Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
100627 Views
82 replies
27 likes

100627 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106891 Views
291 replies
22 likes

106891 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7901 Views
1 replies
6 likes

7901 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148419 Views
0 replies
26 likes
Mac
Windows

148419 Views
0 replies
26 likes

Superuser Contribution How do I view / save the list of songs randomly played after finished playing an album?

PlanPremiumCountrySingaporeDeviceLaptopOperating SystemWindows 11 and Ubuntu 24.10 My Question or IssueI quite like the list of songs randomly played after it finishes playing an album. How do I view and save the list of these random songs?

funcoolgeek
Casual Listener
Plan Premium Country Singapore Device Laptop Operating System Windows 11 and Ubuntu 24.10 My Question or Issue I quite like the list of songs randomly played after it finishes p...
2025-02-03 4:07:03 PM
2025-02-03 5:11:32 PM
funcoolgeek
Casual Listener
283 Views
2 replies
0 likes
Account
Premium

283 Views
2 replies
0 likes

Superuser Contribution My spotify keeps on stopping randomly

PlanFree/PremiumCountryIndonesiaDevice(Personal computer and hp laptop)Operating System(Windows 10) My Question or IssueIt's seems like I'm the only one that have this problem right now? but the thing is my spotify keeps on stopping randomly, pausing...

fafuq
Newbie
Plan Free/Premium Country Indonesia Device (Personal computer and hp laptop) Operating System (Windows 10) My Question or Issue It's seems like I'm the only one that have this p...
2024-02-21 2:49:51 PM
2024-02-22 2:11:01 PM
Ivelina
Moderator
288 Views
1 replies
0 likes
Account
Other
Premium

288 Views
1 replies
0 likes

Superuser Contribution I cannot log into the desktop app at all

PlanFreeCountryUKDevicePC/DesktopOperating SystemWindows 10 My Question or Issue I don't really know what else to say. It's been a problem for about a year now, but I can't log in on my desktop at all on the website. It's as if it's not even trying t...

IAmShaggy
Newbie
Plan Free Country UK Device PC/Desktop Operating System Windows 10 My Question or Issue I don't really know what else to say. It's been a problem for about a ...
2023-07-22 11:17:44 PM
2023-07-24 7:41:04 AM
Dian
Spotify Legend
553 Views
1 replies
0 likes
Premium

553 Views
1 replies
0 likes

Superuser Contribution Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices

PlanPremium My Question or IssueUpon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and it apparently being the same premium account)

SixPomegranateSeeds
Newbie
Plan Premium My Question or Issue Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and i...
2023-05-23 11:47:51 AM
2023-05-24 2:09:02 PM
Alex
Spotify Legend
286 Views
1 replies
0 likes
Account
Premium

286 Views
1 replies
0 likes

How to remove Facebook / Friend activity?

Plan: PremiumCountry: Finland Device: Any desktop app, all platforms. I can see "Friend activity" even Spotify is NOT connected to Facebook. Screenshot attached as proof. This happens on both Linux and Mac, I assume people who used to be my Facebook ...

daimoni
Regular
Plan: Premium Country: Finland Device: Any desktop app, all platforms. I can see "Friend activity" even Spotify is NOT connected to Facebook. Screenshot attached as p...
2019-03-26 8:20:59 AM
2022-01-07 4:20:17 PM
Bilstar
Newbie
13667 Views
7 replies
4 likes
Premium
Security

13667 Views
7 replies
4 likes

Superuser Contribution Getting Ads in a Premium subscription

PremiumFRANCE DeviceDesktopOperating SystemAndroid Hi !It's been a long since i'm a premium user and i dont know if its recently but im getting Ads.Are we not supposed to be ads free when we are premium ? it's really annoying considering that you pay...

Sbtien
Visitor
Premium FRANCE Device Desktop Operating System Android Hi ! It's been a long since i'm a premium user and i dont know if its recently but im getting Ads. Are we not supposed t...
2020-11-16 9:28:13 AM
2021-10-13 1:35:27 AM
MafeG
Spotify Legend
621 Views
3 replies
0 likes
Premium

621 Views
3 replies
0 likes

Superuser Contribution Extremely slow buffering of tracks on desktop app and web player

PlanFree/PremiumCountryPhilippinesOperating SystemWindows 10 1909 My IssueAs stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will suddenly stop and a "can't play current song" error appears. Now, before tell...

Nobunaqa
Visitor
Plan Free/Premium Country Philippines Operating System Windows 10 1909 My Issue As stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will s...
2020-05-31 4:09:40 PM
2021-04-13 8:32:37 PM
Novy
Moderator
3539 Views
5 replies
3 likes
Desktop
Premium

3539 Views
5 replies
3 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

GaboTheater
Newbie
Plan Premium Country Chile Device Laptop Intel Core i5 7th gen, 16GB ram, 256SSD Operating System Windows 10 pro My Question or Issue After the last update, the media keys are not w...
2021-04-05 6:12:25 PM
2021-04-06 8:53:45 PM
CarlosE
Moderator
818 Views
3 replies
5 likes
Desktop
key
keys
media
media keys
pause
Pause for voice messages
Play
Premium
Windows

818 Views
3 replies
5 likes

Superuser Contribution Duo Mix Playlist Bug

Spoiler (Highlight to read)PlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionPlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionMy Question or IssueSo as you k...

pillibebek-32
Casual Listener
Plan Premium Duo Country Turkey Device PC, iOS, Android Operating System Windows 10 Enterprise Edition My Question or Issue So as you know, Duo Mix has three different playlists as s...
2021-02-05 3:49:37 PM
2021-02-08 11:51:47 AM
Alex
Spotify Legend
939 Views
2 replies
0 likes
Android
Cross-Platform Issue
Desktop
Duo Mix
iOS
Premium

939 Views
2 replies
0 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

RonnieSkylar
Casual Listener
Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10) My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an a...
2020-12-15 8:07:58 PM
2021-01-11 9:31:39 PM
CarlosE
Moderator
615 Views
3 replies
2 likes
Desktop
Ongoing Issues
Premium

615 Views
3 replies
2 likes

Superuser Contribution Spotify "bricked" on desktop

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10, version 1909 My Question or IssueHello,My Spotify is kind of bricked at the moment on my desktop, because I can not play any music unless I've started the song from my iPhone while being co...

jorkkis9191
Casual Listener
Plan Premium Country Finland Device PC Operating System Windows 10, version 1909 My Question or Issue Hello, My Spotify is kind of bricked at the moment on my desktop, because I c...
2020-07-30 12:06:11 PM
2020-07-30 1:41:02 PM
Ivan
Spotify Legend
1489 Views
5 replies
0 likes
Account
Other
Premium
Subscription

1489 Views
5 replies
0 likes

Spotify connect through PC only works when initiated on phone

PlanPremiumDeviceEssential Phone / Windows PCOperating SystemWindows 10 My Question or IssueWhen trying to play music on my speaker through spotify connect on my PC. I cannot find any devices. But when i open spotify on my phone and click devices, i ...

Flyver
Visitor
Plan Premium Device Essential Phone / Windows PC Operating System Windows 10 My Question or Issue When trying to play music on my speaker through spotify connect on my PC. I cannot f...
2020-07-07 4:16:51 PM
486 Views
0 replies
0 likes
Android
Connect
essential
PC
Premium

486 Views
0 replies
0 likes

Spotify is different in both accounts

PlanPremiumCountryThaiDevicePCOperating SystemWindow10My Question or IssueAs you could see as attached files, it shown that both spotify are quite different, but the version of spotify is the same, window10 in both also.Therefore, for the picture 1, ...

WGBeaver
Casual Listener
Plan Premium Country Thai Device PC Operating System Window10 My Question or Issue As you could see as attached files, it shown that both spotify are quite different, but the version of s...
2020-05-23 5:48:31 PM
2020-05-27 5:26:20 PM
tiimbz
Music Fan
1753 Views
6 replies
2 likes
Account
Premium

1753 Views
6 replies
2 likes

New "Test" Version

PlanPremiumCountry DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I have two premium accounts. One is fully functional. The other looks different and watered down. It has about half the features and options. Three Spotify reps h...

MintEastwood
Casual Listener
Plan Premium Country Device Windows Desktop Operating System Windows 10 My Question or Issue I have two premium accounts. One is fully functional. The other looks d...
2020-05-26 2:38:33 AM
2020-05-26 12:24:25 PM
OneByBoo
Roadie
1038 Views
1 replies
3 likes
Account
Other
Premium
Subscription

1038 Views
1 replies
3 likes

Malware Windows 10 Version

PlanPremiumCountryItalyDevices(Windows, iPhone, Android)Operating Systems(iOS 10, Android Pie, Windows 10,etc.) My Question or IssueToday BitDefender notified me that there was a malware in the AppData\Local\ folder. There's an image below that shows...

RaoulX86
Visitor
Plan Premium Country Italy Devices (Windows, iPhone, Android) Operating Systems (iOS 10, Android Pie, Windows 10,etc.) My Question or Issue Today BitDefender notified me that t...
2020-03-24 10:09:01 PM
2020-03-25 1:58:42 PM
OneByBoo
Roadie
916 Views
1 replies
0 likes
BitDefender
malware
Premium
Virus

916 Views
1 replies
0 likes

Connect error multiple devices

PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Windows 10 DesktopOperating SystemMIUI Global 10 My Question or IssueHello everyone.I've being facing this problem for a while. Before that time everything worked great on all my devices.The problem oc...

gustavorlobato
Visitor
Plan Premium Country Brazil Device Xiaomi Redmi Note 7 Windows 10 Desktop Operating System MIUI Global 10 My Question or Issue Hello everyone. I've being facing this problem for a...
2019-11-01 9:46:00 PM
569 Views
0 replies
0 likes
Premium

569 Views
0 replies
0 likes

Spotify won't display any songs

PlanPremiumCountryUnited States DevicePC, Dell XPS8920Operating SystemWindows 10 My Question or IssueHello Spotify Community,I just upgraded to premium legitamentally, and logged onto my spotify application, although everytime I do so, I am recieving...

AndrewSVO
Newbie
Plan Premium Country United States Device PC, Dell XPS8920 Operating System Windows 10 My Question or Issue Hello Spotify Community, I just upgraded to premium l...
2019-06-19 12:13:57 AM
463 Views
0 replies
0 likes
Desktop
Premium
Troubleshooting

463 Views
0 replies
0 likes

Solved!! I bought Premium on the 1st of June, the receipt is from 31th of May

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhy wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland?Now it says my Premium (3 months for 9,99) will take another payment 31th of August w...

Pepcat
Casual Listener
Plan Premium Country Finland Device PC Operating System Windows 10 My Question or Issue Why wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland? Now i...
2019-05-31 11:49:08 PM
2019-06-01 2:21:50 PM
OneByBoo
Roadie
1017 Views
1 replies
0 likes
date
paypal
Premium
time zone

1017 Views
1 replies
0 likes

Premium on Desktop, but not Premium on Mobile

PlanPremium for FamilyCountryMalaysiaDeviceHuawei Honor 7 (PLK-L01)Operating System(Android 6.0) My Question or IssueHi im having an issue as stated above. It is weird as i only see Premium in settings on Desktop, but on mobile it acts like im not. I...

jack2421992
Casual Listener
Plan Premium for Family Country Malaysia Device Huawei Honor 7 (PLK-L01) Operating System (Android 6.0) My Question or Issue Hi im having an issue as stated above. It is weird as i o...
2019-04-04 5:35:15 PM
2019-04-04 5:52:38 PM
Maxim
Spotify Star
1059 Views
1 replies
0 likes
Offline download
Premium

1059 Views
1 replies
0 likes

Discord Listen Along Not Working??

PlanFree 30 day Trial Premium Operating SystemWindows 10 My Question or IssueSo I got premium to be able to listen along with my discord friends on spotify. But for some reason everytime I click 'Listen Along' it would allow me to join but the song w...

ShibaJoey
Newbie
Plan Free 30 day Trial Premium Operating System Windows 10 My Question or Issue So I got premium to be able to listen along with my discord friends on spotify. But for some r...
2019-01-10 12:11:00 AM
2019-02-28 9:02:10 AM
codycarlton909
Newbie
11170 Views
1 replies
29 likes
Discord
discord fix issue bug
Listen
Premium

11170 Views
1 replies
29 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Topics with Label: Premium

Forum Posts