Announcements

Topics with Label: Desktop

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 75000 Views
  • 32 replies
  • 5 likes
  • 75000 Views
  • 32 replies
  • 5 likes

[Desktop][Connect] Unable to invite a family member to join in our family program

I am the manager of the family plan. I also appear as a member in my account profile (I say so just to figure out if there isn't an issue here)... I cannot find the invite button allowing to invite another children. Why is it so? If I am the manager ...

  • Visitor
  • I am the manager of the family plan. I also appear as a member in my account profile (I say so just to figure out if there isn't an issue here)... I cannot find the invite button allowing to invite a...
  • Billy-J
  • Spotify Star
  • 395 Views
  • 1 replies
  • 0 likes
  • Connect
    Desktop
  • 395 Views
  • 1 replies
  • 0 likes

Cannot add Family Member after switching to Premium Family

I just changed my plan from a Premium plan to a Premium Family plan. When I try to take the next step of adding family members to the plan by going to the "Premium Family" section of my account, all I get is three loading dots over and over. I have t...

  • Visitor
  • I just changed my plan from a Premium plan to a Premium Family plan. When I try to take the next step of adding family members to the plan by going to the "Premium Family" section of my account, a...
  • Emilia_8
  • Spotify Star
  • 550 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't play on Windows desktop app and web player

PlanPremiumCountryMalaysia DeviceiPhone 6, Windows 10Operating SystemWindows 10 My Question or Issue I cant' play songs in web player and in desktop app.However I can play songs in Spotify mobile app (iPhone 6).Premium family subscription. What's up?

  • Newbie
  • Plan Premium Country Malaysia   Device iPhone 6, Windows 10 Operating System Windows 10   My Question or Issue  I cant' play songs in web player and in desktop app. H...
  • Guido
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Desktop
    family
    Premium
  • 296 Views
  • 1 replies
  • 0 likes

email link spotify family won't work

Spoiler (Highlight to read)Spoiler (Highlight to read) Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page where i can enter and confirm my...

  • Newbie
  •     Hey,   So basically i wanted to connect to a spotify family account, but the link doesn't seem to work...  it basically loads forever and doesn't go to the next page w...
  • Luke
  • Spotify Star
  • 738 Views
  • 1 replies
  • 1 likes
  • Android
    Desktop
    iOS
    Mobile
    Web Player
  • 738 Views
  • 1 replies
  • 1 likes

Spotify Pagamento

Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pagine di spotify, risulta tutto in regola per la mia carta. che poss...

  • Newbie
  • Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si    è verificato un problema con il tuo credito o con il gestore pagamenti.   ho controllato anche l...
  • Luke
  • Spotify Star
  • 447 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Web Player
    Windows
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution All information deleted, including Playlist (hacked or technical issue)

Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...

  • Regular
  • ...acebook) appeared, I do not know why, despite I have entered my other account. Please note, all my family accounts stopped working. By accessing my desktop account, I realized that all information a...
  • Alfredo
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    Mobile
    Web Player
    Windows
  • 292 Views
  • 1 replies
  • 0 likes

Kicked out of Family Plan

A week or 2 ago, I had keyed in the wrong address on my brother's family plan and contacted Spotify to get it changed back. They said that they have settled the issue, but now I am kicked out of the family plan. Any advice? I am quite displeased as t...

  • Casual Listener
  • A week or 2 ago, I had keyed in the wrong address on my brother's family plan and contacted Spotify to get it changed back. They said that they have settled the issue, but now I am kicked out of t...
  • Leonardo
  • Roadie
  • 652 Views
  • 3 replies
  • 0 likes
  • Desktop
    iOS
    Windows
  • 652 Views
  • 3 replies
  • 0 likes

2 kez ödeme alınmasına rağmen hesap hala free.!.

Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat dosya seçemiyordum sonra farkettim ki 15 TL kesilmiş....

  • Newbie
  • Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat do...
  • 205 Views
  • 0 replies
  • 0 likes
  • Android
    Desktop
  • 205 Views
  • 0 replies
  • 0 likes

Env: prod