Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Problem Fix

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137068 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137068 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53289 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53289 Views
  • 0 replies
  • 33 likes

Superuser Contribution Here's how to fix the - "NaN instead of 0:00" and songs not playing - problem!

[NOTE: THIS IS A WINDOWS 10 FIX, TRYING FIX THIS ON AN OLDER VERSION MAY CAUSE PROBLEMS, TEST AT YOUR OWN RISK] (My windows 10 currently is Italian based so I'm just guessing all the text based on my English level, but don't worry, just pay enough at...

  • Visitor
  • [NOTE: THIS IS A WINDOWS 10 FIX, TRYING FIX THIS ON AN OLDER VERSION MAY CAUSE PROBLEMS, TEST AT YOUR OWN RISK]   (My windows 10 currently is Italian based so I'm just guessing all the text ba...
  • Ver
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Fix
    Problem Fix
  • 206 Views
  • 1 replies
  • 0 likes