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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
78299 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
57554 Views
23 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195091 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28902 Views
44 replies
4 likes
PlanPremiumCountry UKDeviceIPhone/WindowsOperating SystemiOS My Question or Issue I had a family member who lives with me on my family premium and I accidently deleted them off, we have tried to re-add them back through sending an invite through to t...
Plan Premium Country UK Device IPhone/Windows Operating System iOS My Question or Issue I had a family member who lives with me on my family premium and I accidently d...
Newbie
5051 Views
4 replies
0 likes
PlanFamily Country UKDeviceN/AOperating SystemN/A My Question or IssueI just cancelled my Student Premium subscription to join a Family account instead. Whats happened in that the name I appear under on the family account, is the name of the person I...
Plan Family Country UK Device N/A Operating System N/A My Question or Issue I just cancelled my Student Premium subscription to join a Family account instead. Whats h...
Casual Listener
1097 Views
4 replies
0 likes
Family plan link problems We recently transfered one of our premier accounts to family, but when my wife adds me to send a invite i dont get it.My premier account expired several months ago, i've signed out everywhere and i've checked my spamm and ju...
Family plan link problems We recently transfered one of our premier accounts to family, but when my wife adds me to send a invite i dont get it. My premier account expired several m...
Spotify Star
1812 Views
5 replies
0 likes
I lost all family members without warning. If I understand correctly there was a change in policy and we need to be on the same physical address which we do. However we probably don't have the same postal code entered as this was not required before....
I lost all family members without warning. If I understand correctly there was a change in policy and we need to be on the same physical address which we do. However we probably don't have the same p...
Roadie
639 Views
1 replies
0 likes
