Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: wifi

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137204 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137204 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53421 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53421 Views
  • 0 replies
  • 33 likes

Superuser Contribution Connect not finding wifi speakers

I have several wifi , spotify enabled speakers at homeSonosBoseGoogle All of them work without issues from the Mobile Spotify App from Android and IOS devices, i can use spotify connect and play music just fine.But i also have two Windows 10 laptops ...

  • Casual Listener
  •   I have several wifi , spotify enabled speakers at home Sonos Bose Google   All of them work without issues from the Mobile Spotify App from Android and IOS devices, i can use s...
  • MafeG
  • Spotify Legend
  • 565 Views
  • 3 replies
  • 0 likes
  • Connect
    Speakers
    wifi
    Windows
  • 565 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows app doesn't respond to play/pause when controlling another device

Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any google home speakers, the app recognises that it's pl...

  • Newbie
  • ...etwork. The problem doesn't happen all the time, it's seemingly random. I've tried reinstalling the app, signing in/out, using in on a different wifi network, but nothing has changed.
  • Ivan
  • Spotify Legend
  • 503 Views
  • 1 replies
  • 0 likes
  • liked songs
    network
    surface
    wifi
    Windows
    Windows 10
  • 503 Views
  • 1 replies
  • 0 likes