenly stop and a "can't play current song" error appears. Now, before tell...

Visitor

Plan Free/Premium Country Philippines Operating System Windows 10 1909   My Issue As stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will s...

Novy

Moderator

3943 Views

5 replies

4 likes

Desktop
Premium
  • 3943 Views
  • 5 replies
  • 4 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

Newbie

Plan Premium Country Chile Device Laptop Intel Core i5 7th gen, 16GB ram, 256SSD Operating System Windows 10 pro   My Question or Issue After the last update, the media keys are not w...

CarlosE

Spotify Legend

944 Views

3 replies

5 likes

Desktop
key
keys
media
media keys
pause
Pause for voice messages
Play
Premium
Windows
  • 944 Views
  • 3 replies
  • 5 likes

Superuser Contribution Duo Mix Playlist Bug

Spoiler (Highlight to read)PlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionPlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionMy Question or IssueSo as you k...

Casual Listener

Plan Premium Duo Country Turkey  Device PC, iOS, Android Operating System Windows 10 Enterprise Edition My Question or Issue So as you know, Duo Mix has three different playlists as s...

Alex

Spotify Legend

1086 Views

2 replies

0 likes

Android
Cross-Platform Issue
Desktop
Duo Mix
iOS
Premium
  • 1086 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

Casual Listener

Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10)   My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an a...

CarlosE

Spotify Legend

734 Views

3 replies

2 likes

Desktop
Ongoing Issues
Premium
  • 734 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify "bricked" on desktop

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10, version 1909 My Question or IssueHello,My Spotify is kind of bricked at the moment on my desktop, because I can not play any music unless I've started the song from my iPhone while being co...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10, version 1909   My Question or Issue Hello, My Spotify is kind of bricked at the moment on my desktop, because I c...

Ivan

Spotify Legend

1679 Views

5 replies

0 likes

Account
Other
Premium
Subscription
  • 1679 Views
  • 5 replies
  • 0 likes

Spotify connect through PC only works when initiated on phone

PlanPremiumDeviceEssential Phone / Windows PCOperating SystemWindows 10 My Question or IssueWhen trying to play music on my speaker through spotify connect on my PC. I cannot find any devices. But when i open spotify on my phone and click devices, i ...

Visitor

Plan Premium Device Essential Phone / Windows PC Operating System Windows 10   My Question or Issue When trying to play music on my speaker through spotify connect on my PC. I cannot f...

555 Views

0 replies

0 likes

Android
Connect
essential
PC
Premium
  • 555 Views
  • 0 replies
  • 0 likes

Spotify is different in both accounts

PlanPremiumCountryThaiDevicePCOperating SystemWindow10My Question or IssueAs you could see as attached files, it shown that both spotify are quite different, but the version of spotify is the same, window10 in both also.Therefore, for the picture 1, ...

Casual Listener

Plan Premium Country Thai Device PC Operating System Window10 My Question or Issue As you could see as attached files, it shown that both spotify are quite different, but the version of s...

tiimbz

Music Fan

1988 Views

6 replies

2 likes

Account
Premium
  • 1988 Views
  • 6 replies
  • 2 likes

New "Test" Version

PlanPremiumCountry DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I have two premium accounts. One is fully functional. The other looks different and watered down. It has about half the features and options. Three Spotify reps h...

Casual Listener

Plan Premium Country   Device Windows Desktop Operating System Windows 10   My Question or Issue   I have two premium accounts. One is fully functional. The other looks d...

OneByBoo

Roadie

1167 Views

1 replies

3 likes

Account
Other
Premium
Subscription
  • 1167 Views
  • 1 replies
  • 3 likes

Malware Windows 10 Version

PlanPremiumCountryItalyDevices(Windows, iPhone, Android)Operating Systems(iOS 10, Android Pie, Windows 10,etc.) My Question or IssueToday BitDefender notified me that there was a malware in the AppData\Local\ folder. There's an image below that shows...

Visitor

Plan Premium Country Italy Devices (Windows, iPhone, Android) Operating Systems (iOS 10, Android Pie, Windows 10,etc.)   My Question or Issue Today BitDefender notified me that t...

OneByBoo

Roadie

1026 Views

1 replies

0 likes

BitDefender
malware
Premium
Virus
  • 1026 Views
  • 1 replies
  • 0 likes

Connect error multiple devices

PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Windows 10 DesktopOperating SystemMIUI Global 10 My Question or IssueHello everyone.I've being facing this problem for a while. Before that time everything worked great on all my devices.The problem oc...

Visitor

Plan Premium Country Brazil Device Xiaomi Redmi Note 7 Windows 10 Desktop Operating System MIUI Global 10   My Question or Issue Hello everyone. I've being facing this problem for a...

640 Views

0 replies

0 likes

Premium
  • 640 Views
  • 0 replies
  • 0 likes

Spotify won't display any songs

PlanPremiumCountryUnited States DevicePC, Dell XPS8920Operating SystemWindows 10 My Question or IssueHello Spotify Community,I just upgraded to premium legitamentally, and logged onto my spotify application, although everytime I do so, I am recieving...

Newbie

Plan Premium Country United States  Device PC, Dell XPS8920 Operating System Windows 10   My Question or Issue Hello Spotify Community, I just upgraded to premium l...

517 Views

0 replies

0 likes

Desktop
Premium
Troubleshooting
  • 517 Views
  • 0 replies
  • 0 likes

Solved!! I bought Premium on the 1st of June, the receipt is from 31th of May

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhy wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland?Now it says my Premium (3 months for 9,99) will take another payment 31th of August w...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue Why wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland? Now i...

OneByBoo

Roadie

1135 Views

1 replies

0 likes

date
paypal
Premium
time zone
  • 1135 Views
  • 1 replies
  • 0 likes

Premium on Desktop, but not Premium on Mobile

PlanPremium for FamilyCountryMalaysiaDeviceHuawei Honor 7 (PLK-L01)Operating System(Android 6.0) My Question or IssueHi im having an issue as stated above. It is weird as i only see Premium in settings on Desktop, but on mobile it acts like im not. I...

Casual Listener

Plan Premium for Family Country Malaysia Device Huawei Honor 7 (PLK-L01) Operating System (Android 6.0)   My Question or Issue Hi im having an issue as stated above. It is weird as i o...

Maxim

Spotify Star

1164 Views

1 replies

0 likes

Offline download
Premium
  • 1164 Views
  • 1 replies
  • 0 likes

Discord Listen Along Not Working??

PlanFree 30 day Trial Premium Operating SystemWindows 10 My Question or IssueSo I got premium to be able to listen along with my discord friends on spotify. But for some reason everytime I click 'Listen Along' it would allow me to join but the song w...

Newbie

Plan Free 30 day Trial Premium   Operating System Windows 10   My Question or Issue So I got premium to be able to listen along with my discord friends on spotify. But for some r...

codycarlton909

Newbie

11373 Views

1 replies

29 likes

Discord
discord fix issue bug
Listen
Premium
  • 11373 Views
  • 1 replies
  • 29 likes