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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77465 Views

64 replies

7 likes

Premium for Family
  • 77465 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

djmoono

Newbie

95201 Views

74 replies

5 likes

Premium for Family
  • 95201 Views
  • 74 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

78051 Views

43 replies

9 likes

Premium for Family
  • 78051 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208955 Views

267 replies

35 likes

Premium for Family
  • 208955 Views
  • 267 replies
  • 35 likes

Switching from a 3 month subscription to a Family account

PlanPremiumCountry Czech RepublicDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hi, I’m currently using the 3-months-for-0.99€ offer and would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, do...

Newbie

...nd would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, does it resume after I un-member myself from the Family, or do I get added to the Family after my 3...

Brunelicia

Community Legend

1277 Views

3 replies

0 likes

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  • 1277 Views
  • 3 replies
  • 0 likes