Topics with Label: family

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 71935 Views
  • 32 replies
  • 5 likes
  • 71935 Views
  • 32 replies
  • 5 likes

Family plan wrong owner and address?

Planfamily planCountry Singapore My Question or IssueThanks for checking out my post, Recently i tried to add another family member into my family plan and was not able to because the page for filling in the address prompted that this new member will...

  • Newbie
  •   Plan family plan Country  Singapore   My Question or Issue Thanks for checking out my post,   Recently i tried to add another family member into my family plan and w...
  • Billy-J
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • family
    Other
  • 298 Views
  • 1 replies
  • 0 likes

Login while travelling trouble

PlanActually Free, mostly PremiumCountry Orginally Brazil, now UKDeviceMoto G 5Operating SystemAndroid Oreo My Question or Issue I am travelling, since December 19th, and I've always used my Spotify normallyBut recently my family signature expired, a...

  • Newbie
  • ...9th, and I've always used my Spotify normally But recently my family signature expired, and we couldn't pay yet Since yesterday i can't use my Spotify because it says that Spotify only work for 14 d...
  • OneByBoo
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • family
    Other
  • 323 Views
  • 1 replies
  • 0 likes

Modifica account da Premium a Family

PlanFamiyl/PremiumCountryItaly My Question or Issue Ho (avevo?) un abbonamento Premium, poi abbiamo sottoscritto un abbonamento Family e, tramite invito, sono passata a quello. Ora non posso però disattivare l'abbonamento premium perché entrando con ...

  • Newbie
  • Plan Famiyl/Premium Country Italy     My Question or Issue  Ho (avevo?) un abbonamento Premium, poi abbiamo sottoscritto un abbonamento Family e, tramite invito, sono p...
  • Brunelicia
  • Spotify Star
  • 703 Views
  • 1 replies
  • 0 likes
  • family
  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out from Spotify Family subscription

PlanPremium (Family) Country Philippines DeviceHuaweiOperating SystemAndroid Oreo My Question or Issue My mom was kicked out from our Spotify family subscription. She's not aware that Spotify sent her an email for verification. Can you please help us...

  • Regular
  • Plan Premium (Family)  Country  Philippines  Device Huawei Operating System Android Oreo   My Question or Issue  My mom was kicked out from our Spotify family...
  • Daisy
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • family
  • 249 Views
  • 1 replies
  • 0 likes

Haven't been able to add my family after paying for a couple months

PlanPremium for FamilyCountry USA Device Galaxy 8+ Operating System Android My Question or Issue I am so frustrated! I have had spotify premium forever. I wanted to get my daughter her account for Christmas. It has been three months trying to get her...

  • Newbie
  • Plan Premium for Family Country USA   Device Galaxy 8+   Operating System Android     My Question or Issue  I am so frustrated!  I have had spotify premium f...
  • DerivativePod
  • Regular
  • 210 Views
  • 1 replies
  • 1 likes
  • family
  • 210 Views
  • 1 replies
  • 1 likes

Sacaron a mi hermano de la cuenta familiar

PlanPremiumCountryMéxico My Question or Issue Sacaron a mi hermano ,que vive en el mismo lugar que yo, de mi cuenta familiar. Ya había pasado una vez y tuvo que crear una cuenta nueva. Ahora con esta cuenta tuvo el mismo problema y lo volvieron a sac...

  • Newbie
  • Plan Premium Country México      My Question or Issue  Sacaron a mi hermano ,que vive en el mismo lugar que yo, de mi cuenta familiar. Ya había pasado una vez y tuvo que cr...
  • Jose_M
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • family
    Other
  • 459 Views
  • 1 replies
  • 0 likes

Can i start new premium family?

Hi there! I was removed from premium family due to address change (we moved to another country). Now I want to start my own family here in Cyprus.Can I do it?Can I invite my partner who also was removed from a Premium family? Thanks,Daria

  • Casual Listener
  •   Hi there!   I was removed from premium family due to address change (we moved to another country). Now I want to start my own family here in Cyprus. Can I do it? Can I invite my p...
  • Bittencourt
  • Spotify Star
  • 243 Views
  • 3 replies
  • 0 likes
  • family
  • 243 Views
  • 3 replies
  • 0 likes

Upgrade from premium to Family subscription

My Question or Issue I have a premium account that is paid for via my optus mobile account. I want to upgrade to a family account and then add family members. How can I do this? A simple guide would be awesome.

  • Newbie
  •     My Question or Issue  I have a premium account that is paid for via my optus mobile account. I want to upgrade to a family account and then add family members. How can I do t...
  • OneByBoo
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • family
  • 262 Views
  • 1 replies
  • 0 likes

From Student account to Family premium

Hey guys,I just got an invitation from my family to get the Spotify premium together as Family account.I have clicked on the link in the e-mail and joined them. The owner sees me as "active".Unfotunatelly my account says, when I look at my subscribti...

  • Newbie
  •   Hey guys, I just got an invitation from my family to get the Spotify premium together as Family account. I have clicked on the link in the e-mail and joined them. The owner sees me as "a...
  • Brunelicia
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • family
    Student
  • 223 Views
  • 1 replies
  • 0 likes

Can't add to a family account

My Question or Issue Family members click "Confirm Account" from the emailed invite, and then its says "You're all set", but account still says FREE - I can't get the account to actually link to my family subscription.

  • Casual Listener
  •   My Question or Issue  Family members click "Confirm Account" from the emailed invite, and then its says "You're all set", but account still says FREE - I can't get the account to a...
  • Billy-J
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • family
  • 188 Views
  • 1 replies
  • 0 likes

Family plan - Play same songs in two rooms

We just upgraded to a Family plan. I sent the invite to my wife. She confirmed the invite on her ipad, but she cannot see the music I am playing. We want to be able to see my music and then play it on the kitchen speaker - so the house is all playing...

  • Casual Listener
  • We just upgraded to a Family plan. I sent the invite to my wife. She confirmed the invite on her ipad, but she cannot see the music I am playing. We want to be able to see my music and then play it o...
  • Billy-J
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • family
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uitnodigen familie werkt niet

PlanPremiumCountryThe Netherlands DeviceIphone7Operating SystemiOS 10 My Question or IssueGisteren heb ik een familieaccount afgesloten. Daarna heb ik geprobeerd mijn familie toe te voegen door een uitnodiging te versturen, maar er wordt geen mail on...

  • Newbie
  • Plan Premium Country The Netherlands  Device Iphone7 Operating System iOS 10   My Question or Issue Gisteren heb ik een familieaccount afgesloten. Daarna heb ik geprobeerd mijn fa...
  • Daisy
  • Spotify Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • family
  • 481 Views
  • 1 replies
  • 0 likes

Family subscription for Vietnam region?

Hello, is the family subscription option available for Vietnam region?

  • Newbie
  • Hello, is the family subscription option available for Vietnam region?
  • doanbaanh
  • Newbie
  • 4340 Views
  • 4 replies
  • 4 likes
  • family
  • 4340 Views
  • 4 replies
  • 4 likes

Premium for family problem with user account

PlanFamily Country Italy DeviceSamsung galaxy s9+Android Oreo My Question or Issue two of the users of my family account, who have entered a different address, have been disconnected from the family and are no longer able to reconnect. what can I do?

  • Casual Listener
  • Plan Family  Country  Italy   Device Samsung galaxy s9+ Android Oreo   My Question or Issue   two of the users of my family account, who have entered a d...
  • Maxim
  • Spotify Star
  • 282 Views
  • 3 replies
  • 0 likes
  • family
  • 282 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium subscription error - Can't Beleive it

Hi,I subscribe Spotify premium for family yearly, but i receive just a normal spotify premium account for ONLY one member. How can i solve?I see that spotify doesn't also have a phone number to solve this problem. My room mates now are angry about th...

  • Casual Listener
  • Hi, I subscribe Spotify premium for family yearly, but i receive just a normal spotify premium account for ONLY one member. How can i solve? I see that spotify doesn't also have a phone number to s...
  • Katerina
  • Spotify Legend
  • 272 Views
  • 2 replies
  • 0 likes
  • family
  • 272 Views
  • 2 replies
  • 0 likes

Unable to join spotify premium for family (correct address)

Plan(hopefully) Premium, FamilyCountry Philippines My Question or Issue I was sent an invite to Spotify Premium for family. I accepted the invite and made sure that the address was correct but, Spotify says that I am unable to join the family plan. I...

  • Newbie
  • Plan (hopefully) Premium, Family Country  Philippines   My Question or Issue  I was sent an invite to Spotify Premium for family. I accepted the invite and made sure that the a...
  • Brunelicia
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • family
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de rajouter un membre de ma famille

PlanPremium familyCountry France My Question or Issue Bonjour,Ayant opté pour le premium familly bien avant qu'il n'y ait l'obligation de vivre sous le même toit (dans le genre aberrant c'est pas mal), je n'ai jamais indiqué mon adresse dans mon prof...

  • Casual Listener
  • Plan Premium family Country  France     My Question or Issue  Bonjour, Ayant opté pour le premium familly bien avant qu'il n'y ait l'obligation de vivre sous le même t...
  • Guido
  • Spotify Legend
  • 495 Views
  • 3 replies
  • 0 likes
  • family
  • 495 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

PlanPlan Familiar PremiumCountry Colombia My Question or IssueHola.Soy el titular de un plan familiar premium, hace unas semanas agregué a un usuario que fue aceptado sin ningún problema, sin embargo unas semanas despues el sistema lo eliminó del pla...

  • Newbie
  • Plan Plan Familiar Premium Country  Colombia   My Question or Issue Hola. Soy el titular de un plan familiar premium, hace unas semanas agregué a un usuario que fue aceptado sin...
  • Daisy
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • family
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Problemas no uso do plano familiar

Plano: FamiliarPaís: BrasilDispositivo: iPhone XSistema operacional: iOS Tenho o plano família em que eu, meu pai e minha mãe estamos como membros. Porém eu e minha mãe não conseguimos escutar música ao mesmo tempo, ou seja, quando eu começo a escuta...

  • Casual Listener
  • Plano: Familiar País: Brasil Dispositivo: iPhone X Sistema operacional: iOS    Tenho o plano família em que eu, meu pai e minha mãe estamos como membros. Porém eu e...
  • Bittencourt
  • Spotify Star
  • 751 Views
  • 5 replies
  • 0 likes
  • family
  • 751 Views
  • 5 replies
  • 0 likes