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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
78241 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
57494 Views
23 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195060 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28893 Views
44 replies
4 likes
Why on earth can't I move house without having to delete my spotify account and create a new one???? This seems antiquated for modern software!!
Why on earth can't I move house without having to delete my spotify account and create a new one???? This seems antiquated for modern software!!
Moderator
353 Views
1 replies
0 likes
I am the manager of the family plan. I also appear as a member in my account profile (I say so just to figure out if there isn't an issue here)... I cannot find the invite button allowing to invite another children. Why is it so? If I am the manager ...
I am the manager of the family plan. I also appear as a member in my account profile (I say so just to figure out if there isn't an issue here)... I cannot find the invite button allowing to invite a...
Spotify Star
772 Views
1 replies
0 likes
I just changed my plan from a Premium plan to a Premium Family plan. When I try to take the next step of adding family members to the plan by going to the "Premium Family" section of my account, all I get is three loading dots over and over. I have t...
I just changed my plan from a Premium plan to a Premium Family plan. When I try to take the next step of adding family members to the plan by going to the "Premium Family" section of my account, a...
Community Legend
965 Views
1 replies
0 likes
PlanPremiumCountryMalaysia DeviceiPhone 6, Windows 10Operating SystemWindows 10 My Question or Issue I cant' play songs in web player and in desktop app.However I can play songs in Spotify mobile app (iPhone 6).Premium family subscription. What's up?
Plan Premium Country Malaysia Device iPhone 6, Windows 10 Operating System Windows 10 My Question or Issue I cant' play songs in web player and in desktop app. H...
Spotify Legend
643 Views
1 replies
0 likes
Spoiler (Highlight to read)Spoiler (Highlight to read) Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page where i can enter and confirm my...
Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page w...
Spotify Star
1518 Views
1 replies
1 likes
Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pagine di spotify, risulta tutto in regola per la mia carta. che poss...
Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pa...
Spotify Star
1174 Views
1 replies
0 likes
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...
...acebook) appeared, I do not know why, despite I have entered my other account. Please note, all my family accounts stopped working. By accessing my desktop account, I realized that all information a...
Roadie
877 Views
1 replies
0 likes
A week or 2 ago, I had keyed in the wrong address on my brother's family plan and contacted Spotify to get it changed back. They said that they have settled the issue, but now I am kicked out of the family plan. Any advice? I am quite displeased as t...
A week or 2 ago, I had keyed in the wrong address on my brother's family plan and contacted Spotify to get it changed back. They said that they have settled the issue, but now I am kicked out of t...
Roadie
1192 Views
3 replies
0 likes
Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat dosya seçemiyordum sonra farkettim ki 15 TL kesilmiş....
Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat do...
414 Views
0 replies
0 likes
