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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133787 Views
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  • 24 likes
  • Mac
    Windows
  • 133787 Views
  • 0 replies
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50547 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50547 Views
  • 0 replies
  • 32 likes

Using a proxy and get stuck with "no Internet connection detected"? Read this

Hi all, Concerned people (but maybe more): enjoying your Internet through a proxy you're able to install Spotify app, configure the proxy, and play music. Restarting the app or the computer leads to an offline error/No Internet connection detected So...

  • Regular
  • ...omputer leads to an offline error/No Internet connection detected   Solution in my case: the only working solution for me is the deletion of the file "index.dat" in the Spotify folder hence I wrote a script...
  • 958 Views
  • 0 replies
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  • error 4
    internet connection issue
    Script
  • 958 Views
  • 0 replies
  • 0 likes