Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Song Unavailable

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 92797 Views
  • 81 replies
  • 27 likes
  • 92797 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 103475 Views
  • 291 replies
  • 22 likes
  • 103475 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7530 Views
  • 1 replies
  • 6 likes
  • 7530 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148008 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148008 Views
  • 0 replies
  • 26 likes

Can't play any song

Can't play any song on spotify on my laptop, gives error "This song is not available. If you have the file on your computer you can import it." All the same songs work fine on my iphone and ipad, issue only occured on my laptop since today.Please hel...

  • Newbie
  • Can't play any song on spotify on my laptop, gives error "This song is not available. If you have the file on your computer you can import it." All the same songs work fine on my iphone and ipad, iss...
  • Sebasty
  • Community Legend
  • 638 Views
  • 1 replies
  • 0 likes
  • Can't play songs
    Song Unavailable
  • 638 Views
  • 1 replies
  • 0 likes

Certain songs in playlist not available (not local files)

I recently got a new computer and I have two playlists. One with ~300 songs and another with ~650. I noticed that it was skipping a lot of songs saying that they weren't available. I turned on shows unplayable songs and it shows about 90 songs as unp...

  • Newbie
  • I recently got a new computer and I have two playlists. One with ~300 songs and another with ~650. I noticed that it was skipping a lot of songs saying that they weren't available. I turned on shows ...
  • 421 Views
  • 0 replies
  • 1 likes
  • Desktop
    Song Unavailable
  • 421 Views
  • 0 replies
  • 1 likes