Topics with Label: troubleshoot

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133787 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133787 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50545 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50545 Views
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  • 32 likes

Solved!! I cannot change my album art.

I have checked youtube videos, reinstalled spotify and restarted my pc, still nothing. Does anyone else have this problem? 

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  • Casual Listener
  • I have checked youtube videos, reinstalled spotify and restarted my pc, still nothing. Does anyone else have this problem?  
  • EthanS1
  • Community Legend
  • 484 Views
  • 3 replies
  • 0 likes
  • album art
    Help
    troubleshoot
  • 484 Views
  • 3 replies
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Superuser Contribution [All Devices] Playlist Issues

PlanPremiumCountryAustralia DeviceiPhone 11 and DesktopOperating SystemiOS 13 and Windows 10 My Question or IssueEvery time I try and start playing any playlist on my account, the next song is always a different playlist and it no longer plays right ...

  • Newbie
  • Plan Premium Country Australia   Device iPhone 11 and Desktop Operating System iOS 13 and Windows 10   My Question or Issue Every time I try and start playing any playlist on my ...
  • Elena
  • Moderator
  • 732 Views
  • 1 replies
  • 0 likes
  • issue
    Playlist
    skipping
    song
    troubleshoot
  • 732 Views
  • 1 replies
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Spotify Not Playing

PlanPremium DeviceSurface Pro Operating SystemWindows 10 version 1903 My Question or IssueNormally, spotify app for my surface pro had working just fine. But all of the sudden, I get an error message at the top of the screen in blue with white copy a...

  • Casual Listener
  • Plan Premium   Device Surface Pro   Operating System Windows 10 version 1903   My Question or Issue Normally, spotify app for my surface pro had working just fine. But all of...
  • zplost
  • Casual Listener
  • 618 Views
  • 4 replies
  • 1 likes
  • Help
    troubleshoot
    won't play
  • 618 Views
  • 4 replies
  • 1 likes

Solved!! [Help] Liked songs and playlists are NOT loading, nothing plays. Only web player works.

PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueLiked songs are not showing and almost all songs either don't play or give me errors. All custom playlists don't play and nothing shows up. Album art doesn't load either...

  • Casual Listener
  • Plan Free Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Liked songs are not showing and almost all songs either don't play or give me errors. All cus...
  • Loxer
  • Spotify Star
  • 8886 Views
  • 4 replies
  • 0 likes
  • album art
    Help
    liked songs
    Playlists
    troubleshoot
  • 8886 Views
  • 4 replies
  • 0 likes