Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: UI Issue

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 45650 Views
  • 77 replies
  • 26 likes
  • 45650 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72409 Views
  • 268 replies
  • 21 likes
  • 72409 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5080 Views
  • 1 replies
  • 6 likes
  • 5080 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145133 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145133 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify full screen doesn't fit on monitor and hangs off the bottom

PlanPremiumCountryUKOperating SystemWindows 11 My Question or IssueI was planning on using a mini LCD monitor type thing I have as a dedicated Spotify display, however, when I press the fullscreen button it hangs off of the edge of the display meanin...

jackfrost108_3-1703712066759.png jackfrost108_1-1703711828450.png jackfrost108_2-1703711878888.png
  • Newbie
  • Plan Premium Country UK Operating System Windows 11   My Question or Issue I was planning on using a mini LCD monitor type thing I have as a dedicated Spotify display, however, when I pr...
  • c_lucks
  • Visitor
  • 405 Views
  • 2 replies
  • 0 likes
  • "Windows" "Bug"
    Desktop Full Screen
    UI Bug
    UI Issue
    Windows 11 App
  • 405 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast progress bar missing

Windows 10 - Desktop AppThe new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are handled was already bad enough, unfortunately this is no...

  • Newbie
  • Windows 10 - Desktop App The new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are han...
  • Eni
  • Moderator
  • 484 Views
  • 1 replies
  • 3 likes
  • Desktop
    Podcasts
    UI
    UI Issue
  • 484 Views
  • 1 replies
  • 3 likes

Solved!! Dropdown menu displaying username instead of profile name

My Question or IssueThe dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name. I'm not sure if that's just because it couldn't fetch the profile name, but seeing...

  • Visitor
  • My Question or Issue The dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name.   I'm not sure if that...
  • OneByBoo
  • Roadie
  • 382 Views
  • 1 replies
  • 0 likes
  • UI Issue
  • 382 Views
  • 1 replies
  • 0 likes