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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 113924 Views
  • 32 replies
  • 7 likes
  • 113924 Views
  • 32 replies
  • 7 likes

Solved!! Spotify Family error after accepting invite

Hi, My sister has been having problems accepting my Spotify Family invite. On my account, it is registered as Active, however on her side, she still has ads playing and a red error bar coming up saying "Unable to join this Family plan. Try again by c...

  • Regular
  • Hi,   My sister has been having problems accepting my Spotify Family invite. On my account, it is registered as Active, however on her side, she still has ads playing and a red error bar c...
  • Maxim
  • Spotify Star
  • 997 Views
  • 3 replies
  • 0 likes
  • 997 Views
  • 3 replies
  • 0 likes

Problem with famliy member not being able to be part of the plan

PlanPremiumCountry EcuadorDeviceHTCOperating SystemAndorid Oreo My Question or Issue My father lives with me and he can't be part of the family subcription due to an error. I've tried to invite him many times but it always shows an error. I had a cha...

  • Casual Listener
  • Plan Premium Country  Ecuador Device HTC Operating System Andorid Oreo   My Question or Issue  My father lives with me and he can't be part of the family subcription due to a...
  • Maxim
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Family Plan Issue
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium

Me and my family started a family premium on Spotify. I received an invitation through my email with a code. I clicked on the link and filled in my info, then when I submitted it an error popped up saying "You can only change your family premium sett...

  • Newbie
  • Me and my family started a family premium on Spotify. I received an invitation through my email with a code. I clicked on the link and filled in my info, then when I submitted it an error popped up s...
  • Guido
  • Spotify Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Premium
  • 368 Views
  • 1 replies
  • 0 likes

Solved!! Excluída do plano família mesmo confirmando o cep

Oi! Eu estou no plano família do meu noivo, nós moramos juntos na casa dos pais dele. Até aí tudo bem, mas por 3 vezes eu e os pais dele fomos excluídos do plano família. Dessa última vez eu recebi o e-mail para confirmar meu cep e confirmei o meu e ...

  • Casual Listener
  • Oi! Eu estou no plano família do meu noivo, nós moramos juntos na casa dos pais dele. Até aí tudo bem, mas por 3 vezes eu e os pais dele fomos excluídos do plano família. Dessa última vez eu recebi o...
  • camilaamello
  • Casual Listener
  • 880 Views
  • 2 replies
  • 1 likes
  • Exclusão indevida de membros plano família
    Family member removed
  • 880 Views
  • 2 replies
  • 1 likes

Change to Spotify premium - error

Hello, I always used spotify premium. It expired in january, so I asked to extend it. The trials during the last week, brought ab an error page. Today I am getting the message (unfortunately in German) in a red box. Wir koennen dein Abo leider nicht ...

  • Newbie
  • Hello,   I always used spotify premium. It expired in january, so I asked to extend it. The trials during the last week, brought ab an error page. Today I am getting the message (u...
  • 451 Views
  • 0 replies
  • 0 likes
  • spotify student
  • 451 Views
  • 0 replies
  • 0 likes

Family subscription failed

Hi, I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family have been rejected. How I can to add my family to my plan account?...

  • Casual Listener
  •  Hi,   I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family...
  • hcmarceb
  • Casual Listener
  • 696 Views
  • 6 replies
  • 0 likes
  • Facebook
    Family Plan
    plan
    Subscription
  • 696 Views
  • 6 replies
  • 0 likes

Superuser Contribution 3 - Oops something went wrong, please try again.

Hi, i have a issue about registering premium for family. Error code is given in the subject. Please help me to find a solution. Spotify doesn't accept the form that i accurately fill out. Although, we are living in the same house.

  • Newbie
  • Hi, i have a issue about registering premium for family. Error code is given in the subject. Please help me to find a solution. Spotify doesn't accept the form that i accurately fill out. Although, w...
  • keymerrah
  • Newbie
  • 962 Views
  • 2 replies
  • 0 likes
  • for
    Premium
  • 962 Views
  • 2 replies
  • 0 likes