Announcements
Happy Values Week! Today we celebrate *Support* in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: UPDATE MALFUNCTION

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 92123 Views
  • 81 replies
  • 27 likes
  • 92123 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 102727 Views
  • 291 replies
  • 22 likes
  • 102727 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7461 Views
  • 1 replies
  • 6 likes
  • 7461 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147966 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147966 Views
  • 0 replies
  • 26 likes

New Spotify version uses too much RAM

PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...

  • Casual Listener
  • Plan Premium Country Spain Device Lenovo ideapad 520 Operating System Windows 10   My Question or Issue   The latest Spotify version (1.1.34.694) uses too much RAM and gives the ...
  • 380 Views
  • 0 replies
  • 1 likes
  • Ram
    Update
    UPDATE MALFUNCTION
    version 1.1.34.694
  • 380 Views
  • 0 replies
  • 1 likes

Superuser Contribution after update desktop app for windows 7 DOES NOT WORK AT ALL

PlanPREMIUMCountryBRAZILDeviceDESKTOP COMPUTER Operating SystemWINDOWS7 My Question or IssueAfter update desktop app for Windows 7 the software does not work at all - completely out of order / MALFUNCTION. I tried to reinstall the desktop app softwar...

  • Visitor
  •   Plan PREMIUM Country BRAZIL Device DESKTOP COMPUTER   Operating System WINDOWS7   My Question or Issue After update desktop app for Windows 7 the software does not work a...
  • Peter
  • Spotify Legend
  • 1187 Views
  • 5 replies
  • 1 likes
  • app desktop
    UPDATE MALFUNCTION
    Windows 7
  • 1187 Views
  • 5 replies
  • 1 likes