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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

SimplySierra

Newbie

79706 Views

65 replies

5 likes

Premium for Family
  • 79706 Views
  • 65 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

MissMamma94

Visitor

59281 Views

25 replies

8 likes

Premium for Family
  • 59281 Views
  • 25 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

195906 Views

265 replies

33 likes

Premium for Family
  • 195906 Views
  • 265 replies
  • 33 likes

Ads in premium

Since of today, ads are being played during podcasts. Not only do I have a premium account, which means I should not have any ads at all, the ads that are being played are in a different language. I have logged out I have reinstall the app on my phon...

Casual Listener

...have logged out I have reinstall the app on my phone, but still the problem occurs.   Plan Premium (family) Country Netherlands Device/Operating System iPhone 7/iOS 12.0.1    

Billy-J

Spotify Star

2119 Views

3 replies

0 likes

Different Language
Premium
Premium family
  • 2119 Views
  • 3 replies
  • 0 likes