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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
81985 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
62342 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
197954 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29630 Views
44 replies
4 likes
I encountered a bug that caused two of my devices to play music from the same Spotify account. There was a ad playing on my PC when I started playback on ps4 when the ad ended they both played instead of switching to ps4.
I encountered a bug that caused two of my devices to play music from the same Spotify account. There was a ad playing on my PC when I started playback on ps4 when the ad ended they both p...
Spotify Star
2190 Views
1 replies
0 likes
PlanFamily Country UKDeviceN/AOperating SystemN/A My Question or IssueI just cancelled my Student Premium subscription to join a Family account instead. Whats happened in that the name I appear under on the family account, is the name of the person I...
...ancelled for a long time. This must be some weird bug in the Family account system. Any way someone can look into this and see of they can get the name updated to the correct one? On my end my name i...
Casual Listener
1114 Views
4 replies
0 likes
There is a bug in the form where you enter the details of a family member you want to invite. The bug results in valid email addresses being rejected when they contain capital letters => the check for a valid email address is wrong.The error message ...
There is a bug in the form where you enter the details of a family member you want to invite. The bug results in valid email addresses being rejected when they contain capital letters => the c...
Spotify Star
1195 Views
1 replies
0 likes
