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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137218 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137218 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53484 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53484 Views
  • 0 replies
  • 33 likes

Superuser Contribution Volume resets every time spotify opens with Windows

Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day. I have crossfade set to 12s, and launch minimized with windows.

  • Music Fan
  • Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day.  I have cr...
  • utyfua
  • Casual Listener
  • 2913 Views
  • 7 replies
  • 3 likes
  • resets
    Spotify
    volume
    volume issues
    Volume Levels
    windows10
  • 2913 Views
  • 7 replies
  • 3 likes

Superuser Contribution Can only play tracks from lists, not in albums

Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons. PlanPremiumCountry DeviceMicrosoft StudioOperating SystemApp on Windows 10

  • Regular
  • Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons.  Plan Premium Country   Device Microsoft Studio Operating System App on Wind...
  • dpsalazar99
  • Newbie
  • 538 Views
  • 15 replies
  • 1 likes
  • App
    windows10
  • 538 Views
  • 15 replies
  • 1 likes

Solved!!Superuser Contribution Cannot Install Spotify (both via full setup and normal one)

PlanPremiumCountryPolandDeviceDesktopOperating SystemWindows 10 21H2 Enterprise My Question or IssueHi there,since a week or so I am not able to use my desktop app of Spotify anymore on a specific device. Just to give you more context: I had a black ...

  • Casual Listener
  •   Plan Premium Country Poland Device Desktop Operating System Windows 10 21H2 Enterprise   My Question or Issue Hi there, since a week or so I am not able to use my deskt...
  • Haveanicedayman
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • instalation
    windows10
  • 484 Views
  • 2 replies
  • 0 likes

Superuser Contribution After unplugging headset jack audio dissapears.

PlanPremiumCountryThe NetherlandsOperating SystemWindows 10 My Question or IssueWhen I play a song with my headset on I can hear music with no issue, but once I remove the jack from my PC with windows 10 the audio dissapears, but the track keeps play...

  • Casual Listener
  • Plan Premium Country The Netherlands Operating System Windows 10   My Question or Issue When I play a song with my headset on I can hear music with no issue, but once I remove the jack f...
  • Novy
  • Moderator
  • 261 Views
  • 3 replies
  • 0 likes
  • audio
    headset
    JACK
    windows10
  • 261 Views
  • 3 replies
  • 0 likes

Solved!! Music is not playing on Windows 10

PlanPremiumCountryGermanyDeviceLenovo ThinkBook 14Operating SystemWindows 10 (Pro, I believe) My Question or IssueI can't play music on my desktop app on my new Windows 10 laptop. I've only had the laptop for a week and it worked for the first few da...

  • Casual Listener
  •   Plan Premium Country Germany Device Lenovo ThinkBook 14 Operating System Windows 10 (Pro, I believe)   My Question or Issue I can't play music on my desktop app on my new Windo...
  • allisy
  • Casual Listener
  • 1726 Views
  • 1 replies
  • 1 likes
  • not playing
    windows10
  • 1726 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop] Cannot Login to App via Facebook, can click button, but no response

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue The Spotify App booted me out of my account (can still use it via web), and now I can't even log in via the Facebook option. I would click on the "Log in with Facebook" butt...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   The Spotify App booted me out of my account (can still use it via web), and now I can't ev...
  • Elena
  • Moderator
  • 293 Views
  • 1 replies
  • 0 likes
  • App
    Facebook
    Login
    windows10
  • 293 Views
  • 1 replies
  • 0 likes

My Spotify desktop application keeps going offline randomly

PlanPremiumCountryUSADevice(Razer Blade 15)Operating System(Windows 10,etc.) My Question or IssueI have this weird issue with the Desktop Spotify application. Every time I open the Spotify application, by-default it shows that the laptop isn't connec...

spotify issue.png
  • Visitor
  • Plan Premium Country USA Device (Razer Blade 15) Operating System (Windows 10,etc.)   My Question or Issue I have this weird issue with the Desktop Spotify application. Every time I op...
  • 942 Views
  • 0 replies
  • 5 likes
  • dektop
    offline
    random
    whileOnline
    windows10
  • 942 Views
  • 0 replies
  • 5 likes

Solved!!Superuser Contribution Playing music on the installed Spotify app crashes and reboots computer

PlanPremiumCountryRomaniaDeviceWindows 10, 16 Ram, Ryzen 5My Question or IssueWhenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several seconds before everything freezes, makes a buzzing noise and reb...

  • Visitor
  • Plan Premium Country Romania Device Windows 10, 16 Ram, Ryzen 5 My Question or Issue Whenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several...
  • Ivan
  • Spotify Legend
  • 947 Views
  • 1 replies
  • 0 likes
  • App
    Crash
    windows10
  • 947 Views
  • 1 replies
  • 0 likes

Spotify Windows 10 App

Operating SystemWindows 10 My Question or Issue I've tried to uninstall the Windows 10 Store Version from my computer and install the installer from the Spotify website but after restarting my computer Spotify just "upgardes" me back to the store ver...

  • Newbie
  • Operating System Windows 10   My Question or Issue   I've tried to uninstall the Windows 10 Store Version from my computer and install the installer from the Spotify website but after ...
  • Sebasty
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • store
    thirdpartyapps
    windows10
  • 440 Views
  • 1 replies
  • 0 likes

cant log in via facebook

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issuecant log in using the pc app via facebook, keeps coming up with error (3) username / pass incorrect but i can log onto spotify using facebook log in on the browser

  • Visitor
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue cant log in using the pc app via facebook, keeps coming up with error (3) username / pass incorrect...
  • Billy-J
  • Spotify Star
  • 477 Views
  • 7 replies
  • 0 likes
  • Facebook
    windows10
  • 477 Views
  • 7 replies
  • 0 likes

Friend Activity on Spotify App

PlanPremiumCountryUnited StatesDevice(Google Pixel 3, MacBook Pro 2018, Windows 10 HP ProDesk)Operating System(Android 9 Pie, MacOS Mojave, Windows 10 Enterprise) My Question or IssueHello! I've noticed that my Friend Activity hasn't updated in some ...

  • Newbie
  • Plan Premium Country United States Device (Google Pixel 3, MacBook Pro 2018, Windows 10 HP ProDesk) Operating System (Android 9 Pie, MacOS Mojave, Windows 10 Enterprise)   My Question o...
  • 264 Views
  • 0 replies
  • 0 likes
  • Friend Activity
    macOS
    windows10
  • 264 Views
  • 0 replies
  • 0 likes

Windows 10 - Spotify crashes if I unplug a usb headset without headphones in

PlanPremiumCountrySpain DeviceLenovo yoga 510Operating SystemWindows 10 My Question or Issue I have a windows 10 laptop. I often have to go into meetings so plug in USB headset, then come out the meeting, take the usb headset out and THEN plug in hea...

  • Newbie
  •   Plan Premium Country Spain  Device Lenovo yoga 510 Operating System Windows 10   My Question or Issue   I have a windows 10 laptop. I often have to go into meetings ...
  • 231 Views
  • 0 replies
  • 0 likes
  • windows10
  • 231 Views
  • 0 replies
  • 0 likes

Spotify stops working when I lock my windows 10 machine and log-back in

PlanPremium FamilyCountry United StatesDeviceDell Latitude Operating SystemWindows 10 My Question or IssueMy job requires us to lock our computer when not at our desk. Everytime I lock my computer, whenever I return and log-back in I get the "can't p...

  • Casual Listener
  • Plan Premium Family Country  United States Device Dell Latitude  Operating System Windows 10   My Question or Issue My job requires us to lock our computer when not at our de...
  • 378 Views
  • 0 replies
  • 0 likes
  • lock
    Win10
    windows10
  • 378 Views
  • 0 replies
  • 0 likes

Solved!! Stations not working

PlanPremiumCountry Costa RicaDeviceComputerOperating SystemWindows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app from the Website first, now I'm using the Window10 App but still not work. Tried with di...

  • Newbie
  • Plan Premium Country  Costa Rica Device Computer Operating System Windows 10   My Question or Issue  I want to use Radio Stations but I cannot make it work. I used the app fr...
  • Loxer
  • Spotify Star
  • 2080 Views
  • 1 replies
  • 0 likes
  • computer
    Issues
    Radio
    stations
    Troubleshooting
    windows10
  • 2080 Views
  • 1 replies
  • 0 likes