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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73814 Views
62 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
90007 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
71923 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
204643 Views
265 replies
34 likes
Hi, after some reading I understand you have to cancel the family account to change the address associated, I tried this, even though I had just signed up, I found I could not create a new account until the old account expires, in a whole month? I mu...
Hi, after some reading I understand you have to cancel the family account to change the address associated, I tried this, even though I had just signed up, I found I could not create a new account u...
Spotify Star
690 Views
1 replies
0 likes
PlanPremium CountrySIngapore My Question or Issue I have subscribed to the family plan. I entered the right address and so have my family. But they were unable to join. Is there any way I can check my own address? Whats so secretive actually? I can c...
Plan Premium Country SIngapore My Question or Issue I have subscribed to the family plan. I entered the right address and so have my family....
Spotify Star
1432 Views
1 replies
1 likes
PlanPremium for FamiliesCountry PolandDevice(Notebook Dell)Operating System(Windows 10 My Question or IssueHello, I have a problem with confirm of address by my family members in the Premium for Family package.We live together and both people - my si...
Plan Premium for Families Country Poland Device (Notebook Dell) Operating System (Windows 10 My Question or Issue Hello, I have a problem with confirm of address b...
Spotify Legend
996 Views
3 replies
0 likes
Hi, I just sent all my family members the invitation of my Premium Family Plan but every time they write the address it says its wrong. I can´t remember what did I exactly write on it so what can I do? Thanks of the help.
Hi, I just sent all my family members the invitation of my Premium Family Plan but every time they write the address it says its wrong. I can´t remember what did I exactly write on it so w...
Spotify Star
1979 Views
5 replies
1 likes
You make us pay for a subscription that needs multiple instances of the same address. As it is now, i need to know what i wrote... like for example Street Number: 35, 13th or 35 13th. We all know the reason for why we cant see it. You lose money, but...
You make us pay for a subscription that needs multiple instances of the same address. As it is now, i need to know what i wrote... like for example Street Number: 35, 13th or 35 13th. We a...
Spotify Star
602 Views
1 replies
0 likes
Hey Community, my sister accidently left our Spotify Family and started a normal Abo (she thought she could join again like this xD ). So she had to use the normal Abo for a month now and now i sent her an invite but she can't join anymore. Old Abo r...
...sent her an invite but she can't join anymore. Old Abo ran out. Address is the same. No specific error message. It just says that she cant join that family. Thanks for y...
Roadie
1048 Views
1 replies
0 likes
so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address was incorrect, it was too late and now i dont have sp...
so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address w...
Spotify Star
1141 Views
1 replies
0 likes
