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Topics with Label: Family account wrong name

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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

macho1

Newbie

82121 Views

66 replies

5 likes

Premium for Family
  • 82121 Views
  • 66 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

MissMamma94

Visitor

62535 Views

25 replies

8 likes

Premium for Family
  • 62535 Views
  • 25 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

198042 Views

265 replies

33 likes

Premium for Family
  • 198042 Views
  • 265 replies
  • 33 likes

Superuser Contribution Name of previous cancelled Family account member appearing instead of mine

PlanFamily Country UKDeviceN/AOperating SystemN/A My Question or IssueI just cancelled my Student Premium subscription to join a Family account instead. Whats happened in that the name I appear under on the family account, is the name of the person I...

Casual Listener

Plan Family  Country  UK Device N/A Operating System N/A   My Question or Issue I just cancelled my Student Premium subscription to join a Family account instead. Whats h...

jackw-p

Casual Listener

1116 Views

4 replies

0 likes

bug
Family account lost members thank you
Family account wrong name
  • 1116 Views
  • 4 replies
  • 0 likes