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Topics with Label: Desktop

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

Casual Listener

JillianWilkie

Regular

179627 Views

32 replies

9 likes

  • 179627 Views
  • 32 replies
  • 9 likes

Superuser Contribution [Desktop][Other] Change of Address without having to delete account

Why on earth can't I move house without having to delete my spotify account and create a new one???? This seems antiquated for modern software!!

Visitor

Why on earth can't I move house without having to delete my spotify account and create a new one???? This seems antiquated for modern software!!

Yordan

Moderator

319 Views

1 replies

0 likes

Desktop
Other
  • 319 Views
  • 1 replies
  • 0 likes

[Desktop][Connect] Unable to invite a family member to join in our family program

I am the manager of the family plan. I also appear as a member in my account profile (I say so just to figure out if there isn't an issue here)... I cannot find the invite button allowing to invite another children. Why is it so? If I am the manager ...

Visitor

I am the manager of the family plan. I also appear as a member in my account profile (I say so just to figure out if there isn't an issue here)... I cannot find the invite button allowing to invite a...

Billy-J

Spotify Star

746 Views

1 replies

0 likes

Connect
Desktop
  • 746 Views
  • 1 replies
  • 0 likes

Cannot add Family Member after switching to Premium Family

I just changed my plan from a Premium plan to a Premium Family plan. When I try to take the next step of adding family members to the plan by going to the "Premium Family" section of my account, all I get is three loading dots over and over. I have t...

Visitor

I just changed my plan from a Premium plan to a Premium Family plan. When I try to take the next step of adding family members to the plan by going to the "Premium Family" section of my account, a...

Emilia_8

Community Legend

933 Views

1 replies

0 likes

Desktop
Other
  • 933 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't play on Windows desktop app and web player

PlanPremiumCountryMalaysia DeviceiPhone 6, Windows 10Operating SystemWindows 10 My Question or Issue I cant' play songs in web player and in desktop app.However I can play songs in Spotify mobile app (iPhone 6).Premium family subscription. What's up?

Newbie

Plan Premium Country Malaysia   Device iPhone 6, Windows 10 Operating System Windows 10   My Question or Issue  I cant' play songs in web player and in desktop app. H...

Guido

Spotify Legend

606 Views

1 replies

0 likes

Desktop
Premium
  • 606 Views
  • 1 replies
  • 0 likes

email link spotify family won't work

Spoiler (Highlight to read)Spoiler (Highlight to read) Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page where i can enter and confirm my...

Newbie

    Hey,   So basically i wanted to connect to a spotify family account, but the link doesn't seem to work...  it basically loads forever and doesn't go to the next page w...

Luke

Spotify Star

1497 Views

1 replies

1 likes

Android
Desktop
iOS
Mobile
Web Player
  • 1497 Views
  • 1 replies
  • 1 likes

Spotify Pagamento

Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pagine di spotify, risulta tutto in regola per la mia carta. che poss...

Newbie

Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si  è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pa...

Luke

Spotify Star

1134 Views

1 replies

0 likes

Android
Desktop
iOS
Web Player
Windows
  • 1134 Views
  • 1 replies
  • 0 likes

Superuser Contribution All information deleted, including Playlist (hacked or technical issue)

Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...

Regular

...acebook) appeared, I do not know why, despite I have entered my other account. Please note, all my family accounts stopped working. By accessing my desktop account, I realized that all information a...

Alfredo

Roadie

844 Views

1 replies

0 likes

Android
Desktop
Mobile
Web Player
Windows
  • 844 Views
  • 1 replies
  • 0 likes

Kicked out of Family Plan

A week or 2 ago, I had keyed in the wrong address on my brother's family plan and contacted Spotify to get it changed back. They said that they have settled the issue, but now I am kicked out of the family plan. Any advice? I am quite displeased as t...

Casual Listener

A week or 2 ago, I had keyed in the wrong address on my brother's family plan and contacted Spotify to get it changed back. They said that they have settled the issue, but now I am kicked out of t...

Leonardo

Roadie

1142 Views

3 replies

0 likes

Desktop
iOS
Windows
  • 1142 Views
  • 3 replies
  • 0 likes

2 kez ödeme alınmasına rağmen hesap hala free.!.

Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat dosya seçemiyordum sonra farkettim ki 15 TL kesilmiş....

Newbie

Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat do...

389 Views

0 replies

0 likes

Android
Desktop
  • 389 Views
  • 0 replies
  • 0 likes