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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

macho1

Newbie

81936 Views

66 replies

5 likes

Premium for Family
  • 81936 Views
  • 66 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

MissMamma94

Visitor

62248 Views

25 replies

8 likes

Premium for Family
  • 62248 Views
  • 25 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

197909 Views

265 replies

33 likes

Premium for Family
  • 197909 Views
  • 265 replies
  • 33 likes

Superuser Contribution [FAMILY] Spotify keeps removing then banning plan members every month.

I live with my mom and 2 siblings, we share a Premium for Family plan, every month we need to renew it asks the members of the plan to verify that they truly live in the same address as I do... and in one week or so, BOOM!, my family is removed and b...

Newbie

...n one week or so, BOOM!, my family is removed and banned from ever joining my plan again.   I've noticed that many people have had this issue before and some have even complained about it h...

SergioDavid

Roadie

1107 Views

1 replies

0 likes

Banned
broken
  • 1107 Views
  • 1 replies
  • 0 likes

Spotify banned me from my own house

Ive been using spotify family for a time, today I was auto removed from the plan, invited again and selected my adress, but i get rejected saying that I have to be on the same adress. I live in the same house as everyone, using the same internet.

Casual Listener

Ive been using spotify family for a time, today I was auto removed from the plan, invited again and selected my adress, but i get rejected saying that I have to be on the same adress. I live in the s...

Maxim

Spotify Star

571 Views

1 replies

0 likes

Banned
  • 571 Views
  • 1 replies
  • 0 likes