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Topics with Label: Family Invite Email

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 75228 Views
  • 32 replies
  • 5 likes
  • 75228 Views
  • 32 replies
  • 5 likes

Superuser Contribution How do you re-add a family member back to family premium

PlanPremiumCountry UKDeviceIPhone/WindowsOperating SystemiOS My Question or Issue I had a family member who lives with me on my family premium and I accidently deleted them off, we have tried to re-add them back through sending an invite through to t...

  • Newbie
  • Plan Premium Country  UK Device IPhone/Windows Operating System iOS   My Question or Issue  I had a family member who lives with me on my family premium and I accidently d...
  • Andrew162
  • Newbie
  • 2380 Views
  • 4 replies
  • 0 likes
  • family
    Family account lost members thank you
    Family Invite Email
    Family Member
    Family member removed
    Family Plan Issue
    Premium
    re-adding
  • 2380 Views
  • 4 replies
  • 0 likes

Family Subscriptions!

PlanPremiumCountry Turkey/ TRDeviceApple 6sOperating SystemWindows 10/ IOS 12My Question or IssueMy name is Gökhan. *snip* is my spotify account! I'm using Family membership with my brother and lil' sister but unfortunately today my brother and sis' ...

  • Newbie
  • Plan Premium Country  Turkey/ TR Device Apple 6s Operating System Windows 10/ IOS 12 My Question or Issue My name is Gökhan. *snip* is my spotify account! I'm using Family membership w...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Family Invite Email
    Family subscription
  • 250 Views
  • 1 replies
  • 0 likes

changing family accounts?

PlanPremiumCountry New ZealandDevicehuawai P10lite and macbook airOperating Systemmac OS MOjave 10.14 My Question or Issue Hi Hivemind! My kids and I have moved in together with my new partner, and she has invited us to be on her spotify acocunt as h...

  • Newbie
  • ...n together with my new partner, and she has invited us to be on her spotify acocunt as her family. Before, I was the head of my family, with my two kids and I all on the family account. My partner has s...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • family
    Family Invite Email
  • 211 Views
  • 1 replies
  • 0 likes

It doesn’t work

I did not realize about the verification of my account and now it does not let me go back into the family plan, even if i follow the steps of the help page..why it doesn’t work????? PlanFamily Country MexicoDevice Macbook Air

  • Newbie
  • I did not realize about the verification of my account and now it does not let me go back into the family plan, even if i follow the steps of the help page.. why it doesn’t work?????   P...
  • Jose_M
  • Spotify Star
  • 263 Views
  • 1 replies
  • 1 likes
  • Fam
    family
    Family Invite Email
    Family Invites
    Verification of family address
    Verificaton
  • 263 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot ADD new family member

I have a premium account in the netherlands, added myself twice successfully last year. Now I wanted to add my wife I cannot. First she gets you need to be on same address, then same country and when I created two new account for trying the message w...

  • Visitor
  • ...hen I created two new account for trying the message was even more vague “you cannot be added to this family account”. What’s going on? And why is there no help for this??
  • Guido
  • Spotify Legend
  • 443 Views
  • 7 replies
  • 0 likes
  • family
    Family Invite Email
  • 443 Views
  • 7 replies
  • 0 likes

Accepting the Premium Invite in Another Country

PlanFree/PremiumCountry HondurasDeviceGalaxy S 5Operating SystemAndroid My Question or IssueI live in Honduras and one of my friends that I live with upgraded to the Family Premium Plan and invited me to be a part of it. He doesn't have an address li...

  • Casual Listener
  • Plan Free/Premium Country  Honduras Device Galaxy S 5 Operating System Android   My Question or Issue I live in Honduras and one of my friends that I live with upgraded to the Family...
  • user-removed
  • Not applicable
  • 995 Views
  • 3 replies
  • 0 likes
  • Family Invite Email
    Family plan addresses
    Family plan issues
  • 995 Views
  • 3 replies
  • 0 likes

Premium Family takes long time

How many days do we have to wait before the invated famuly members recive invitations and can start using their sub-accounts.

  • Casual Listener
  • How many days do we have to wait before the invated famuly members recive invitations and can start using their sub-accounts.
  • Carlundercover
  • Casual Listener
  • 365 Views
  • 4 replies
  • 0 likes
  • family
    Family Invite Email
  • 365 Views
  • 4 replies
  • 0 likes

Family plan problems

when I sent an invite to my daughter through the family plan it says her email and password are wrong. We also updated phones and handed down our phones and now my son can’t sign into his and his was set up on his other phone. Not having a phone numb...

  • Casual Listener
  • when I sent an invite to my daughter through the family plan it says her email and password are wrong. We also updated phones and handed down our phones and now my son can’t sign into his and his w...
  • Bittencourt
  • Spotify Star
  • 428 Views
  • 3 replies
  • 0 likes
  • Family Invite Email
  • 428 Views
  • 3 replies
  • 0 likes

Superuser Contribution Tried to add wife/daughter to my family plan - added them to another person's plan

Plan = Family Free/Premium = PremiumCountry = USA Device = Pixel 2Operating System = Android My Question or IssueSo I have a Spotify Premium Family plan. I went to add my daughter and wife to my plan (they already had individual free accounts). They ...

  • Regular
  • Plan = Family  Free/Premium = Premium Country = USA   Device = Pixel 2 Operating System = Android   My Question or Issue So I have a Spotify Premium Family plan.  I went t...
  • SergioDavid
  • Roadie
  • 582 Views
  • 1 replies
  • 0 likes
  • Family Invite Email
    Family Members
  • 582 Views
  • 1 replies
  • 0 likes

Wont receive the acceptance invitation

We made a family account but my dad can't get the acceptance invitation. We checked the mail and we send the invitation multiple times but he just won't receive it. Anyone know what to do?

  • Casual Listener
  • We made a family account but my dad can't get the acceptance invitation. We checked the mail and we send the invitation multiple times but he just won't receive it. Anyone know what to do?   
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Family Invite Email
  • 265 Views
  • 1 replies
  • 0 likes

enable to sent a email. invitation to premium family

I have created a premium family account but if I want to invite my husband the email it does not arrive.

  • Casual Listener
  • I have created a premium family account but if I want to invite my husband the email it does not arrive.  
  • 180 Views
  • 0 replies
  • 0 likes
  • Family Invite Email
  • 180 Views
  • 0 replies
  • 0 likes

Superuser Contribution Family not receiving invite email

My family is not getting the invite email. They've checked their junk folders and we've double checked the email. Anyone else having this issue?

  • Newbie
  • My family is not getting the invite email. They've checked their junk folders and we've double checked the email. Anyone else having this issue? 
  • Alfredo
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • family
    Family Invite Email
  • 244 Views
  • 1 replies
  • 0 likes

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