Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
23176 Views
66 replies
23 likes

23176 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
5 hours ago
Edwardont
Casual Listener
58196 Views
251 replies
21 likes

58196 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3665 Views
1 replies
6 likes

3665 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143387 Views
0 replies
26 likes
Mac
Windows

143387 Views
0 replies
26 likes

Play/Pause programmable function on Razer synapse not working

I was trying to find a solution for my Razer deathadder, I set one of the programmable buttons as play/pause, but it worked once, then stopper working. I tried scouring the forums for solutions, but didn't find anything useful. I knew it wasn't a pro...

jedryanng
Visitor
I was trying to find a solution for my Razer deathadder, I set one of the programmable buttons as play/pause, but it worked once, then stopper working. I tried scouring the forums for solutions, but ...
2020-02-21 9:33:10 PM
3453 Views
0 replies
0 likes
mouse
play-pause
razer
Windows 10

3453 Views
0 replies
0 likes

Superuser Contribution Windows app doesn't respond to play/pause when controlling another device

Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any google home speakers, the app recognises that it's pl...

vlld_-mte9xs8
Newbie
Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any go...
2020-02-18 12:57:33 AM
2020-02-19 9:34:58 AM
Ivan
Spotify Legend
635 Views
1 replies
0 likes
liked songs
network
surface
wifi
Windows
Windows 10

635 Views
1 replies
0 likes

I am having problems with local files

PlanPremiumCountryUKDevice(iPhone 6s Plus, Acer Aspire 1 laptop)Operating System(iOS 13, Windows 10)My Question or IssueThe local files aren’t syncing properly, I add them to a playlist and the downloading arrows are grey. They don’t show up on my iP...

beanos
Casual Listener
Plan Premium Country UK Device (iPhone 6s Plus, Acer Aspire 1 laptop) Operating System (iOS 13, Windows 10) My Question or Issue The local files aren’t syncing properly, I add them t...
2020-02-16 12:49:38 PM
281 Views
0 replies
0 likes
Windows 10

281 Views
0 replies
0 likes

Solved!! Desktop app playlist numbers don't match with iOS app

Plan - PremiumCountry - RO DeviceWindows 10 Laptop; iPhone XOperating SystemWindows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs that I've added. On desktop it seems to be stuck on a number from a week ago.I'v...

mzgubea
Casual Listener
Plan - Premium Country - RO Device Windows 10 Laptop; iPhone X Operating System Windows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs t...
2020-01-29 1:59:07 PM
2020-02-05 8:18:28 AM
OneByBoo
Roadie
1572 Views
3 replies
0 likes
iOS
playlist number
Windows 10

1572 Views
3 replies
0 likes

Sound stops when stopping with bluetooth

Hi,I'm running Spotify Desktop for Windows (with Premium, but irrelevant) on a DELL Latitude 5490 with Windows 10, along with a wireless headset connected via Bluetooth.When stopping the music (either from the app or the headset), the whole sound of ...

Sylordis
Newbie
Hi, I'm running Spotify Desktop for Windows (with Premium, but irrelevant) on a DELL Latitude 5490 with Windows 10, along with a wireless headset connected via Bluetooth. When stopping the music (e...
2020-02-04 5:58:18 PM
433 Views
0 replies
0 likes
bluetooth
sound loss
Windows 10

433 Views
0 replies
0 likes

Superuser Contribution Spotify Won't Change Profile Picture

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI have been trying to change my profile picture on Spotify and it will not change or update. When I "change" my profile picture it shows the image at first, but then imme...

cyberkittay
Visitor
Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I have been trying to change my profile picture on Spotify and it will not change or update. W...
2019-12-16 8:14:18 AM
2020-01-09 6:11:14 AM
playlistsunite
Regular
550 Views
2 replies
0 likes
Desktop
profile picture
Windows 10

550 Views
2 replies
0 likes

Superuser Contribution Spotify desktop windows does not respond when open, ram consumption increases and closes by itself

PlanoPremiumPaísBrasil DispositivoNotebook DellSistema operacionalWindows 10 Minha pergunta ou problemaWhen trying to open the spotify application on my computer, it already opens with black screen and "not responding" information, a few seconds late...

Vidalblackmore
Visitor
Plano Premium País Brasil Dispositivo Notebook Dell Sistema operacional Windows 10 Minha pergunta ou problema When trying to open the spotify application on my computer, it a...
2019-12-20 5:07:44 PM
2020-01-02 2:11:11 PM
Peter
Spotify Legend
492 Views
1 replies
0 likes
Desktop
Windows 10

492 Views
1 replies
0 likes

Unsort "Your Top Songs" playlist

Plan - PremiumCountry -UKDevice - PCOperating System -Windows 10 (Windows Store) My Question or Issue Hi everyone,I sorted my "Your Yop Songs 2019" playlist by title, now I can't unsort the playlist and see what my top song order is. On other playlis...

EarlOfMusic
Newbie
Plan - Premium Country -UK Device - PC Operating System -Windows 10 (Windows Store) My Question or Issue Hi everyone, I sorted my "Your Yop Songs 2019" playlist by title, now I ...
2019-12-12 9:31:15 AM
2019-12-12 11:03:57 PM
juanjamon
Newbie
701 Views
1 replies
0 likes
Windows 10

701 Views
1 replies
0 likes

Can't see liked songs on desktop

PlanPremiumDeviceDell Operating System Windows My Question or IssueFor some reason since last week when I press "liked songs" on the desktop app it seems empty and all I see is "your liked songs will appear here" without the list. on my phone (Androi...

sramler
Casual Listener
Plan Premium Device Dell Operating System Windows My Question or Issue For some reason since last week when I press "liked songs" on the desktop app it seems empty and ...
2019-12-10 2:08:06 PM
2019-12-12 10:49:49 AM
sramler
Casual Listener
1704 Views
2 replies
0 likes
Desktop
liked songs
Windows 10

1704 Views
2 replies
0 likes

Solved!! Can't uninstall Microsoft Store version manually or with tools

I have a Windows 10 with the Microsoft Store version of Spotify installed, and I can't uninstall it. It appears in the Windows' "Add and remove programs" list, but clicking Uninstall only makes it disappear from the list, and when you click the Deskt...

Vornaskotti
Casual Listener
I have a Windows 10 with the Microsoft Store version of Spotify installed, and I can't uninstall it. It appears in the Windows' "Add and remove programs" list, but clicking Uninstall only makes it di...
2019-12-09 11:15:36 PM
2019-12-09 12:05:44 AM
Vornaskotti
Casual Listener
4108 Views
1 replies
0 likes
Microsoft Store
Uninstall
Windows 10

4108 Views
1 replies
0 likes

Offline Mode on Windows

Plan- PremiumCountry- USA Operating System Windows 10,etc My Question or IssueI cannot get my Spotify desktop app off online mode. I have re-installed and tried everything and it is not working. I can easily use the web launcher so why won't the desk...

ariannaeliz
Casual Listener
Plan- Premium Country- USA Operating System Windows 10,etc My Question or Issue I cannot get my Spotify desktop app off online mode. I have re-installed and tried ever...
2019-12-02 8:56:17 PM
2019-12-04 4:54:36 PM
Sebasty
Spotify Star
1548 Views
3 replies
0 likes
Offline Access
offline mode
Windows 10

1548 Views
3 replies
0 likes

Spotify automatically skips songs.

Hi there, PlanPremium The app version of Spotify1.1.20.510.g7d28aaaa CountryThe Netherlands DeviceASUS VivoBook Pro 15 N580GD Operating SystemWindows 10 Enterprise Version: 1909 Brief description of the issueSpotify web- and app player skips songs wh...

Pretty_Bonobo
Casual Listener
Hi there, Plan Premium The app version of Spotify 1.1.20.510.g7d28aaaa Country The Netherlands Device ASUS VivoBook Pro 15 N580GD Operating Sy...
2019-11-25 10:52:21 AM
562 Views
0 replies
0 likes
app player
skip songs
Web Player
Windows 10

562 Views
0 replies
0 likes

Volume randomly going back up after being aadjusted

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10Randomly while im playing a game or browsing the internet, my spotify volume bar will adjust itself to the volume it was at when it first opened (which is the max volume).

argentinegeek
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 Randomly while im playing a game or browsing the internet, my spotify volume bar will adjust itself to the volume i...
2019-11-03 4:56:32 AM
424 Views
0 replies
0 likes
Desktop
Volume Control
Windows 10

424 Views
0 replies
0 likes

Spotify Breaks my WiFi

PlanPremiumCountrySouth AfricaDeviceDell laptopOperating SystemWindows 10 My Question or IssueIf I run The Spotify App or stream from directly from the site my WiFi stops working, no connectivity, dropped packets on PING. But if I listen on my phone,...

user-removed
Visitor
Plan Premium Country South Africa Device Dell laptop Operating System Windows 10 My Question or Issue If I run The Spotify App or stream from directly from the site my WiFi stops wor...
2019-05-07 8:33:51 PM
2019-10-31 10:37:55 AM
illky
Casual Listener
1662 Views
3 replies
1 likes
Windows 10

1662 Views
3 replies
1 likes

Spotify on Windows buttons (queue, devices, volume and fullscreen) do not work

PlanPremiumCountryUKDevicePCOperating SystemWindows 10Version1.1.16.522.g55a4b852 My Question or IssueBelow a certain Y pixel position on my monitor, the 4 controls in the bottom right of the app are no longer active and cannot be used. If the window...

twistypigeon
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 Version 1.1.16.522.g55a4b852 My Question or Issue Below a certain Y pixel position on my monitor, the 4 controls in th...
2019-10-16 4:45:58 PM
486 Views
0 replies
0 likes
Windows
Windows 10

486 Views
0 replies
0 likes

Recently played not changing

Plan PremiumCountryUKDeviceSurface book 2Operating SystemWindows 10 My Question or IssueOn both the windows store app and installing seperately my recently played is not changing and hasnt changed for a while, I have reinstalled both versions without...

morgan2001b
Casual Listener
Plan Premium Country UK Device Surface book 2 Operating System Windows 10 My Question or Issue On both the windows store app and installing seperately my recently played is not...
2019-10-04 11:30:12 AM
2019-10-08 9:50:09 AM
morgan2001b
Casual Listener
515 Views
1 replies
0 likes
Windows 10

515 Views
1 replies
0 likes

Solved!! When ı am open Spotify Windows(Desktop), my pc freezes

PlanFreeCountryTurkeyDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen ı open Spotify, ı can't use my pc. Everything freezes. I've been having this problem for a day.

MAYAKEN
Regular
Plan Free Country Turkey Device Laptop Operating System Windows 10 My Question or Issue When ı open Spotify, ı can't use my pc. Everything freezes. I've been having this problem...
2019-10-04 7:18:54 PM
2019-10-06 5:56:27 AM
Jacob
Community Legend
1014 Views
9 replies
0 likes
Desktop
Windows 10

1014 Views
9 replies
0 likes

Spotify won't play over bluetooth

PlanPremiumCountryUKDeviceLenovo ideapad 310Operating SystemWindows 10 My Question or IssueRecently, whenever I connect my laptop to a bluetooth device ie. speaker or headphones, audio coming from spotify will play out of my laptop speaker rather tha...

mattforman_
Newbie
Plan Premium Country UK Device Lenovo ideapad 310 Operating System Windows 10 My Question or Issue Recently, whenever I connect my laptop to a bluetooth device ie. speaker or headpho...
2019-09-13 12:16:32 PM
568 Views
0 replies
1 likes
Bluetooth problems
Windows 10

568 Views
0 replies
1 likes

Is it a way to ask Cortana to save the currently playing song to the library?

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueIs it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Songs makes the same. It is very comfortable to use Spotify with Corata whi...

SemperPeritus
Newbie
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Is it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Son...
2019-08-31 8:45:35 PM
242 Views
0 replies
0 likes
Cortana
Windows 10

242 Views
0 replies
0 likes

Cortana doesn't work properly after reboot

PlanFree/PremiumCountryAustraliaDeviceSurface Pro 4Operating SystemWindows 10 Lastest update My Question or IssueHi, I've spent a long time trying to get Cortana to work with Spotify. I've updated my Windows PC to the latest version, changed the lang...

jungleion
Casual Listener
Plan Free/Premium Country Australia Device Surface Pro 4 Operating System Windows 10 Lastest update My Question or Issue Hi, I've spent a long time trying to get Cortana to work with...
2019-07-05 10:05:27 AM
2019-08-02 1:17:45 PM
lennard2
Visitor
1046 Views
4 replies
0 likes
Cortana
Cortana Windows 10
Microsoft Surface Pro
Windows 10

1046 Views
4 replies
0 likes

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