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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Topics with Label: Skip Track Shortcut

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 38673 Views
  • 75 replies
  • 25 likes
  • 38673 Views
  • 75 replies
  • 25 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 66677 Views
  • 265 replies
  • 21 likes
  • 66677 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4675 Views
  • 1 replies
  • 6 likes
  • 4675 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144625 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144625 Views
  • 0 replies
  • 26 likes

Keyboard shortcuts stopped working properly in new update

After the most recent update my keyboard shortcuts (Fn - play/pause and skip track buttons) don't work unless Spotify app is focused. Please can this be fixed, it used to work so well. Now I'm less efficient at skipping and pausing! EDIT: Todays new ...

  • Casual Listener
  • After the most recent update my keyboard shortcuts (Fn - play/pause and skip track buttons) don't work unless Spotify app is focused.   Please can this be fixed, it used to work so well. Now I...
  • 2828 Views
  • 0 replies
  • 8 likes
  • Function keys
    Keyboard shortcut
    Pause Shortcut
    Play Shortcut
    Skip Track Shortcut
  • 2828 Views
  • 0 replies
  • 8 likes