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Topics with Label: queue error

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 74070 Views
  • 79 replies
  • 27 likes
  • 74070 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 88971 Views
  • 284 replies
  • 22 likes
  • 88971 Views
  • 284 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6382 Views
  • 1 replies
  • 6 likes
  • 6382 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146855 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146855 Views
  • 0 replies
  • 26 likes

Superuser Contribution Random Song Plays after 1 selected song

PlanPremiumCountryUSADevicePCOperating SystemWin 10 My Question or IssueWhenever I play a song or want to listen to an entire album, one song plays, then a random one. Here's an example: I wanted to listen to a Radiohead album. It played the first so...

  • Regular
  •   Plan Premium Country USA Device PC Operating System Win 10   My Question or Issue Whenever I play a song or want to listen to an entire album, one song plays, then a random one...
  • broskisjams
  • Visitor
  • 6330 Views
  • 23 replies
  • 1 likes
  • Album order of play
    queue error
    Win10
  • 6330 Views
  • 23 replies
  • 1 likes

Superuser Contribution Queue not working correctly when adding songs (Windows)

PlanPremiumCountrySpainDeviceDell and VaioOperating SystemWindows 10 My Question or IssueSymilar to another user's issue, but on Windows. Adding in queue does not add forward, it skips one song, or duplicates or triplicates. Also, moving songs does w...

  • Newbie
  • Plan Premium Country Spain Device Dell and Vaio Operating System Windows 10   My Question or Issue Symilar to another user's issue, but on Windows. Adding in queue does not add forward...
  • Ivan
  • Spotify Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • Queue bug
    queue error
  • 576 Views
  • 1 replies
  • 0 likes

Can't add new songs to playlists or queue

PlanFreeCountryU.S.DeviceASUSOperating SystemWindows 10My Question or IssueWhen I try to add new songs to my playlists on my Windows computer, they cannot be added to the playlist. However, they show up on my playlists when I open the playlists on my...

  • Newbie
  • Plan Free Country U.S. Device ASUS Operating System Windows 10 My Question or Issue When I try to add new songs to my playlists on my Windows computer, they cannot be added to the playlist. ...
  • A_Musicophile
  • Community Legend
  • 1002 Views
  • 1 replies
  • 0 likes
  • add songs
    Queue bug
    queue error
    Queue issues
    Windows 10
  • 1002 Views
  • 1 replies
  • 0 likes