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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134240 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134240 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50879 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50879 Views
  • 0 replies
  • 32 likes

Removing Devices from 'Connect to a Device' list.

PlanPremium FamilyCountryCanada Device & Operating SystemHP Laptop running Windows 10 My Question or IssueI want to remove some devices that are from a customers house that I was at MONTHS ago. He had a speaker in his baby's room that showed up on my...

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  • Casual Listener
  • Plan Premium Family Country Canada   Device & Operating System HP Laptop running Windows 10   My Question or Issue I want to remove some devices that are from a c...
  • fkurevija
  • Casual Listener
  • 2528 Views
  • 5 replies
  • 1 likes
  • device
    Help
    remove
  • 2528 Views
  • 5 replies
  • 1 likes

Cannot Delete Local files

PlanPremiumCountry DevicePC LaptopOperating Systemwindows 10 My Question or IssueI am trying to delete the local files on my Spotify, I have tried everything. Ive tried going to "%appdata%\Spotify\Users\" and deleting "local-files.bnk". I have tried ...

  • Visitor
  • ...older, I have uninstalled Spotify, I have restarted my computer. I have done all this multiple times. Those files are STILL there.  Does any one know how I can remove them?
  • Sebasty
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • delete
    files
    local
    local files
    remove
  • 453 Views
  • 1 replies
  • 0 likes

Env: prod