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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: skipping

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46170 Views
  • 77 replies
  • 26 likes
  • 46170 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72787 Views
  • 268 replies
  • 21 likes
  • 72787 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5110 Views
  • 1 replies
  • 6 likes
  • 5110 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145171 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145171 Views
  • 0 replies
  • 26 likes

Superuser Contribution Song skipping and 10 seconds of audio before going silent

Plan: PremiumCountry UK DevicePCOperating SystemWindows 11 Spotify app not browser window. My Question or Issue When I choose a song to play it skips several songs then plays a random one, then I get 9 or 10 seconds of audio before it goes silent. if...

  • Casual Listener
  • Plan: Premium Country UK   Device PC Operating System Windows 11   Spotify app not browser window.   My Question or Issue   When I choose a song to play it skips sever...
  • MihailY
  • Moderator
  • 274 Views
  • 3 replies
  • 0 likes
  • no audio
    skipping
  • 274 Views
  • 3 replies
  • 0 likes

Superuser Contribution constant skipping

PlanpremiumCountryusaDevicewindows 11 desktop pc, iphone 12Operating SystemWindows 11 My Question or IssueOn my desktop app, My spotify is stuck playing a playlist of mine and it skips through the whole playlist playing each song for less than a seco...

  • Newbie
  • ...o ANYTHING. The second I open it, it starts skipping songs and gets stuck in a loop where it skips maybe 2-3 songs per second and it doesn't stop. This started when my phone was left open in my pocket a...
  • smlafferty
  • Newbie
  • 800 Views
  • 4 replies
  • 0 likes
  • app not responding
    network
    skip songs
    skipping
  • 800 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playback/skipping error - 'Spotify can't play this right now'

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 Home - 10.0.18362 Build 18362Spotify Version1.1.35.458.g891674f3Audio OutputASUS Xonar DX audio My Question or IssuePlayback/skipping error - 'Spotify can't play this right now' I've been using S...

  • Regular
  • ...ssue Playback/skipping error - 'Spotify can't play this right now'   I've been using Spotify on this PC for several months with no issues, however today I've launched it and on trying to play a...
  • darryngordon
  • Visitor
  • 1764 Views
  • 7 replies
  • 1 likes
  • playback
    skipping
  • 1764 Views
  • 7 replies
  • 1 likes

Superuser Contribution [All Devices] Playlist Issues

PlanPremiumCountryAustralia DeviceiPhone 11 and DesktopOperating SystemiOS 13 and Windows 10 My Question or IssueEvery time I try and start playing any playlist on my account, the next song is always a different playlist and it no longer plays right ...

  • Newbie
  • Plan Premium Country Australia   Device iPhone 11 and Desktop Operating System iOS 13 and Windows 10   My Question or Issue Every time I try and start playing any playlist on my ...
  • Elena
  • Moderator
  • 1069 Views
  • 1 replies
  • 0 likes
  • skipping
  • 1069 Views
  • 1 replies
  • 0 likes

App skipping songs in sorted playlist but shuffle is disabled? (solution)

If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the songs and add to a new playlist. The new playlist will have ...

  • Music Fan
  • If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround.  After sorting the songs, highlight all the s...
  • 546 Views
  • 0 replies
  • 0 likes
  • skipping
    sorted
    sorting
  • 546 Views
  • 0 replies
  • 0 likes

Superuser Contribution All songs being skipped

PlanPremiumCountryCanadaDeviceWindows 10 DesktopOperating SystemWindows 10 64 bit My Question or Issue:Whenever I try to play any track, Spotify is unable to play the song and simply skips every song en-masse. I read a few other threads stating to tr...

  • Casual Listener
  • Plan Premium Country Canada Device Windows 10 Desktop Operating System Windows 10 64 bit   My Question or Issue: Whenever I try to play any track, Spotify is unable to play the song an...
  • TheDarkEra
  • Casual Listener
  • 972 Views
  • 5 replies
  • 0 likes
  • drivers
    skipping
    Speakers
  • 972 Views
  • 5 replies
  • 0 likes

Skipping stops working after a while (on Premium)

Hi, I have Spotify Premium, but after skipping a large number of number of tracks, skipping stops working for a few minutes. There shouldn't be a skipping limit since I'm on premium, and this happens on both desktop and mobile consistently. Any ideas...

  • Visitor
  • Hi, I have Spotify Premium, but after skipping a large number of number of tracks, skipping stops working for a few minutes. There shouldn't be a skipping limit since I'm on premium, and this h...
  • 329 Views
  • 0 replies
  • 0 likes
  • skip songs
    skipping
  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution Skipping songs rapidly with no playback. Windows PC

PlanPremiumCountryUSADevicePC Operating SystemWindows 10 My Question or IssueUpon hitting a play icon Spotify will rapidly skip through dozens of songs with no playback. I have removed and reinstalled the program but same issue continues. Plays just ...

  • Visitor
  • Plan Premium Country USA Device PC  Operating System Windows 10   My Question or Issue Upon hitting a play icon Spotify will rapidly skip through dozens of songs with no playback....
  • Elena
  • Moderator
  • 690 Views
  • 1 replies
  • 1 likes
  • PC
    playback
    skipping
    startup
    volume
    Windows
  • 690 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Song instantly skips.

PlanPremiumCountryCanadaDeviceWindows 10 Gaming LaptopMy Question or IssueSo my songs keep randomly skipping, for instance:I'll play my song, listen to it, but at the end when it plays the next song on the playlist it'll instantly skip.I'll listen to...

  • Casual Listener
  • Plan Premium Country Canada Device Windows 10 Gaming Laptop My Question or Issue So my songs keep randomly skipping, for instance: I'll play my song, listen to it, but at the end when it p...
  • Ivan
  • Spotify Legend
  • 2352 Views
  • 3 replies
  • 0 likes
  • skipping
  • 2352 Views
  • 3 replies
  • 0 likes

Stand alone player skipping

PlanPremiumCountryUSADevice(PC)Operating System(Windows 10) My Question or IssueEvery song skips like a scratched cd or vinyl. Brand new pc and install of spotify player. How can I fix this?

  • Newbie
  • Plan Premium Country USA Device (PC) Operating System (Windows 10)   My Question or Issue Every song skips like a scratched cd or vinyl.  Brand new pc and install of spotify playe...
  • 518 Views
  • 0 replies
  • 0 likes
  • player
    scratched cd
    scratched vinyl
    skipping
    skips
  • 518 Views
  • 0 replies
  • 0 likes

Continuously Skipping

Premium Desktop app and Web app Win 10 Whenever I try and play a song/album/playlist/radio etc the program just keeps skipping through songs and does not play anything. Spotify had been working fine until today. I've restarted spotify, rebooted OS, r...

  • Visitor
  • Premium   Desktop app and Web app   Win 10   Whenever I try and play a song/album/playlist/radio etc the program just keeps skipping through songs and does not play anything.&n...
  • eltoch
  • Composer
  • 626 Views
  • 1 replies
  • 0 likes
  • skipping
  • 626 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now." Another Solution

Hello everyone, I decided to register to the Spotify Community just so I could present a solution to an issue that's usually solved by reinstalling or deleting the Local Files file in your AppData. The issue being the error message ("Spotify can't pl...

  • Newbie
  • Hello everyone,   I decided to register to the Spotify Community just so I could present a solution to an issue that's usually solved by reinstalling or deleting the Local Files file in your A...
  • 690 Views
  • 0 replies
  • 0 likes
  • skipping
    Spotify can't play this right now. If you have the file on your computer you can import it.
    track-skipping
  • 690 Views
  • 0 replies
  • 0 likes

Songs Skip on Web Player and Android

PlanPremiumCountry USADevice(Samsung Galaxy S6)Operating System(Windows 10, and android) My Question or Issue I have posted about this and only one answer received and never a follow up. I have done evrything told here as to clear cache delete and re...

  • Casual Listener
  • Plan Premium Country  USA Device (Samsung Galaxy S6) Operating System (Windows 10, and android)   My Question or Issue  I have posted about this and only one answer received ...
  • 366 Views
  • 0 replies
  • 1 likes
  • skipping
    SONGS SKIP
  • 366 Views
  • 0 replies
  • 1 likes