Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: static

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122817 Views

83 replies

27 likes

  • 122817 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116989 Views

291 replies

22 likes

  • 116989 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9100 Views

1 replies

6 likes

  • 9100 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150098 Views

0 replies

26 likes

Mac
Windows
  • 150098 Views
  • 0 replies
  • 26 likes

Superuser Contribution Sudden Static When Playing

PlanPremiumCountryUSADeviceSurface Laptop 2Operating SystemWindows 11 My Question or IssueThis has been occurring on and off for some time. I have contacted Twitter support before, but this might be better. I have again begun experiencing playing for...

Regular

...efore, but this might be better. I have again begun experiencing playing for a period of time (usually about 30-45 minutes), and then sudden, loud static occurs where the soft still places in the b...

Ivelina

Moderator

1677 Views

7 replies

2 likes

Desktop
please support
static
Windows
  • 1677 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify Static Screen when playing Video Problem

Video Link Showing Problem: https://www.youtube.com/watch?v=h_x5M5Uk_jwPlanPremiumCountryEnglandDevicePCOperating SystemWindows 10My Question or IssueDuel Monitor setup. Main is 144hz, 2nd is 60hz. Whenever a video is played on Spotify, the 144hz goe...

Casual Listener

...ain is 144hz, 2nd is 60hz. Whenever a video is played on Spotify, the 144hz goes full screen static. Anyone have any idea why this is happening? Nvidia/Intel PC.  

am85

Visitor

4135 Views

7 replies

2 likes

120hz
144hz
60hz
duel
grey
monitor
static
video
  • 4135 Views
  • 7 replies
  • 2 likes

Static when playing downloaded playlists

PlanPremiumAll Music DevicePCOperating System Windows 10 Pro x64 1809JBL Hard wired stereo speakers fed with shielded Monster cablesVideo GeForce GT 710 to ViewSonic VA2465 Via shielded HDMIAudio: Old Realtek VA2465 High Definition AudioPrimary stora...

Newbie

Plan Premium All Music   Device PC Operating System   Windows 10 Pro x64 1809 JBL Hard wired stereo speakers fed with shielded Monster cables Video GeForce GT 710 to ViewSonic VA2...

Sebasty

Community Legend

1064 Views

1 replies

0 likes

cracking
Pop
static
  • 1064 Views
  • 1 replies
  • 0 likes

Static and crackling when I listen to Spotify on my desktop

Since the beginning of this week I've been hearing static and crackling when listening to Spotify. I've been using Spotify for ages and this has never happened before. It also does not happen to any other audio when using my browser (with apps like Y...

Newbie

Since the beginning of this week I've been hearing static and crackling when listening to Spotify. I've been using Spotify for ages and this has never happened before. It also does not happen to a...

1459 Views

0 replies

2 likes

browser
problem
static
Windows
  • 1459 Views
  • 0 replies
  • 2 likes