Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountryU.SDeviceDell LaptopOperating SystemWindows 10 My Question or IssueWhen scrolling on desktop, the threshold for showing the play FAB for a playlist/album is too early and causes it to clip with the actions bar for said playlist. See...
Newbie
Plan Premium Country U.S Device Dell Laptop Operating System Windows 10 My Question or Issue When scrolling on desktop, the threshold for showing the play FAB for a playlist/album is...
AlejaR
Moderator
195 Views
1 replies
0 likes
PlanPremiumCountryUKOperating SystemWindows 11 My Question or IssueI was planning on using a mini LCD monitor type thing I have as a dedicated Spotify display, however, when I press the fullscreen button it hangs off of the edge of the display meanin...
Newbie
Plan Premium Country UK Operating System Windows 11 My Question or Issue I was planning on using a mini LCD monitor type thing I have as a dedicated Spotify display, however, when I pr...
c_lucks
Visitor
1799 Views
2 replies
0 likes
Windows 10 - Desktop AppThe new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are handled was already bad enough, unfortunately this is no...
Newbie
Windows 10 - Desktop App The new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are han...
Eni
Moderator
683 Views
1 replies
3 likes
My Question or IssueThe dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name. I'm not sure if that's just because it couldn't fetch the profile name, but seeing...
Visitor
My Question or Issue The dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name. I'm not sure if that...
OneByBoo
Roadie
622 Views
1 replies
0 likes
