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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 23101 Views
  • 66 replies
  • 23 likes
  • 23101 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • removeallpodcasts
  • Regular
  • 58158 Views
  • 250 replies
  • 21 likes
  • 58158 Views
  • 250 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3663 Views
  • 1 replies
  • 6 likes
  • 3663 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143386 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143386 Views
  • 0 replies
  • 26 likes

Solved!! My playlists on my phone is now more up to date that the one on my two pc's.

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or Issue my playlist only has a couple of songs in it after i reinstalled spotify on my computer! Somehow i only have a couple of songs on my other computer as well even though i ...

  • Casual Listener
  • Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue  my playlist only has a couple of songs in it after i reinstalled spotify on my computer! ...
  • RICARDO1231
  • Newbie
  • 1359 Views
  • 3 replies
  • 0 likes
  • Playlists
    Troubleshooting
  • 1359 Views
  • 3 replies
  • 0 likes

Another another "Spotify Not Playing Music" Problem

So the problem is Spotify will not play any local music files, radio, or any music at all.I thoght the problem is on my account and i've tried it on my phone and it works will.I unistalled and did a fresh install, didn't work.I've tried the usual dis...

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  • Newbie
  • So the problem is Spotify will not play any local music files, radio, or any music at all. I thoght the problem is on my account and i've tried it on my phone and it works will. I unistalled a...
  • FelipeTesta
  • Casual Listener
  • 678 Views
  • 2 replies
  • 1 likes
  • Troubleshooting
  • 678 Views
  • 2 replies
  • 1 likes

FPS drop while on the Spotify Windows App

Operating SystemWindows 10 My Question or IssueWhile the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify windows 10 app.

  • Newbie
  • Operating System Windows 10   My Question or Issue While the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify window...
  • Seowzh
  • Newbie
  • 1452 Views
  • 1 replies
  • 3 likes
  • drop
    fps
    Troubleshooting
  • 1452 Views
  • 1 replies
  • 3 likes

[Troubleshooting] Spotify keeps muting itself during skype screen and sound share

PlanPremiumCountry USADeviceLenovo Ideapad 320Operating SystemWindows 10 Home My Question or Issue I am playing spotify but after I pause a song, it may decide to mute itself, but when I try to unmute it in volume mixer, it doesn't unmute, I restart ...

  • Gig Goer
  • Plan Premium Country  USA Device Lenovo Ideapad 320 Operating System Windows 10 Home   My Question or Issue  I am playing spotify but after I pause a song, it may decide to m...
  • 4058 Views
  • 0 replies
  • 4 likes
  • 10
    Home
    mute
    muting
    Skype
    Troubleshooting
    Windows
    Windows 10
    windows 10 home
  • 4058 Views
  • 0 replies
  • 4 likes

Issue with library only showing 30 most recently saved songs

I've been having an issue lately where my Spotify library (desktop) is only willing to show the 30 most recent songs I've added to it. I have the latest version and it keeps doing this. If I type a single letter into the search bar it will show resul...

  • Music Fan
  • I've been having an issue lately where my Spotify library (desktop) is only willing to show the 30 most recent songs I've added to it. I have the latest version and it keeps doing this. If I type a s...
  • 497 Views
  • 0 replies
  • 0 likes
  • bugs
    Issues
    solutions
    Troubleshooting
  • 497 Views
  • 0 replies
  • 0 likes

My desktop spotify won't play songs, local files or playlists

PlanPremiumCountry ChileDeviceAsus VivoBook S15 S1510UAOperating SystemWindows 10 My Question or Issue My Spotify won't let me play songs. Every time I try to play a single song, it will answer me with "Spotify can't play this right now. If you have ...

  • Newbie
  • Plan Premium Country  Chile Device Asus VivoBook S15 S1510UA Operating System Windows 10  My Question or Issue  My Spotify won't let me play songs. Every time I try to pl...
  • AvergaeAnybody
  • Casual Listener
  • 884 Views
  • 1 replies
  • 0 likes
  • Desktop
    Issues
    problems
    Troubleshooting
    Windows
  • 884 Views
  • 1 replies
  • 0 likes

Solved!! Stations not working

PlanPremiumCountry Costa RicaDeviceComputerOperating SystemWindows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app from the Website first, now I'm using the Window10 App but still not work. Tried with di...

  • Newbie
  • Plan Premium Country  Costa Rica Device Computer Operating System Windows 10   My Question or Issue  I want to use Radio Stations but I cannot make it work. I used the app fr...
  • Loxer
  • Community Legend
  • 2551 Views
  • 1 replies
  • 0 likes
  • Issues
    Radio
    stations
    Troubleshooting
    windows10
  • 2551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Target in Properties wont copy

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 My Question or Issue I'm trying to customize my desktop my putting new icons on all my apps, and it worked perfectly until i reached Spotify. To do what I'm trying to do, i need to open the pro...

  • Newbie
  •   Plan Free Country  Canada Device PC Operating System Windows 10   My Question or Issue  I'm trying to customize my desktop my putting new icons on all my apps, and it...
  • Aimee_T
  • Roadie
  • 846 Views
  • 1 replies
  • 0 likes
  • Troubleshooting
  • 846 Views
  • 1 replies
  • 0 likes