Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: skip

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46297 Views
  • 77 replies
  • 26 likes
  • 46297 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72895 Views
  • 268 replies
  • 21 likes
  • 72895 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5118 Views
  • 1 replies
  • 6 likes
  • 5118 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145178 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145178 Views
  • 0 replies
  • 26 likes

Superuser Contribution Play/Pause, Skip, and Shuffle Controls Gone

PlanPremiumCountryUnited StatesDeviceHP Stream 14"Operating SystemWindows 10 My Question or IssueRecently, the bottom bar (that contains the play/pause, shuffle, skip, etc buttons) has disappeared. I figured out that zooming into the max allows it to...

  • Casual Listener
  • Plan Premium Country United States Device HP Stream 14" Operating System Windows 10   My Question or Issue Recently, the bottom bar (that contains the play/pause, shuffle, skip, etc b...
  • OscarDC
  • Moderator
  • 6095 Views
  • 14 replies
  • 1 likes
  • bottom bar
    shuffle
    skip
  • 6095 Views
  • 14 replies
  • 1 likes

Solved!!Superuser Contribution Skipping through tracks on Desktop App

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app *has* been working fine up until maybe a week ago. It now constantly skips through tracks without playing them.All other audio works on the PC - includ...

  • Casual Listener
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue The Spotify desktop app *has* been working fine up until maybe a week ago. It now constantly skip...
  • eltwinne89
  • Regular
  • 1422 Views
  • 10 replies
  • 0 likes
  • Desktop
    PC
    skip
    skipping track
  • 1422 Views
  • 10 replies
  • 0 likes

Spotify skips all the songs

PlanPremiumCountryFIDeviceComputerOperating SystemWindows 10 My Question or IssueSuddenly Spotify skips all the songs in que with no sound, re-populates the album that I have played some time a go, goes through that album, and finally "que" is empty....

  • Roadie
  •   Plan Premium Country FI Device Computer Operating System Windows 10   My Question or Issue Suddenly Spotify skips all the songs in que with no sound, re-populates the album t...
  • Emilia_8
  • Community Legend
  • 814 Views
  • 1 replies
  • 0 likes
  • empty
    no sound
    Play Que
    skip
  • 814 Views
  • 1 replies
  • 0 likes

Skips tracks after ads, windows 10, chrome browser

PlanFreeCountry CanadaDeviceWeb Player - Chrome BrowserOperating SystemWindows 10 My Question or Issue I've been trying to listen to a podcast all morning, but each time an ad plays it skips to the next track. Sometimes this takes minutes sometimes l...

  • Casual Listener
  • ...ach time an ad plays it skips to the next track.  Sometimes this takes minutes sometimes less than a minute.  Ad hits, next track.  I go back and have to start over.  I can skip a...
  • jdwlynch
  • Casual Listener
  • 412 Views
  • 1 replies
  • 0 likes
  • skip
    skip track
  • 412 Views
  • 1 replies
  • 0 likes