Help Wizard

Step 1

NEXT STEP

Topics with Label: Web Player

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 23345 Views
  • 66 replies
  • 23 likes
  • 23345 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Edwardont
  • Casual Listener
  • 58226 Views
  • 251 replies
  • 21 likes
  • 58226 Views
  • 251 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3671 Views
  • 1 replies
  • 6 likes
  • 3671 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143392 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143392 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify inbox

Why is the inbox of spotify gone? You could send numbers to each other and send messages. I miss it.

  • Visitor
  • Why is the inbox of spotify gone? You could send numbers to each other and send messages. I miss it.
  • Petya
  • Community Legend
  • 3062 Views
  • 2 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 3062 Views
  • 2 replies
  • 0 likes

Superuser Contribution History tab not present

Hello!I cannot seem to have access to my History of songs played (either on Desktop or on my mobile, Android).I searched various Help posts and they all indicate that it should be next to the Queue, but it is not there (see screenshot below).Is this ...

  • Casual Listener
  • Hello! I cannot seem to have access to my History of songs played (either on Desktop or on my mobile, Android). I searched various Help posts and they all indicate that it should be next to the Que...
  • pinkuotaku33333
  • Visitor
  • 1632 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 1632 Views
  • 2 replies
  • 0 likes

Solved!! Desktop App and Web Player playing no music

PlanPremiumCountry United States DeviceDesktop App and Web PlayerOperating SystemWindows 10 My Question or IssueFor a couple of months now, I have not been able to play any music from Spotify on my desktop. It started with only a couple of songs skip...

  • Regular
  • Plan Premium Country  United States  Device Desktop App and Web Player Operating System Windows 10   My Question or Issue For a couple of months now, I have not been able to ...
  • JNoworyta97
  • Regular
  • 4941 Views
  • 5 replies
  • 1 likes
  • Desktop
    Web Player
  • 4941 Views
  • 5 replies
  • 1 likes

Bug - Explicit Songs that should be explicit are not.

PlanPremium FamilyCountry US Operating SystemEffects all platforms (Desktop Client, Web Player, Mobile) My IssueSongs that are marked "Explicit" are not playing the explicit versions. For example, "G-Eazy - The Beautiful & Damned - Legend". I've also...

  • Casual Listener
  • Plan Premium Family Country  US     Operating System Effects all platforms (Desktop Client, Web Player, Mobile)   My Issue Songs that are marked "Explicit" are not playi...
  • 449 Views
  • 0 replies
  • 1 likes
  • Android
    apple
    bug
    explicit content
    osx
    Web Player
    Windows
  • 449 Views
  • 0 replies
  • 1 likes

Web player stalled on an audio ad

PlanFree - daily userCountry CanadaDevicehp laptopOperating SystemWindows 10 My Question or Issue The web player is stalled on an audio (Walmart) ad and has been for days. I've logged out of and back into the player, I've cleared the cookies/cache, I...

  • Newbie
  • Plan Free - daily user Country  Canada Device hp laptop Operating System Windows 10   My Question or Issue  The web player is stalled on an audio (Walmart) ad and has been fo...
  • 400 Views
  • 0 replies
  • 0 likes
  • AD Locks Spotify
    Web Player
    Web player issue
    Windows 10 web player
  • 400 Views
  • 0 replies
  • 0 likes

Black screen in Chrome

Hi, again I'm having problem with the spotify web player in chrome in windows 7.When opening https://play.spotify.com/browse it immediately switches to https://open.spotify.com/browse/featured and shows the well known content for a fraction of a seco...

  • Regular
  • Hi,   again I'm having problem with the spotify web player in chrome in windows 7. When opening https://play.spotify.com/browse it immediately switches to https://open.spo...
  • PanPaukan
  • Casual Listener
  • 4184 Views
  • 9 replies
  • 0 likes
  • Web Player
    Windows 7
  • 4184 Views
  • 9 replies
  • 0 likes

Discover recommendations gone

This week on my PC's the "recommendations for you" under Browse - Discover tab are suddenly gone. It seems to be a problem with the service rather than some my set up or settings, because it's happenend on two different computers and platforms (my wo...

  • Music Fan
  • This week on my PC's the "recommendations for you" under Browse - Discover tab are suddenly gone.  It seems to be a problem with the service rather than some my set up or settings, because it's ...
  • Gwynmara
  • Newbie
  • 6571 Views
  • 18 replies
  • 4 likes
  • Web Player
    Windows
  • 6571 Views
  • 18 replies
  • 4 likes

[Web Player] Album/Playlist disappearing after clicking on it

When I land in a Artist page and I click to a Album/Single to open the Album/Single page, and then I return back to the Artist page, the Album/Single I just clicked on disappear. Anyone with the same issue?Edit: I run Spotify Web Player from Opera 51...

  • Casual Listener
  • When I land in a Artist page and I click to a Album/Single to open the Album/Single page, and then I return back to the Artist page, the Album/Single I just clicked on disappear. Anyone with the same...
  • Julian
  • Moderator
  • 886 Views
  • 7 replies
  • 0 likes
  • Web Player
  • 886 Views
  • 7 replies
  • 0 likes

Problem at sign up - in family group

Hello, who can help me?...I have a family premium subscribtion. 4 of us can log in with by facebook used e-mail address and password, but 1 of us can't. "Log in with Facebook" button can't used, because on the old Win XP pc (used only for media) can'...

  • Casual Listener
  • Hello, who can help me?... I have a family premium subscribtion. 4 of us can log in with by facebook used e-mail address and password, but 1 of us can't. "Log in with Facebook" button can'...
  • szs
  • Casual Listener
  • 410 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 410 Views
  • 1 replies
  • 0 likes

next song will not automically

Hi, Using the spotify web player on Internet Explorer and Windows 10. the player will not automatically play the next song. it plays one song and stops. only thing I can do is hit the next button after each song ends. any solutions out there?Thanks

  • Casual Listener
  • Hi,   Using the spotify web player on Internet Explorer and Windows 10.   the player will not automatically play the next song. it plays one song and stops. only thing I can do is ...
  • 749 Views
  • 0 replies
  • 0 likes
  • Internet Explorer
    Web Player
    Windows 10
  • 749 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I open links in DESKTOP APP ONLY?

I never, ever want to listen in the web player. It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?

  • Regular
  • I never, ever want to listen in the web player.    It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?
  • Tobesters
  • Regular
  • 15574 Views
  • 7 replies
  • 13 likes
  • Mac
    Web Player
  • 15574 Views
  • 7 replies
  • 13 likes

Solved!! Sharing songs

Dear Spotify,Is it possible to share saved songs as a public playlists with other users?

  • Regular
  • Dear Spotify, Is it possible to share saved songs as a public playlists with other users? 
  • kavenieza
  • Music Fan
  • 6362 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 6362 Views
  • 1 replies
  • 0 likes

Solved!! Problem playlist

Hi everybody, I have a problem with a playlist that I joined. From yesterday I can't add/delete songs anymore and I can't even see who added a song, on every device.. How can I solve this?

  • Casual Listener
  • Hi everybody, I have a problem with a playlist that I joined. From yesterday I can't  add/delete songs anymore and I can't even see who added a song, on every device.. How can I solve this?
  • Luke
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 482 Views
  • 1 replies
  • 0 likes

Add songs to multiple playlists (desktop + mobile)

Hi I would love to add songs and albums quickly with a thumb click (mobile) to multiple playlists. A bit of smart programming would auto suggest me the most recent folders and playlists. And then quickly ad them to e.g. custom playlists/folders like ...

  • Music Fan
  • Hi   I would love to add songs and albums quickly with a thumb click (mobile) to multiple playlists. A bit of smart programming would auto suggest me the most recent folders and playlists. And...
  • 578 Views
  • 0 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 578 Views
  • 0 replies
  • 0 likes

Spotify Click Counter

Hi there, I've been listening to unknown artists for a while, but the click counter seems to be stoped. Why? Is this a "live"-click counter? Or in which intervall, are the clicks updated on the Spotify desktop for Windows? Thx for answers

  • Casual Listener
  • Hi there,   I've been listening to unknown artists for a while, but the click counter seems to be stoped. Why?   Is this a "live"-click counter? Or in which intervall, are the clicks up...
  • adiderlan
  • Casual Listener
  • 809 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 809 Views
  • 1 replies
  • 0 likes

Spotify Playing on Phone and Computer at the same time

EVERY TIME I try to play a song, playlist, etc. from the web player on my computer, it automatically starts playing on my phone instead. If I wanted to play music on my phone, I would have used the app on my phone! How can I prevent this from happeni...

  • Casual Listener
  • EVERY TIME I try to play a song, playlist, etc. from the web player on my computer, it automatically starts playing on my phone instead. If I wanted to play music on my phone, I would have used the a...
  • 334 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 334 Views
  • 0 replies
  • 0 likes

What does it mean to 'follow' an artist? 2017

Question revisited for 2017 to get current status: What exactly does it mean to 'follow' an artist? I understand that if I go to My Music > Artists they will show up in a list there. Will I get updates somewhere for artists that I follow?

  • Music Fan
  • Question revisited for 2017 to get current status:   What exactly does it mean to 'follow' an artist?  I understand that if I go to My Music > Artists they will show up in a list there...
  • NevecEx
  • Newbie
  • 3676 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 3676 Views
  • 3 replies
  • 0 likes

Cant play a new album

Right now the artist Aether released a new EP (about two hours ago) but I cant play it.Help please.Btw im from Colombia just so you know if its something with the location.https://open.spotify.com/album/3TJsPqAC5UnImF0o568jQA

  • Casual Listener
  • Right now the artist Aether released a new EP (about two hours ago) but I cant play it. Help please. Btw im from Colombia just so you know if its something with the location. https://open.spo...
  • 307 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 307 Views
  • 0 replies
  • 0 likes

why does Spotify keep playing endlessly at the end of a track?

Hi. Sometimes Spotify just keeps playing silence at the end of a track and it never stops. I can't go to the nextsong or a previous song or play a different playlist, it just seems completely stuck and keeps playing that same track endlessly. See the...

  • Casual Listener
  • Hi.   Sometimes Spotify just keeps playing silence at the end of a track and it never stops. I can't go to the next song or a previous song or play a different playlist, it just seems complet...
  • dohduhdah
  • Casual Listener
  • 615 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 615 Views
  • 2 replies
  • 0 likes

Totally Different Song

Hello, so I'm having the following problem: There's a song that when i listen to it on my iphone it sounds totally differente than when I play it on the spotify of my pc; even when while listening to the song on my iphone I press the option to change...

  • Casual Listener
  • Hello, so I'm having the following problem:   There's a song that when i listen to it on my iphone it sounds totally differente than when I play it on the spotify of my pc; even when while...
  • IguanaSetup
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 373 Views
  • 1 replies
  • 0 likes