Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Radio

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 35761 Views
  • 75 replies
  • 24 likes
  • 35761 Views
  • 75 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • giovlms
  • Regular
  • 64376 Views
  • 264 replies
  • 21 likes
  • 64376 Views
  • 264 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4502 Views
  • 1 replies
  • 6 likes
  • 4502 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144401 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144401 Views
  • 0 replies
  • 26 likes

Superuser Contribution Hide song not working

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen I today was accessing the radio of one of my playlists consisting of exclusively Mongolian artists, I quickly noticed that pretty much every song in there that was s...

  • Newbie
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue When I today was accessing the radio of one of my playlists consisting of exclusively M...
  • Billy_Shears
  • Casual Listener
  • 2305 Views
  • 6 replies
  • 13 likes
  • Desktop
    Radio
    Windows
  • 2305 Views
  • 6 replies
  • 13 likes

Solved!!Superuser Contribution Repeating four first songs in Spotify station

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have noticed another bug on Spot...

  • Roadie
  • ...indows 10   My Question or Issue Hello. I have noticed another bug on Spotify. Four first songs of Spotify station (or Spotify radio) are repeatedly played. I'll explain It. So, first four (o...
  • Noguri
  • Roadie
  • 1809 Views
  • 8 replies
  • 3 likes
  • Queue Problems
    Radio
  • 1809 Views
  • 8 replies
  • 3 likes

Solved!!Superuser Contribution Radio And Friend Feed Are Missing. I've Tried A Reinstall. Why?

Plan Premium Country BR Device (PC) Operating System (Windows 10) My Question or Issue My radio just doesn't work, and my "friends activity" doesn't work either, i have already reinstalled but it didn't solve my problem.

  • Casual Listener
  •   Plan Premium Country  BR Device (PC) Operating System (Windows 10)   My Question or Issue My radio just doesn't work, and my "friends activity" doesn't work e...
  • Eni
  • Moderator
  • 1377 Views
  • 6 replies
  • 0 likes
  • Friend Activity
    PC
    Radio
  • 1377 Views
  • 6 replies
  • 0 likes

Superuser Contribution Radio recommendations always play the same 20 songs for years

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one of the most valuable features in spotify for me. for...

  • Casual Listener
  • I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one o...
  • Mario
  • Spotify Legend
  • 3944 Views
  • 7 replies
  • 4 likes
  • algorithm
    bug
    Radio
  • 3944 Views
  • 7 replies
  • 4 likes

Can no longer create radio stations

Plan:Family PremiumCountry:AustraliaOperating System:Windows 10 1809 October 2018 Update/ Spotify App from Microsoft StoreIssue:There is no 'Create New Station +' button in the Radio category in the desktop app. Furthermore, creating a playlist based...

  • Newbie
  • Plan: Family Premium Country: Australia Operating System: Windows 10 1809 October 2018 Update/ Spotify App from Microsoft Store Issue: There is no 'Create New Station +' button in the Radio c...
  • moderndrummer44
  • Casual Listener
  • 15011 Views
  • 54 replies
  • 37 likes
  • Radio
    Windows 10 October update
  • 15011 Views
  • 54 replies
  • 37 likes

Superuser Contribution [W10] Weird radio behavior

[Premium, United States, Desktop, Windows 10] When I select ‘Go to Song/Artist radio’ sometimes it generates a great station based on that specific song/artist, but it usually just generates a station that’s full of songs that I used to listen to tha...

  • Visitor
  • [Premium, United States, Desktop, Windows 10]   When I select ‘Go to Song/Artist radio’ sometimes it generates a great station based on that specific song/artist, but it usually just g...
  • Ver
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Radio
    Windows 10
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked song icon disappears while switching tracks in radio playlist

PlanPremiumCountryBelarusOperating SystemWin 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clicking to the song on a playlist or using "Prev" or "Next" button in song c...

  • Visitor
  • Plan Premium Country Belarus Operating System Win 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f   The "Heart" icon would disappear when switching tracks (in RADIO playlist) by c...
  • Katerina
  • Spotify Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • bug
    liked songs icon
    Radio
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to start radio

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueUnable to start radio on Win 10 desktop app.It always says "This radio station cannot be started"I tried starting it from my Android phone and radio works there

  • Casual Listener
  •   Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Unable to start radio on Win 10 desktop app. It always says "This radio station c...
  • KamuiJitsu
  • Casual Listener
  • 754 Views
  • 3 replies
  • 1 likes
  • Radio
  • 754 Views
  • 3 replies
  • 1 likes

Cant like/dislike songs in *some* radios

PlanPremiumCountryUSADeviceSamsung Galaxy S8+ and PCOperating SystemAndroid Oreo and Windows 10 My Question or IssueSometimes when I go to radios I can't like or dislike the songs anymore, ruining the best feature of a radio. Sometimes this happens o...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy S8+ and PC Operating System Android Oreo and Windows 10   My Question or Issue Sometimes when I go to radios I can't like or d...
  • OneByBoo
  • Roadie
  • 1276 Views
  • 1 replies
  • 2 likes
  • Radio
  • 1276 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution 'Go to Playlist radio' not showing up anymore

Hi 'Go to Playlist radio' not showing up. Did it get remove overnight? Premium, Desktop PC with Windows 10

  • Casual Listener
  •    Hi  'Go to Playlist radio' not showing up. Did it get remove overnight?   Premium, Desktop PC with Windows 10    
  • Peter
  • Spotify Legend
  • 12744 Views
  • 27 replies
  • 7 likes
  • Playlists
    Radio
  • 12744 Views
  • 27 replies
  • 7 likes

Radio Stations Replaced by Unmodifiable Playlists

PlanPremiumCountryUSDevicePCOperating SystemWindows 10My Question or Issue I have been using Spotify mostly for its radio feature. I have noticed that recently my stations have been changed from ones that I have curated to ones that have been made by...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue   I have been using Spotify mostly for its radio feature. I have noticed that recently my stations h...
  • randomuser3
  • Regular
  • 538 Views
  • 2 replies
  • 4 likes
  • Radio
  • 538 Views
  • 2 replies
  • 4 likes

Please bring back Playlist Radio

PlanPremiumCountryDenmark Operating SystemWindows 10 My Question or IssueThe Radio has been severely dumbed down, with the removing of the "Go to Playlist Radio" and "Create New Radio" features. We no longer have the option to truly personalize our R...

  • Casual Listener
  • Plan Premium Country Denmark  Operating System Windows 10   My Question or Issue The Radio has been severely dumbed down, with the removing of the "Go to Playlist Radio" and "C...
  • aaaaaaaawefgaw3
  • Casual Listener
  • 2614 Views
  • 9 replies
  • 18 likes
  • bug
    Radio
  • 2614 Views
  • 9 replies
  • 18 likes

List Radio is Infinite but Song Radio is Not?

I just noticed that Rooting a radio station from a List gives infinite songs in that radio station, but rooting a radio station form a single song gives you a finite list. I tried on multiple songs and restarted my device, still one is infinite and t...

  • Roadie
  • I just noticed that Rooting a radio station from a List gives infinite songs in that radio station, but rooting a radio station form a single song gives you a finite list. I tried on multiple songs a...
  • scuzzy1517
  • Casual Listener
  • 1598 Views
  • 2 replies
  • 0 likes
  • Radio
  • 1598 Views
  • 2 replies
  • 0 likes

"Create New Station" disappeared?

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueIn a recent update my "Create New Station" tab disappeared. I still have my radio available with the stations I previously created, but I can't create new ones. I c...

Spotify Radio.PNG
  • Casual Listener
  • Plan Premium Country  USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue In a recent update my "Create New Station" tab disappeared. I still have my radio a...
  • RoxaneLapa
  • Casual Listener
  • 2220 Views
  • 4 replies
  • 4 likes
  • Premium
    Radio
    Windows
  • 2220 Views
  • 4 replies
  • 4 likes

[All platforms] A thread of all the features Spotify USED to have that we want back. Go.

I'll start; I've got tons. Personal messages/send songs among usersArtist pages showing which of your friends listens to that artistPlaylists showing you which of your friends follows itUser playlists in the Discovered On... of the artist pageArtist ...

  • Music Fan
  • ...t User playlists in the Discovered On... of the artist page Artist pages showing top listeners Dynamic radio stations available from song/album/artist/playlist menu Disliking songs/artists F...
  • 417 Views
  • 0 replies
  • 2 likes
  • dislike
    features
    Friend Activity
    personal messages
    Radio
    removed features
  • 417 Views
  • 0 replies
  • 2 likes

Radio issues

PlanFreeCountryDenmark DeviceDesktop pcOperating SystemWindows 10 My Question or Issue I've been having issues recently with the radio top not working, it just ends being"Error failed to load." please help

  • Newbie
  • Plan Free Country Denmark    Device Desktop pc Operating System Windows 10   My Question or Issue  I've been having issues recently with the radio top not working, it j...
  • 295 Views
  • 0 replies
  • 0 likes
  • Radio
  • 295 Views
  • 0 replies
  • 0 likes

Superuser Contribution Vaya, no se ha logrado cargar la actividad de los amigos. Y error de la radio

PlanPremium Sistema operativo(Windows 10) Mi pregunta o problema Hace ya unas semanas estoy experimentando un problema muy molesto. Este empezó cargando mal la actividad de los amigos, mostraba la feed de los amigos mal, los amigos escuchaban musica ...

  • Newbie
  • ...ero no doy con la solución. Aparte a este problema de los amigos, no se si tendrá algo que ver, pero tampoco me carga la radio ni las emisoras de radio, cuando pincho en el apartado de radio me sale e...
  • Checo10
  • Newbie
  • 2713 Views
  • 3 replies
  • 4 likes
  • Amigos
    feed de los amigos
    Radio
    vaya no se ha logrado cargar la actividad de los amigos
  • 2713 Views
  • 3 replies
  • 4 likes

Solved!! Stations not working

PlanPremiumCountry Costa RicaDeviceComputerOperating SystemWindows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app from the Website first, now I'm using the Window10 App but still not work. Tried with di...

  • Newbie
  • Plan Premium Country  Costa Rica Device Computer Operating System Windows 10   My Question or Issue  I want to use Radio Stations but I cannot make it work. I used the app f...
  • Loxer
  • Community Legend
  • 2577 Views
  • 1 replies
  • 0 likes
  • Issues
    Radio
    stations
    Troubleshooting
    windows10
  • 2577 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo escuchar ninguna radio ni ver el feed de amigos.

Tengo el plan premium, pero en la PC no me deja escuchar ninguna radio ni ver el feed de amigos, solo en la PC me pasa estoy ya reinstale, borre, repare, borre la carpeta entera y nada.

  • Casual Listener
  • Tengo el plan premium, pero en la PC no me deja escuchar ninguna radio ni ver el feed de amigos, solo en la PC me pasa estoy ya reinstale, borre, repare, borre la carpeta entera y nada.    
  • Sean029
  • Newbie
  • 1880 Views
  • 3 replies
  • 2 likes
  • Actividad de amigos.
    Radio
  • 1880 Views
  • 3 replies
  • 2 likes

Solved!! Radio station based on playlist - updated when list is changed?

Hi: If I create a radio station from a playlist, does the content of that radio station over time if the playlist changes? Or does the radio station take a "snapshot" of the play list at the moment it is created?

  • Newbie
  • Hi:   If I create a radio station from a playlist, does the content of that radio station over time if the playlist changes?  Or does the radio station take a "snapshot" of the play l...
  • spelchekr
  • Gig Goer
  • 563 Views
  • 1 replies
  • 0 likes
  • Radio
  • 563 Views
  • 1 replies
  • 0 likes