Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: recommendation

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 114809 Views
  • 82 replies
  • 27 likes
  • 114809 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 111827 Views
  • 291 replies
  • 22 likes
  • 111827 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8579 Views
  • 1 replies
  • 6 likes
  • 8579 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149526 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149526 Views
  • 0 replies
  • 26 likes

Recommended Songs Reset

OK, so I have a 620+ song playlist ok? So, now it's not even recommending songs anymore. It keeps recommending the same songs, even when I press "Refresh". My playlist is so very diverse. Does this mean no songs are even close to be relevant with my ...

My Playlist.PNG
  • Gig Goer
  • ...ean no songs are even close to be relevant with my playlist? My playlist is: Ultimate Intensity by thezombiekillr9. Is there a way to reset my song recommendations? Because, even when I add new s...
  • 1382 Views
  • 0 replies
  • 5 likes
  • Desktop
    Help
    recommendation
    recommended
    Recommended Songs Reset
    songs
  • 1382 Views
  • 0 replies
  • 5 likes