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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 74979 Views
  • 32 replies
  • 5 likes
  • 74979 Views
  • 32 replies
  • 5 likes

Solved!! Spotify Family error after accepting invite

Hi, My sister has been having problems accepting my Spotify Family invite. On my account, it is registered as Active, however on her side, she still has ads playing and a red error bar coming up saying "Unable to join this Family plan. Try again by c...

  • Regular
  • Hi,   My sister has been having problems accepting my Spotify Family invite. On my account, it is registered as Active, however on her side, she still has ads playing and a red error bar c...
  • Maxim
  • Spotify Star
  • 689 Views
  • 3 replies
  • 0 likes
  • Error
    family
  • 689 Views
  • 3 replies
  • 0 likes

Problem with famliy member not being able to be part of the plan

PlanPremiumCountry EcuadorDeviceHTCOperating SystemAndorid Oreo My Question or Issue My father lives with me and he can't be part of the family subcription due to an error. I've tried to invite him many times but it always shows an error. I had a cha...

  • Casual Listener
  • Plan Premium Country  Ecuador Device HTC Operating System Andorid Oreo   My Question or Issue  My father lives with me and he can't be part of the family subcription due to a...
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Error
    Family Plan Issue
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium

Me and my family started a family premium on Spotify. I received an invitation through my email with a code. I clicked on the link and filled in my info, then when I submitted it an error popped up saying "You can only change your family premium sett...

  • Newbie
  • Me and my family started a family premium on Spotify. I received an invitation through my email with a code. I clicked on the link and filled in my info, then when I submitted it an error popped up s...
  • Guido
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • Error
    family
    Premium
  • 291 Views
  • 1 replies
  • 0 likes

Solved!! Excluída do plano família mesmo confirmando o cep

Oi! Eu estou no plano família do meu noivo, nós moramos juntos na casa dos pais dele. Até aí tudo bem, mas por 3 vezes eu e os pais dele fomos excluídos do plano família. Dessa última vez eu recebi o e-mail para confirmar meu cep e confirmei o meu e ...

  • Casual Listener
  • Oi! Eu estou no plano família do meu noivo, nós moramos juntos na casa dos pais dele. Até aí tudo bem, mas por 3 vezes eu e os pais dele fomos excluídos do plano família. Dessa última vez eu recebi o...
  • camilaamello
  • Casual Listener
  • 536 Views
  • 2 replies
  • 1 likes
  • Error
    Exclusão indevida de membros plano família
    family
    Family member removed
  • 536 Views
  • 2 replies
  • 1 likes

Error - We're all mixed up

I am not able to setup a Family premium Plan. It keeps giving me the Error: "We're all mixed up. Please try again later." This is under a new email address that I just setup through Spotify. Any Ideas?? My Question or Issue

  • Visitor
  •   I am not able to setup a Family premium Plan.  It keeps giving me the Error: "We're all mixed up.  Please try again later."  This is under a new email address that I just s...
  • user-removed
  • Not applicable
  • 1316 Views
  • 2 replies
  • 0 likes
  • Error
    family
  • 1316 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't connect to the family plan of my Family!!

My family member sent me the invitation. When I complete all the file and click "Sent", it says I can not connect to this family plan. All the files are filled correctly. same Street name and same street number. Same post code. I don't understan. Wha...

  • Casual Listener
  • My family member sent me the invitation. When I complete all the file and click "Sent", it says I can not connect to this family plan. All the files are filled correctly. same Street name and same s...
  • raging_kirby
  • Newbie
  • 556 Views
  • 2 replies
  • 0 likes
  • Connect
    Error
    family
    Family Plan
  • 556 Views
  • 2 replies
  • 0 likes

spotify changes music randomly, helps!

Hello, when I want to listen to a song, it automatically changes to another song that I do not even have in my library or playlist, for example, I put a song by any artist and in about 30 seconds it changes to a random song and in the row there is mo...

  • Visitor
  • Hello, when I want to listen to a song, it automatically changes to another song that I do not even have in my library or playlist, for example, I put a song by any artist and in about 30 seconds it ...
  • Maxim
  • Spotify Star
  • 536 Views
  • 1 replies
  • 0 likes
  • Error
    Fam
    Help
    spotify loco
  • 536 Views
  • 1 replies
  • 0 likes

Change to Spotify premium - error

Hello, I always used spotify premium. It expired in january, so I asked to extend it. The trials during the last week, brought ab an error page. Today I am getting the message (unfortunately in German) in a red box. Wir koennen dein Abo leider nicht ...

  • Newbie
  • Hello,   I always used spotify premium. It expired in january, so I asked to extend it. The trials during the last week, brought ab an error page. Today I am getting the message (u...
  • 316 Views
  • 0 replies
  • 0 likes
  • Error
    spotify student
  • 316 Views
  • 0 replies
  • 0 likes

Family subscription failed

Hi, I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family have been rejected. How I can to add my family to my plan account?...

  • Casual Listener
  •  Hi,   I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family...
  • hcmarceb
  • Casual Listener
  • 565 Views
  • 6 replies
  • 0 likes
  • Error
    Facebook
    family
    Family Plan
    plan
    Subscription
  • 565 Views
  • 6 replies
  • 0 likes

Superuser Contribution 3 - Oops something went wrong, please try again.

Hi, i have a issue about registering premium for family. Error code is given in the subject. Please help me to find a solution. Spotify doesn't accept the form that i accurately fill out. Although, we are living in the same house.

  • Newbie
  • Hi, i have a issue about registering premium for family. Error code is given in the subject. Please help me to find a solution. Spotify doesn't accept the form that i accurately fill out. Although, w...
  • keymerrah
  • Newbie
  • 848 Views
  • 2 replies
  • 0 likes
  • Error
    family
    for
    Premium
  • 848 Views
  • 2 replies
  • 0 likes

Plan fmiliar

Hace un mes contraté mi plan familiar y apenas se me hizo el segundo cargo pero al momento de la fecha de facturación se eliminaron 3 de mis miembros y cuando los quiero volver a ingresar en la invitación que les envío aparece el nombre de alguien má...

  • Visitor
  • Hace un mes contraté mi plan familiar y apenas se me hizo el segundo cargo pero al momento de la fecha de facturación se eliminaron 3 de mis miembros y cuando los quiero volver a ingresar en la invit...
  • 215 Views
  • 0 replies
  • 0 likes
  • Error
    Familiar
    Premium
  • 215 Views
  • 0 replies
  • 0 likes

Env: prod