Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: skips

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 115375 Views
  • 82 replies
  • 27 likes
  • 115375 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 111978 Views
  • 291 replies
  • 22 likes
  • 111978 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8622 Views
  • 1 replies
  • 6 likes
  • 8622 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149568 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149568 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Spotify skips all songs immediately after I connected my Scarlett 2i2

PlanPremiumCountryNorwayDeviceDesktopOperating SystemWindows 10, latest version My Question or IssueI've tried everything. YouTube and stuff works perfectly.Reinstalling SpotifyClearing Spotify cacheUpdating JavaRestarting my computerUpdate drivers (...

  • Regular
  • Plan Premium Country Norway Device Desktop Operating System Windows 10, latest version   My Question or Issue I've tried everything. YouTube and stuff works perfectly. Reinstalling S...
  • HagenVonMerak
  • Casual Listener
  • 3924 Views
  • 7 replies
  • 0 likes
  • all
    Desktop
    immediately
    skips
    songs
    Windows 10
  • 3924 Views
  • 7 replies
  • 0 likes

Stand alone player skipping

PlanPremiumCountryUSADevice(PC)Operating System(Windows 10) My Question or IssueEvery song skips like a scratched cd or vinyl. Brand new pc and install of spotify player. How can I fix this?

  • Newbie
  • Plan Premium Country USA Device (PC) Operating System (Windows 10)   My Question or Issue Every song skips like a scratched cd or vinyl.  Brand new pc and install of spotify p...
  • 594 Views
  • 0 replies
  • 0 likes
  • player
    scratched cd
    scratched vinyl
    skipping
    skips
  • 594 Views
  • 0 replies
  • 0 likes