Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hi, after some reading I understand you have to cancel the family
account to change the address associated, I tried this, even though I
had just signed up, I found I could not create a new account until the
old account expires, in a whole month? I mu...
Hi, after some reading I understand you have to cancel the family account to change the address associated, I tried this, even though I had just signed up, I found I could not create a new account u...
PlanPremium CountrySIngapore My Question or Issue I have subscribed to
the family plan. I entered the right address and so have my family. But
they were unable to join. Is there any way I can check my own address?
Whats so secretive actually? I can c...
PlanPremium for FamiliesCountry PolandDevice(Notebook Dell)Operating
System(Windows 10 My Question or IssueHello, I have a problem with
confirm of address by my family members in the Premium for Family
package.We live together and both people - my si...
Plan Premium for Families Country Poland Device (Notebook Dell) Operating System (Windows 10 My Question or Issue Hello, I have a problem with confirm of address b...
Hi, I just sent all my family members the invitation of my Premium
Family Plan but every time they write the address it says its wrong. I
can´t remember what did I exactly write on it so what can I do? Thanks
of the help.
Hi, I just sent all my family members the invitation of my Premium Family Plan but every time they write the address it says its wrong. I can´t remember what did I exactly write on it so w...
You make us pay for a subscription that needs multiple instances of the
same address. As it is now, i need to know what i wrote... like for
example Street Number: 35, 13th or 35 13th. We all know the reason for
why we cant see it. You lose money, but...
You make us pay for a subscription that needs multiple instances of the same address. As it is now, i need to know what i wrote... like for example Street Number: 35, 13th or 35 13th. We a...
Hey Community, my sister accidently left our Spotify Family and started
a normal Abo (she thought she could join again like this xD ). So she
had to use the normal Abo for a month now and now i sent her an invite
but she can't join anymore. Old Abo r...
...sent her an invite but she can't join anymore. Old Abo ran out. Address is the same. No specific error message. It just says that she cant join that family. Thanks for y...
so... my father paid for the family spotify premium but he put his
office address and i didnt knew that, so i put my home address, when i
realize that I recived the e-mail, saying that the address was
incorrect, it was too late and now i dont have sp...
so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address w...