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Topics with Label: family accounts

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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

macho1

Newbie

82302 Views

66 replies

5 likes

Premium for Family
  • 82302 Views
  • 66 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

Darlenekh

Casual Listener

62771 Views

29 replies

8 likes

Premium for Family
  • 62771 Views
  • 29 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

198289 Views

265 replies

33 likes

Premium for Family
  • 198289 Views
  • 265 replies
  • 33 likes

Solved!! Family members can't connect

Country: CzechDevice: AllOperating System: AllAccount: koutak7 My Question or Issue: Hello, I have issue with connection my family members to family account. I could not pay my old card so I updated my payment information but all my family members we...

Casual Listener

Country: Czech Device: All Operating System: All Account: koutak7    My Question or Issue:  Hello, I have issue with connection my family members to family a...

Jose_M

Spotify Star

2307 Views

5 replies

1 likes

connecting
family accounts
  • 2307 Views
  • 5 replies
  • 1 likes

Amazon Alexa and Family Account -- why don't they work together?

So I have a family account, and my wife and I both have logins. Alexa will only use "her" spotify account, which it announces when playing from Spotify, but if she's using Alexa at home, I can't use it in the car or at work. Why don't they work like ...

Casual Listener

  So I have a family account, and my wife and I both have logins.  Alexa will only use "her" spotify account, which it announces when playing from Spotify, but if she's using Alexa at h...

jpc0480

Newbie

18535 Views

2 replies

0 likes

Amazon Echo
family accounts
  • 18535 Views
  • 2 replies
  • 0 likes