Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Adding Member

Labels

Forum Posts

Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77300 Views

64 replies

6 likes

Premium for Family
  • 77300 Views
  • 64 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

94825 Views

72 replies

5 likes

Premium for Family
  • 94825 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77712 Views

43 replies

9 likes

Premium for Family
  • 77712 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208761 Views

267 replies

35 likes

Premium for Family
  • 208761 Views
  • 267 replies
  • 35 likes

Family Subscription - Unable to add family member

PlanFamily PlanCountry USDevice(iPhone 7)Operating System(iOS 10) My Question or Issue Sent an invite to family member. They receive link, when clicking on Accept Invitation, rhey are redirected to a logon site. Nowhere to put invite code, only login...

Newbie

Plan Family Plan Country  US Device (iPhone 7) Operating System (iOS 10)   My Question or Issue  Sent an invite to family member. They receive link, when clicking on Accept I...

Noah

Spotify Star

666 Views

1 replies

0 likes

Adding Member
  • 666 Views
  • 1 replies
  • 0 likes