Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: remove

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 58969 Views
  • 78 replies
  • 27 likes
  • 58969 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • AssassinSasha25
  • Newbie
  • 82182 Views
  • 277 replies
  • 21 likes
  • 82182 Views
  • 277 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5747 Views
  • 1 replies
  • 6 likes
  • 5747 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146145 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146145 Views
  • 0 replies
  • 26 likes

Removing Devices from 'Connect to a Device' list.

PlanPremium FamilyCountryCanada Device & Operating SystemHP Laptop running Windows 10 My Question or IssueI want to remove some devices that are from a customers house that I was at MONTHS ago. He had a speaker in his baby's room that showed up on my...

Spotify.PNG
  • Casual Listener
  • Plan Premium Family Country Canada   Device & Operating System HP Laptop running Windows 10   My Question or Issue I want to remove some devices that are from a c...
  • fkurevija
  • Casual Listener
  • 5771 Views
  • 5 replies
  • 1 likes
  • device
    Help
    remove
  • 5771 Views
  • 5 replies
  • 1 likes

Cannot Delete Local files

PlanPremiumCountry DevicePC LaptopOperating Systemwindows 10 My Question or IssueI am trying to delete the local files on my Spotify, I have tried everything. Ive tried going to "%appdata%\Spotify\Users\" and deleting "local-files.bnk". I have tried ...

  • Visitor
  • ...older, I have uninstalled Spotify, I have restarted my computer. I have done all this multiple times. Those files are STILL there.  Does any one know how I can remove them?
  • Sebasty
  • Community Legend
  • 741 Views
  • 1 replies
  • 0 likes
  • files
    local
    local files
    remove
  • 741 Views
  • 1 replies
  • 0 likes