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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Topics with Label: Scrolling

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49787 Views
  • 77 replies
  • 27 likes
  • 49787 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75685 Views
  • 271 replies
  • 21 likes
  • 75685 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5298 Views
  • 1 replies
  • 6 likes
  • 5298 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145441 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145441 Views
  • 0 replies
  • 26 likes

Solved!! scrolling/user interface frustration

While using the mouse to avigate between the left file select bar, the main screen of the app, and the right screen social feed. When hovering over each respective collumn it feels natural to expect that if you start scrolling over each respective on...

  • Casual Listener
  • ...xpect that if you start scrolling over each respective one, that is the window that should scroll.   Unfortunately even with hovering the mouse over them it will automatically scroll on the left c...
  • PudgeEgg
  • Casual Listener
  • 5246 Views
  • 3 replies
  • 2 likes
  • file select
    mouse
    navigation
    Scrolling
    User Experience Improvement
  • 5246 Views
  • 3 replies
  • 2 likes