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Topics with Label: Android 7.1

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 102734 Views
  • 32 replies
  • 6 likes
  • 102734 Views
  • 32 replies
  • 6 likes

Superuser Contribution Can't update payment details for Spotify Premium, but I keep being offered Premium for Family?!

I need to change my card info to continue my $9.99 Premium subscription. The update payment details link keeps sending me back to the same page. However, it does allow credit card info to be entered on the $14.99 Premium for Family page. At worst, th...

  • Newbie
  • ...ntered on the $14.99 Premium for Family page. At worst, this seems like a deliberate attempt to get $5 more from people. At best, someone is really incompetent at repairing broken web links. This situation s...
  • KarenR
  • Casual Listener
  • 727 Views
  • 2 replies
  • 0 likes
  • Android 7.1
  • 727 Views
  • 2 replies
  • 0 likes