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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134918 Views
  • 32 replies
  • 8 likes
  • 134918 Views
  • 32 replies
  • 8 likes

Cancelled account, but cant change family address

Hi, after some reading I understand you have to cancel the family account to change the address associated, I tried this, even though I had just signed up, I found I could not create a new account until the old account expires, in a whole month? I mu...

  • Newbie
  • Hi, after some reading I understand you have to cancel the family account to change the address associated, I tried this, even though I had just signed up, I found I could not create a new account u...
  • Billy-J
  • Spotify Star
  • 540 Views
  • 1 replies
  • 0 likes
  • address
  • 540 Views
  • 1 replies
  • 0 likes

WRONG ADDRESS?

PlanPremium CountrySIngapore My Question or Issue I have subscribed to the family plan. I entered the right address and so have my family. But they were unable to join. Is there any way I can check my own address? Whats so secretive actually? I can c...

  • Newbie
  •   Plan Premium   Country SIngapore         My Question or Issue  I have subscribed to the family plan. I entered the right address and so have my family....
  • Billy-J
  • Spotify Star
  • 1047 Views
  • 1 replies
  • 1 likes
  • address
    Help
    Premium
  • 1047 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wrong verification of address in Spotify for Families despite that we entered the same address!

PlanPremium for FamiliesCountry PolandDevice(Notebook Dell)Operating System(Windows 10 My Question or IssueHello, I have a problem with confirm of address by my family members in the Premium for Family package.We live together and both people - my si...

  • Casual Listener
  • Plan Premium for Families Country  Poland Device (Notebook Dell) Operating System (Windows 10   My Question or Issue Hello,  I have a problem with confirm of address b...
  • Katerina
  • Spotify Legend
  • 693 Views
  • 3 replies
  • 0 likes
  • address
    spotifyforfamilies
    verification
  • 693 Views
  • 3 replies
  • 0 likes

Address on my family premium account

Hi, I just sent all my family members the invitation of my Premium Family Plan but every time they write the address it says its wrong. I can´t remember what did I exactly write on it so what can I do? Thanks of the help.

  • Visitor
  •   Hi, I just sent all my family members the invitation of my Premium Family Plan but every time they write the address it says its wrong. I can´t remember what did I exactly write on it so w...
  • Noah
  • Spotify Star
  • 1751 Views
  • 5 replies
  • 1 likes
  • address
    Premium Familiar
  • 1751 Views
  • 5 replies
  • 1 likes

This is idiotic

You make us pay for a subscription that needs multiple instances of the same address. As it is now, i need to know what i wrote... like for example Street Number: 35, 13th or 35 13th. We all know the reason for why we cant see it. You lose money, but...

  • Newbie
  • You make us pay for a subscription that needs multiple instances of the same address. As it is now, i need to know what i wrote... like for example Street Number: 35, 13th or 35 13th.   We a...
  • Maxim
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • address
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't join Spotify Family (Address is the same)

Hey Community, my sister accidently left our Spotify Family and started a normal Abo (she thought she could join again like this xD ). So she had to use the normal Abo for a month now and now i sent her an invite but she can't join anymore. Old Abo r...

  • Newbie
  • ...sent her an invite but she can't join anymore.    Old Abo ran out. Address is the same. No specific error message. It just says that she cant join that family.    Thanks for y...
  • Alfredo
  • Roadie
  • 497 Views
  • 1 replies
  • 0 likes
  • address
    Premium
    Student
  • 497 Views
  • 1 replies
  • 0 likes

Solved!! [Family] Allow Family Members with a different Address

so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address was incorrect, it was too late and now i dont have sp...

  • Newbie
  • so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address w...
  • Maxim
  • Spotify Star
  • 887 Views
  • 1 replies
  • 0 likes
  • address
    Family Member
    PREMIUM INTRODUCTION OFFER
  • 887 Views
  • 1 replies
  • 0 likes