Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Usage

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 90759 Views
  • 81 replies
  • 27 likes
  • 90759 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 101632 Views
  • 291 replies
  • 22 likes
  • 101632 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7353 Views
  • 1 replies
  • 6 likes
  • 7353 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147895 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147895 Views
  • 0 replies
  • 26 likes

High Cpu Usage (Solved)

Spotify High Cpu Usage Operating System(Windows 10) My Question or IssueMy Issue, Spotify used to Consume so much Cpu.BeforeAfterTry to copy my Settings.(Before you Copy my Settings, Backup your Settings).1/42/43/44/4(Show Advanced Settings - Hide Ad...

50%.png 0.6%.png 1-4.png 2-4.png
  • Visitor
  • Spotify High Cpu Usage   Operating System (Windows 10)   My Question or Issue My Issue, Spotify used to Consume so much Cpu. Before After Try to copy my Settings.(Before you C...
  • 24282 Views
  • 0 replies
  • 14 likes
  • CPU
    high
    Spotify
    Usage
    Usage cpu usage
  • 24282 Views
  • 0 replies
  • 14 likes

Solved!!Superuser Contribution Use on different devices / positions not saved

PlanPremiumCountry GermanyDeviceSony Xperia XZ, custom-built PC, HP ProBook 650 G2Operating SystemAndroid 8, Windows 10, Windows 7My Question or IssueHello,I guess this will be a long text as it's hard to describe, TL;DR will be at the very bottom of...

  • Newbie
  • Plan Premium Country  Germany Device Sony Xperia XZ, custom-built PC, HP ProBook 650 G2 Operating System Android 8, Windows 10, Windows 7 My Question or Issue Hello, I guess this will ...
  • JulianA_Bogota
  • Roadie
  • 982 Views
  • 1 replies
  • 0 likes
  • device
    Help
    PC
    smartphone
    Usage
  • 982 Views
  • 1 replies
  • 0 likes