Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...
meahtenoha
First photo is mine, second photo is from another’s Spotify. After speaking with an Agent I was told this (removing the numbers) is a recent change Spotify is trying out, and was told to come here to post about it if I have feedback. I can definite...
PlanFreeCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI have been using spotify for quite a while now, I started using spotify on another account that I had connected to my facebook back in 2013ish, but I made a new account a y...
Looks like the desktop application changed drastically, and not only it all looks bad, with smaller covers and worst quality, but it also became pathetic for navigation. Before this horrendous update I was able to access everything I wanted on a band...
PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 / Linux My Question or IssueAdd back the ability to see all of the tracks from an artist on their main page. The new update on the desktop made it so we have to click on an album to see a sp...
i deinstalled and reinstalled spotify for several times but i still dont have the new update. what am i doing wrong?
PlanPremiumCountryU.S.DeviceDesktopOperating SystemWindows 10, Website Download (not from microsoft store) My Question or IssueThe new Spotify update for desktop started rolling out almost a month ago and even after uninstalling/reinstalling, i have ...
PlanPremiumOperating SystemWindows 10 My Question or IssueSince the update I am no longer able to access my saved songs from one particular artist. I DO NOT want to go to my liked songs and search for the artist name, that is a totally unnecessary ex...
PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueThey announced the new update and redesign for the desktop and Web App, but I don't see friend activity anywhere... did they remove this feature? Seeing friends listening activity wa...
PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or Issue: My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstalled, unsubscribed to the playlist, resubscribed. It will not update. I am not liste...
Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the feed because I have some backlog listening I'm doin...
It's most bothersome. For all my music I have random order of songs and continuous play and with each update it's reset. Can Spotify remember those settings?
PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...
PlanPremiumCountryMalaysiaDeviceDesktopOperating SystemWindows 10 My Question or IssueThe latest update is driving me insane. After I updated on Monday, filters and queues are not working as they used to. Before, if I filter my liked songs with an ar...
PlanPremiumCountryFinlandDevice Operating SystemWindows My Question or IssueI have added songs to play queue and exit Spotify application. Then when I start Spotify again and application update is installed. When Spotify starts after update procedure...
PlanPremiumCountryThe netherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueSince the last update spotify is sooo slow and it just keeps lagging! For example if i search for a song it stays black and if i click on a song it's stuck a...
PlanPremiumCountryBrazilDevicesWindows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating SystemWindows 10 & Android 8 My Question or IssueI tried to update or remove my Discover Weekly picture in so many ways, unfollowing the playlist, logging o...
PlanPremiumCountryU.S.DevicePCOperating SystemWindows 8.1 64 bit My Question or Issue: I have been searching for solutions for the past two days on this community for the Spotify update version 1.0.98.78.gb45d2a6b-12. And I usually find a solution wi...
Spotify just updated to 1.0.80.474.gef6b503e. Where's the change log?
Hi, Currently we are able to sort playlists on title, artist, album, date and length. But i would like to sort my playlists on saved and unsaved songs as well. That way i can easily select all unsaved songs in order to remove them. I have a habit of ...