Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: WebPlayer

Labels

Forum Posts

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88753 Views

40 replies

68 likes

  • 88753 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Joan

Moderator

830219 Views

528 replies

64 likes

  • 830219 Views
  • 528 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

1135522989

Newbie

32217 Views

32 replies

7 likes

  • 32217 Views
  • 32 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3736 Views

0 replies

4 likes

  • 3736 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify skips songs repeatedly after startup and randomly mid session

PlanPremium FamilyCountryThe NetherlandsDeviceDesktopOperating SystemWindows 11, webplayer, (had the same on windows 10) fast reboot is turned off. My Question or Issue I have the same issue as these post(post 1 and post 2)but it happens on both the ...

Regular

Plan Premium Family Country The Netherlands Device Desktop Operating System Windows 11, webplayer, (had the same on windows 10) fast reboot is turned off.   My Question or I...

Joan

Moderator

2119 Views

6 replies

0 likes

issue
skipping
Spotify
WebPlayer
Windows
  • 2119 Views
  • 6 replies
  • 0 likes

Superuser Contribution Webplayer podcast episodes end early

PlanFree/PremiumCountryUSDeviceWebplayer on Chrome and Edge Operating SystemWindows My Question or IssuePodcast episodes frequently stop early and the next episode in My Episodes will start playing. It usually happens within a minute before the concl...

Casual Listener

Plan Free/Premium Country US Device Webplayer on Chrome and Edge   Operating System Windows   My Question or Issue Podcast episodes frequently stop early and the next episode i...

MihailY

Moderator

799 Views

3 replies

0 likes

Podcasts
WebPlayer
  • 799 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't play current song on desktop app and webplayer

PlanPremiumCountryukDeviceDesktop pcOperating SystemWindows 10 My Question or IssueNo idea why the previous time posting this is got marked as fixed Link , its not its now worse.Music will play for anywhere from 5 seconds to 20 or not at all and just...

Regular

...ried re-installing browsers for the webplayer, changing passwords this has been on going for a month now.

Tellmental

Casual Listener

2930 Views

13 replies

1 likes

can't play current song
desktop app
WebPlayer
  • 2930 Views
  • 13 replies
  • 1 likes

Superuser Contribution Web app issue - different songs adding to playlist

PlanPremiumCountry-DeviceAcer laptopOperating SystemWindows 11 My Question or IssueI'm having issues with the Spotify web app (being used on a Google Chrome browser, everything has been updated). The desktop app is currently completely non-functionin...

Casual Listener

Plan Premium Country - Device Acer laptop Operating System Windows 11   My Question or Issue I'm having issues with the Spotify web app (being used on a Google Chrome browser, everythi...

Alex

Spotify Legend

426 Views

1 replies

1 likes

WebPlayer
  • 426 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem with categorisation of podcasts

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have the following problem with Spotif...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Noguri

Roadie

863 Views

2 replies

0 likes

WebPlayer
  • 863 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution 2021 year playlists are not showing

PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI can't find My playlists of 2021 years. I know, that there are created playlists with songs, which are listened in a year. I don't know, what is name of this...

Roadie

  Plan Premium Country Slovakia Device Dell Inspiron Operating System Windows 10   My Question or Issue I can't find My playlists of 2021 years. I know, that there are created pl...

Jeremy

Spotify Legend

655 Views

1 replies

0 likes

WebPlayer
  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with time slider button

Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows.I have noticed, that in web player version of Spotify I can't slide to specific time. Let me explain It more...

Roadie

Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows. I have noticed, that in web player version of Spotify I...

Noguri

Roadie

1695 Views

2 replies

0 likes

WebPlayer
  • 1695 Views
  • 2 replies
  • 0 likes

Superuser Contribution CAN'T CHANGE PLAYLIST COVER

Hi! I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available.Please let me know how to do this! Nya CountryUKDeviceWindows PC/ Chromebook

Newbie

Hi!  I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available. Please let me know h...

CarlosE

Spotify Legend

39685 Views

34 replies

15 likes

cover
edit
not working
PC
Playlist Cover
WebPlayer
Windows
  • 39685 Views
  • 34 replies
  • 15 likes

Superuser Contribution Unable to search for a song using Spotify webplayer

PlanPremiumCountry Malaysia Device LaptopOperating System Windows 10 My Question or IssueI cant seem to search a song or artist using webplayer. I have tried refreshing the page a several times, but the problem still exist. May i know how should i re...

Casual Listener

Plan Premium Country Malaysia   Device Laptop Operating System Windows 10   My Question or Issue I cant seem to search a song or artist using webplayer. I have tried r...

Mario

Spotify Legend

1068 Views

6 replies

2 likes

WebPlayer
  • 1068 Views
  • 6 replies
  • 2 likes

[Desktop] [Windows] [Webplayer] "guc-spclient / devices" returns 50x

PlanFreeCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueUsing the webplayer is not playingI noticed that when player calls "guc-spclient.spotify.com/track-playback/v1/devices" returns 504 and sometimes (only 1) 502 with a message ...

Visitor

Plan Free Country   Device Desktop Operating System Windows 10   My Question or Issue Using the webplayer is not playing I noticed that when player calls "guc-spclient.spotify...

moscoquera

Regular

2009 Views

2 replies

1 likes

WebPlayer
Windows
  • 2009 Views
  • 2 replies
  • 1 likes

Webplayer Bug: Track Rotation Locked when in Radio Mode

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My IssueSo I've had a few complaints recently with the June Update that took away basic features, and I realize those were for some reason done intentionally by Spotify. This new Issue I...

Gig Goer

...y saved radio stations, right? So I'm a smart boi, and I start the same one I saved, only from scratch. But the radio station locked my track rotation status, which was on 'repeat track'. Since the webplayer...

450 Views

0 replies

0 likes

WebPlayer
  • 450 Views
  • 0 replies
  • 0 likes

Superuser Contribution Webplayer freezes constantly

Plan: PremiumCountry: USADevice: Dell LaptopOperating System: Windows 10Platform: Webplayer in Browser My IssueWhen using the webplayer in browser I constantly have an issue with freezing. The song I am playing will pause and clicking pause/play does...

Newbie

Plan: Premium Country: USA Device: Dell Laptop Operating System: Windows 10 Platform: Webplayer in Browser   My Issue When using the webplayer in browser I constantly h...

Peter

Spotify Legend

1318 Views

1 replies

0 likes

bug
dell
Desktop
Freezing
pauses
WebPlayer
Windows
  • 1318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts, only black screen

I currently cannot use the webplayer at all. PlanPremiumCountryGermany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or IssueWhen I open open.spotify.com after logging in, I briefly see the normal screen with all the playlists etc. But af...

Casual Listener

I currently cannot use the webplayer at all.   Plan Premium Country Germany   Device   Windows 7, Chrome **bleep**.0.3497.100   My Question or Issue When I o...

Jemi

Spotify Legend

1045 Views

4 replies

0 likes

WebPlayer
  • 1045 Views
  • 4 replies
  • 0 likes